Troubleshooting "2.0.0 - Sony TRINITRON KV-20TS29 Service Manual

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Chapter 3: Using Advanced Features
Viewing the Captioned Channels — CHANNEL GUIDE
Use this feature to display the captions you set, and to select a channel! directory
for viewing,
A directory appears, corresponding to the directory keys on the Remote
1 Press CH GUIDE.
Commander.
CHANNEL GUIDE
@ABC_-@D1S-@CNN-
@ESPNO®----@----
CH GUIDE
To cancel the CHANNEL GUIDE screen
Press CH GUIDE again.
2 Press the directory key of the channel you want to watch.
ESPN
MAIN
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1-13. TROUBLESHOOTING
Poor or no picture (screen not lit), good sound
Good picture, no sound
"Possible causes and remedies _
e Adjust PICTURE.
¢ Adjust BRIGHTNESS.
Check antenna/cable connections.
e Press VOLUME + on the TV or VOL + on the Remote Commander.
« Press MUTING on the Remote Commander.
® Check that the MTS setting is set correctly.
.
e
Check that the TV/VIDEO button is set correctly.
Check that "SPEAKER ON" is set.
Good picture, no sound from the cordless
headphones
» ls the battery used up?
ls the cordless headphones power turned on?
¢ Adjust the cordless headphones volume control.
¢ Make sure HEADPHONES is set to ON.
Good picture, noisy sound from the cordless
headphones
No picture (screen not lit), no sound
No color
Snow and noise only
Dotted lines or stripes
=i
Is the battery used up?
e Remove obstacles between the infrared emitter and the cordless
headphones.
« Is the infrared detector covered by your hands, hair, etc?
Adjust the direction and the position of the infrared emitter.
is POWER switched on?
Plug the unit into a wall outlet.
Check that the TV/VIDEO button is set correctly.
Make sure S VIDEO is set to on. eecse
« Is it a color program?
« Adjust COLOR.
e Is it an active or the correct channel?
e Check the CABLE setting.
¢ Check antenna/cable connections.
This is often caused by local interference. (e.g. cars, neon signs,
hairdryers etc.) Adjust the antenna for minimum interference.
A Double images or ghosts
icine
Reflections from nearby mountains or buildings often cause this
problem. A highly directional outdoor antenna or a CATV cable may
improve the picture.
Try another channel. It could be station trouble.
If the problem persists, contact your nearest service facility.