Printer Problems - Xerox DocuPrint M750 Quick Reference Manual

Xerox docuprint m750: reference guide
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00-SFXM750.book Page 9 Friday, August 18, 2000 1:30 PM

Printer Problems

Symptom
Printer does not print
Note: Switch boxes can
interrupt the
communication
between the printer and
your PC.
4.9
Q u i c k R e f e r e n c e G u i d e
P R I N T E R P R O B L E M S
DiagnosDiaDiagnosis and/or
A paper jam has occurred. If this is the case, the paper light will
be blinking.
Print a test print by pressing and holding the Resume button for
more than two seconds. If the test print is good, the problem is
most likely not with the printer.
The USB or parallel cable is not connected properly.
The USB or parallel cable is defective. Swap the cable with one
known to work. If necessary, replace the cable.
If using a parallel cable, ensure that it is IEEE std 1284 - 1994
compliant.
The printer port is configured incorrectly. Check the printer
settings in Windows to make certain that the print job is being
sent to the correct port (for example, LPT1).
The printer may be configured incorrectly within the PC
application. Check the application to verify that all print
settings are correct.
The printer driver may be incorrectly installed. Uninstall the
existing printer driver, and re-install the printer driver.
Solutiongnosis and ors

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