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Related Manuals for Xerox WorkCentre M940
Summary of Contents for Xerox WorkCentre M940
- Page 1 User Guide 701P35371 W o r k C e n t r e M 9 4 0 W o r k C e n t r e M 9 5 0...
- Page 2 Xerox ® and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation. Windows TM is a trademark of Microsoft Corporation. Product names and trademarks of other companies are also acknowledged.
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Page 3: Table Of Contents
1. BASIC INFORMATION M940 - M950 WorkCentre Components Connections Control Panel M940 - M950 WorkCentre Components Software Components Xerox ControlCentre 2.0 - WorkCentre Status Bar 2. COPYING Copying Copying Using the Set Document Feeder (M950 only) Copy Color Copy Quality... - Page 4 Clear/Stop Start 3. PRINTING Printing Printing Documents Printing Cards Printing Envelopes Printing Single Envelope Printing Several Envelopes Printing Iron-On Transfers Printing Labels Printing Photographs Printing Transparencies Printing Banners 4. CUSTOMIZING YOUR WORKCENTRE Customizing your WorkCentre Customizing Copier Features Selecting WorkCentre Display Window Language Selecting Paper Default Selecting Program Timeout Selecting Sleep Mode Setting...
- Page 5 Faxing Using Preset 2 Faxing From ControlCentre - Pagis Inbox 7. MAINTENANCE Maintaining Your WorkCentre Changing an Ink Cartridge Cleaning the Print Head Aligning the Print Head Changing the Print Head 8. TROUBLESHOOTING Troubleshooting Printing a Test Page Paper Feeding Problems Quality Problems Quality Problems Quality Problems...
- Page 6 U s e r G u i d e...
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Page 7: Basic Information
7. Output tray 8. Paper tray 9. WorkCentre M950 (Set Document Feeder) 10. WorkCentre M940 C h a p t e r O n e B A S I C I N F O R M A T I O N... -
Page 8: Connections
Note: When power is connected the WorkCenter will automatically go through an adjustment procedure. Do not disconnect the power cord from the wall outlet, as the WorkCentre requires a small amount of power to prevent the ink in the nozzles from drying. -
Page 9: Control Panel
Control Panel 1.Paper Setup: Select paper type and size 2. Lighten/Darken: Adjust lightness/darkness and color intensity 3. Display: Shows messages 4. Menu/Exit: Enter or exit the menu 5. Clear/Stop: Clear or stop 6. Color: Select between Color and B & W 7. - Page 10 C O N T R O L P A N E L 8. Reduce/Enlarge: Adjust the size copy desired 9. Scan Mode: Enter Scan Mode 10. Navigator Control: Move between selections 11. Error light: Lights when error occurs 12. Select button: Select options 13.
- Page 11 C O N T R O L P A N E L Paper Tray The paper tray is inserted into the lower portion of the WorkCentre. Output Tray The output tray rests on top of the paper tray and slides into the WorkCentre. Output Tray Extension The output tray extension pulls out and flips up.
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Page 12: M940 - M950 Workcentre Components
M 9 4 0 - M 9 5 0 W O R K C E N T R E C O M P O N E N T S M940 - M950 WorkCentre Components Bypass Tray The bypass tray is located on the back of the WorkCentre. -
Page 13: Software Components
• Smith Micro Quicklink III PC Fax: Fax from your desk with your PC’s assistance. Smith Micro is integrated into Xerox ControlCentre, so Faxing is as simple as scanning your document and dragging it to the PC Fax icon, or using the PC Fax preset. - Page 14 S O F T W A R E C O M P O N E N T S Note: To use your WorkCentre as a scanner, the WorkCentre TWAIN Scanner driver must be installed on your PC during print driver installation and you must have a TWAIN- compliant software application (for example, ScanSoft Pagis Pro, MS Word, or MGI...
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Page 15: Xerox Controlcentre 2.0 - Workcentre Status Bar
X E R O X C O N T R O L C E N T R E 2 . 0 - W O R K C E N T R E Xerox ControlCentre 2.0 - WorkCentre Status Bar Open the WorkCentre Status Bar by selecting Start>Programs>Xerox ControlCentre2.0>Status Bar or by clicking the Xerox ControlCentre 2.0 - Pagis Inbox. - Page 16 X E R O X C O N T R O L C E N T R E 2 . 0 - W O R K C E N T R E 1.10 U s e r G u i d e...
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Page 17: Copying
Copying This chapter contains the following information: • Copying • Using the Set Document Feeder (M950 only) • Optimizing copy appearance C O P Y I N G C h a p t e r T w o C O P Y I N G U s e r G u i d e... -
Page 18: Copying
U s e r G u i d e C O P Y I N G Copying Open the top. Place your original face-down on the document glass. Close the top. Press the desired copy options (such as copy quantity or paper type) from the Control Panel. -
Page 19: Using The Set Document Feeder (M950 Only)
U S I N G T H E S E T D O C U M E N T F E E D E R ( M 9 5 0 O N L Y ) Using the Set Document Feeder (M950 only) Load your original face-down in the Set Document feeder. -
Page 20: Paper Setup
Note: When copying on card stock, remember to change the knob on the right side of the WorkCentre from the plain paper setting to the envelope setting, which handles thicker paper stock. If you do not change the paper type setting to card stock or change the knob position, then only the first page of your job will copy and "Adjust paper know for thicker paper"... -
Page 21: Lighten/Darken
L I G H T E N / D A R K E N Lighten/Darken The Lighten/Darken button allows you to adjust lightness/darkness for black and white and color copies as well as adjust the color intensity when you make color copies. To adjust the lightness or darkness, press the Lighten/Darken button. -
Page 22: Reduce/Enlarge
Note: The Left/Right Navigator buttons will reduce or enlarge by 1% when using the Reduce/ Enlarge feature (Variable, Poster, Repeat Image, Mirror, or Custom). Note: AutoFit, Poster, and Repeat Image are not available when using the Set Document Feeder (WorkCentre M950). U s e r G u i d e R E D U C E / E N L A R G E Reduce/Enlarge... - Page 23 R E D U C E / E N L A R G E Reduce/Enlarge If Default Paper If Default Paper Type is Letter Type is A4 Variable (100%, Variable (100%, default) default) Full Image (91%) Full Image (91%) AutoFit (Letter) AutoFit (A4) Poster (400%) Poster (400%)
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Page 24: Select Button
S E L E C T B U T T O N Select Button The Select button allows you to choose options when they appear in the display window. Menu/Exit The Menu/Exit button allows you to browse through menu items. You must use the Select button to add menu items. -
Page 25: Printing
Printing This chapter contains the following information: • Printing documents from your PC • Printing cards • Printing envelopes • Printing iron-on transfer • Printing labels • Printing photographs • Printing transparencies • Printing banners P R I N T I N G C h a p t e r T h r e e P R I N T I N G U s e r G u i d e... -
Page 26: Printing Documents
P R I N T I N G D O C U M E N T S U s e r G u i d e Printing Documents Open the document you want to print and select File > Print Select Properties, then select from the options listed on the Paper/Output tab: •... -
Page 27: Printing Cards
Printing Cards You can use the WorkCentre to print index cards, postcards, and birthday cards. Choose any card size in the Paper Size Selection menu or use the Custom selection to print on other card sizes not found in the selection menu. Remove any other media in the Paper Tray and place up to 30 cards in the right side of the tray. -
Page 28: Printing Envelopes
Note: If the printing on your envelope is not correct, reverse the orientation of the envelope and print again. After printing, change the Paper Thickness Knob back to the paper position. U s e r G u i d e P R I N T I N G E N V E L O P E S Printing Envelopes There are two methods you can use for printing... -
Page 29: Printing Several Envelopes
P R I N T I N G S E V E R A L E N V E L O P E S Printing Several Envelopes Remove any other media from the Paper Tray. Insert the envelopes addressable side down with the flap of the envelope pointing toward the left side. -
Page 30: Printing Iron-On Transfers
P R I N T I N G I R O N - O N T R A N S F E R S Note: A mirror image will be printed on the iron-on transfer paper. U s e r G u i d e Printing Iron-On Transfers You can use the iron-on transfer feature to put an image onto shirts or other cloth material. -
Page 31: Printing Labels
P R I N T I N G L A B E L S Printing Labels You can use your WorkCentre to print sheets of labels. Use only US letter or A4-sized labels. For best results use labels that are specifically designed for ink jet machines. -
Page 32: Printing Photographs
P R I N T I N G P H O T O G R A P H S Note: If printing multiple pages, carefully remove each sheet promptly and allow it to dry before handling. U s e r G u i d e Printing Photographs For best results use Photo Gloss paper. -
Page 33: Printing Transparencies
P R I N T I N G T R A N S P A R E N C I E S Printing Transparencies For best results use a Xerox ink jet transparency or a transparency specifically designed for ink jet machines. -
Page 34: Printing Banners
3.10 U s e r G u i d e P R I N T I N G B A N N E R S Printing Banners For printing banners, we recommend you use 20 lb. or 75 gsm paper. You can feed up to five sheets of banner paper through the bypass tray. -
Page 35: Customizing Your Workcentre
C U S T O M I Z I N G Y O U R W O R K C E N T R E Customizing your WorkCentre This chapter contains the following information: • Customizing copier features • Selecting WorkCentre display window language •... -
Page 36: Customizing Copier Features
C U S T O M I Z I N G C O P I E R F E A T U R E S Tip: You can also customize some copier features from the ControlCentre on your PC, by selecting Start>Programs>Xerox ControlCentre>Status Bar and clicking the Settings>System Defaults button. U s e r G u i d e... -
Page 37: Selecting Paper Default
S E L E C T I N G P A P E R D E F A U L T Selecting Paper Default Press the Menu/Exit button. Press the down Navigator until option "7. Paper Default" displays. Press the right Navigator until the required paper size displays. -
Page 38: Selecting Sleep Mode Setting
Learning How to Customize Print Features on Your PC Select Start>Settings>Printers. Right-click on the Xerox WorkCentre M940 - M950 icon. Left-click on Properties. Select the Paper/Output tab. Select the Help button to find a table of contents listing topics. -
Page 39: Customizing Scan Features
C U S T O M I Z I N G S C A N F E A T U R E S Customizing Scan Features Your WorkCentre is set up with five presets. A preset is a previously saved setting that allows you to save frequently used settings. -
Page 40: Setting A Preset For Email
U s e r G u i d e Setting a Preset for Email On your PC, select Start>Programs>Xerox ControlCentre>Status Bar. The Xerox ControlCentre - WorkCentre Status Bar window displays. -
Page 41: Scanning
Scanning This chapter contains the following information: • Scanning using presets • Sending a scan through email • Scanning using ControlCentre - Pagis Inbox • Scanning using MGI PhotoSuite • Scanning using MS Word • Scanning using PhotoShop S C A N N I N G C h a p t e r F i v e S C A N N I N G Note: To use your WorkCentre as a scanner, the... -
Page 42: S C A N U S I N G P R E S E T 1
S C A N U S I N G P R E S E T 1 Note: How to set presets is covered in chapter 4 of this guide, "Customizing your WorkCentre." Note: For more information about using the ControlCentre - Pagis Inbox, in the WorkCentre - Pagis Inbox, select Help>Pagis User’s Guide. -
Page 43: Sending A Scan Through Email
S E N D I N G A S C A N T H R O U G H E M A I L Sending a Scan through Email In the ControlCentre - Pagis Inbox, click and hold the left mouse button down on the image you want to send. -
Page 44: Scanning Using Controlcentre - Pagis Inbox
Place your original face-down on the document glass. Select Xerox ControlCentre - Pagis Inbox icon from your PC window. In the Xerox ControlCentre - Pagis Inbox, select the Scan icon. The Pagis Scan Tool - Scanner window displays. Select the Page Type. You can select Properties to change color and resolution, brightness, and page size. -
Page 45: Scanning Using Mgi Photosuite
When the application opens, select Work on Your Own. Select File>Get Photos From>Camera/ Scanner. In the Xerox WorkCentre M940-M950 Scanner window, in the Basic tab, in the "Scan as" list box, select True Color (24-bit), Greyscale (8- bit), or Black and White (1-bit). -
Page 46: Scanning Using Ms Word
Select Insert>Picture>From Scanner. Select the Xerox WorkCentre M940-M950 scanner. In the Xerox WorkCentre M940-M950 Scanner window, in the Basic tab, in the "Scan as" list box, select True Color (24-bit), Greyscale (8- bit), or Black and White (1-bit). -
Page 47: Scanning Using Adobe Photoshop
Select File>Import>TWAIN_32. Select the Xerox WorkCentre M940-M950 scanner. In the Xerox WorkCentre M940-M950 Scanner window, in the Basic tab, in the "Scan as" list box, select True Color (24-bit), Greyscale (8- bit), or Black and White (1-bit). In the "Resolution" list box, select a resolution. - Page 48 S C A N N I N G U S I N G A D O B E P H O T O S H O P U s e r G u i d e...
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Page 49: Faxing
F A X I N G F R O M Y O U R P C Faxing from your PC This chapter contains the following information: • Faxing using preset 2 • Faxing using ControlCentre - Pagis Inbox C h a p t e r S i x F A X I N G U s e r G u i d e... -
Page 50: F A X I N G U S I N G P R E S E T 2
F A X I N G U S I N G P R E S E T 2 Note: How to set presets is covered in chapter 4 of this guide, "Customizing your WorkCentre." U s e r G u i d e Faxing Using Preset 2 Your WorkCentre is set up with fax as a factory default setting for sending Faxes from your PC... -
Page 51: Faxing From Controlcentre - Pagis Inbox
Faxing From ControlCentre - Pagis Inbox Place your original face-down on the document glass. Select the Xerox ControlCentre - Pagis Inbox icon from your PC window. In the WorkCentre - Pagis window, select the Fax button on the left side. The Pagis Scan Tool - Fax displays. - Page 52 F A X I N G F R O M C O N T R O L C E N T R E - P A G I S I N B O X U s e r G u i d e Select Send Fax to fill out information regarding your fax.
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Page 53: Maintenance
M A I N T A I N I N G Y O U R W O R K C E N T R E Maintaining Your WorkCentre This chapter contains the following information: • Changing an ink cartridge • Cleaning the print head •... -
Page 54: Changing An Ink Cartridge
C H A N G I N G A N I N K C A R T R I D G E Note: Only replace ink cartridges when they are "Out of ink," not when the ink is low. U s e r G u i d e Changing an Ink Cartridge Follow this procedure to replace an ink cartridge when the WorkCentre displays the message, "Out... - Page 55 C H A N G I N G A N I N K C A R T R I D G E Remove the new ink cartridge from its package. Slowly peel off the foil seal from the cartridge in the direction of the arrow.
- Page 56 C H A N G I N G A N I N K C A R T R I D G E Caution: Do not force the ink cartridge into the print head. U s e r G u i d e Insert the green base of the ink cartridge, heel first, into the correct location on the color print head.
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Page 57: Cleaning The Print Head
C L E A N I N G T H E P R I N T H E A D Cleaning the Print Head The clean function is used to restore the print head when the nozzles become dirty or clogged with dried ink. -
Page 58: Aligning The Print Head
A L I G N I N G T H E P R I N T H E A D U s e r G u i d e Aligning the Print Head Press the Menu/Exit button. Press the down Navigator button until Maintenance displays. -
Page 59: Changing The Print Head
C H A N G I N G T H E P R I N T H E A D Changing the Print Head Remove the new print head from the plastic case. Lift the Print head latch up to unlock the print carriage. - Page 60 C H A N G I N G T H E P R I N T H E A D Insert the print head into the print carriage. Lower the print head latch until it clicks, to lock print heads into place. U s e r G u i d e...
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Page 61: Troubleshooting
T R O U B L E S H O O T I N G Troubleshooting This chapter contains the following information: • Printing a test page • Paper feeding problems • Quality problems • Copier/Printer problems • Scanner problems •... -
Page 62: Printing A Test Page
P R I N T I N G A T E S T P A G E U s e r G u i d e Printing a Test Page Press the Menu/Exit button in the window display. Press the down Navigator button until Maintenance displays. -
Page 63: Paper Feeding Problems
P A P E R F E E D I N G P R O B L E M S Paper Feeding Problems Symptom Paper sticks together More than one sheet of paper being fed Paper skews or buckles Transparencies stick together in the paper exit Envelopes skew or fail to feed correctly... -
Page 64: Quality Problems
Q U A L I T Y P R O B L E M S Quality Problems Symptom Printed document is blank Note: Do not disconnect the power cord from the wall outlet, as the WorkCentre requires a small amount of power to prevent the ink in the nozzles from drying. - Page 65 Quality Problems Symptom Light or blurred characters U s e r G u i d e Q U A L I T Y P R O B L E M S DiagnosDiaDiagnosis and/or • You may be using Draft quality. Try selecting a better print mode using the Quality button (Normal, eXpress, Best).
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Page 66: Quality Problems
Quality Problems Symptom Printed image is too small or off the edge of the media Smudged or dark characters Vertical straight lines are broken or jagged in tables, borders, and graphs Printed color is significantly different from screen colors Black and white is printing instead of color printing U s e r G u i d e Q U A L I T Y P R O B L E M S... - Page 67 Q U A L I T Y P R O B L E M S Quality Problems Symptom Color print quality is poor Color images are fuzzy, white streaks DiagnosDiaDiagnosis and/or • Try using a different kind of paper. Glossy paper provides better quality.
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Page 68: Copier/Printer Problems
C O P I E R / P R I N T E R P R O B L E M S Copier/Printer Problems Symptom WorkCentre does not print Note: Switch boxes can interrupt the communication between the WorkCentre and your U s e r G u i d e DiagnosDiaDiagnosis and/or •... - Page 69 C O P I E R / P R I N T E R P R O B L E M S Copier/Printer Problems Symptom Paper feed problems Printed document does not match selected settings Printed page is partly blank DiagnosDiaDiagnosis and/or •...
- Page 70 C O P I E R / P R I N T E R P R O B L E M S Copier/Printer Problems Symptom Printer prints very slowly 8.10 U s e r G u i d e DiagnosDiaDiagnosis and/or •...
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Page 71: Scanner Problems
Pull the lock towards you to unlock the chassis. First make sure your application has been installed to include scan functionality. • Open Xerox ControlCentre 2.0 - Pagis Inbox application. • Select Scan>Scanner>Next • Select Show TWAIN interface>OK>Finish... -
Page 72: Scanner Problems
Scanner Problems Symptom The scanner does not scan 8.12 U s e r G u i d e S C A N N E R P R O B L E M S DiagnosDiaDiagnosis and/or • Ensure you placed the original to be scanned face-down on the document glass. -
Page 73: Error Codes
Error Codes These error codes may appear in the display: Symptom Where Error Occurs Scanner unit L100 Scanner unit 0001 Operation panel unit 0016 Scanner unit 0032 Printer unit E701 Copy unit E713 Scanner unit E731 Copy unit F502 Scanner unit F900 RDY-Bus communication E R R O R C O D E S... -
Page 74: Error Codes
Error Codes Symptom Where Error Occurs F951 Printer unit F960 RDY-bus communication 8.14 U s e r G u i d e E R R O R C O D E S Diagnosis and/or Solution Printer hardware failure. Unplug and plug in. If this fails, call service. -
Page 75: General Information
G E N E R A L I N F O R M A T I O N General Information This chapter contains the following information: • Service and Support • Ordering Supplies • Specifications • Safety C h a p t e r N i n e G e n e r a l I n f o r m a t i o n U s e r G u i d e... -
Page 76: Service And Support
• Access: http:/WWW.XEROX.COM • In the U.S. and Canada Call the Xerox Customer Support Center at: 1-800-TEAM XRX (1-800-832-6979) If possible, call from a telephone near your PC and the WorkCentre. Before calling, have the following information ready: •... -
Page 77: Ordering Supplies
O R D E R I N G S U P P L I E S Ordering Supplies Order Xerox WorkCentre M940-M950 supplies from your local Xerox dealer or retailer. Ink Cartridge/Print Head Re-Order Numbers Black Ink Cartridge (400 page yield) -
Page 78: Ink Cartridge/Print Head Re-Order Numbers
I N K C A R T R I D G E / P R I N T H E A D R E - O R D E R N U M B E R S U s e r G u i d e Resolution Up to 1200 X 1200 dpi Copy Quality... - Page 79 150 sheets (20 lbs. / 75 g/m Capacity Output Tray 50 sheets (20 lbs. / 75 g/m Capacity Bypass 1 sheet SOFTWARE INCLUDED Document Xerox ControlCentre 2.0 Management (includes Pagis PRO 3.0) Software Optical TextBridge PRO 9.0 Character Recognition Photo Editor...
- Page 80 I N K C A R T R I D G E / P R I N T H E A D R E - O R D E R N U M B E R S U s e r G u i d e Weight 26.4 lbx.
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Page 81: Safety
XEROX®, The Document Company®, the stylized X and WorkCentre are registered trademarks of Xerox Corporation and Xerox Canada Ltd. is a licensee of all the trademarks. Product names used in this guide may be trademarks or registered trademarks of their respective companies and hereby acknowledged. - Page 82 · Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
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Page 83: Declaration Of Conformity
Operation is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2)these devices must accept any interference that may cause undesired operation. Model Numbers: YPA-3 and YPA-4 Contact Person: Xerox Corporation Phone: 1-800-828-6571 Address: 800 Phillips Road... - Page 84 S A F E T Y 9.10 U s e r G u i d e...
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Page 85: I N D E X
I N D E X I n d e x U S E R G U I D E Alignment, Print Head Banners, Printing Bypass Tray Cards, Printing Changing Ink Cartridge Print Head Cleaning, Print head Door, Rear Access ... 7-6 ... - Page 86 Envelopes ... 3-5 Printing Several ... 3-4 Printing Single Ink Cartridge ... 7-2 Changing Re-Order Numbers ... 3-6 Iron-On, Printing ... 3-7 Labels, Printing ... 1-5 Output Tray ... 1-5 Output Tray Extension Paper Feeding Problems, Diagnosis &/or ... 8-3 Solution ...