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Xerox WorkCentre Pro 90 User Manual

Copycentre / workcentre pro auditron report software
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XEROX
CopyCentre / WorkCentre Pro Auditron Report Software
User Manual
Software Version 3.3
May 2004
This software application is used to periodically collect or modify Auditron data on the
CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90.
Contact Xerox if you have any questions about using this software and a specific CopyCentre
C65/C75/C90 WorkCentre Pro 65/75/90 model.
System Administrators, Key Operators, Electronic Auditron Administrators or their
representatives who manage Auditron data should use this tool.
701P41817

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  Summary of Contents for Xerox WorkCentre Pro 90

  • Page 1 This software application is used to periodically collect or modify Auditron data on the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90. Contact Xerox if you have any questions about using this software and a specific CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 model. System Administrators, Key Operators, Electronic Auditron Administrators or their representatives who manage Auditron data should use this tool.
  • Page 2 XEROX®, The Document Company® and the stylized X and identifying product names and numbers are registered trademarks of XEROX CORPORATION or Xerox (Europe) Limited. Xerox Canada is a licensee of all the trademarks.
  • Page 3: Table Of Contents

    Overview ... 4 Minimum System Requirements ...4 Auditron Report Software Overview ... 5 Electronic Auditron Administration Report ...5 Electronic Auditron Usage Report ...6 Types of Auditron Accounts shown on the reports ...7 Collecting Data via Serial Cable... 8 Data Collection via Modem... 12 Processing Information Offline ...
  • Page 4: Overview

    • A spare serial connection and a standard 9-pin serial (RS-232) throughput cable (for use only when the PC is directly connected to the machine to collect data) • Modem, PC phone access and Sixth Sense phone connection to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 (for remote data collection) •...
  • Page 5: Auditron Report Software Overview

    Auditron Report Software Overview This software provides access only to the Auditron information described in these instructions. It cannot provide access to any image(s) or information that has been printed, is currently being printed, or is in the queue to be printed. The software captures two types of data. Electronic Auditron Administration Report The Electronic Auditron Administration Report shows all of the details of the Active Accounts.
  • Page 6: Electronic Auditron Usage Report

    Note: EAA stands for Electronic Auditron Administrator (an account with Auditron Administrator access rights). KOSA stands for Key Operator / System Administrator (an account with Machine Administrator access rights to Tools). General – indicates whether the account has the ability to charge copies to a General Account. Electronic Auditron Usage Report The Electronic Auditron Usage Report shows the copy count in each active User Account and in each active General Account.
  • Page 7: Types Of Auditron Accounts Shown On The Reports

    User Account. Once they have logged on with their User Number, users with General Account rights can charge copies to any General Account, rather than to their own User Account. For more information on establishing and using the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 Internal Auditron, refer to the Quick Reference Guide.
  • Page 8: Collecting Data Via Serial Cable

    Connection Manager screen has not been set to close automatically. If you want the screen to automatically close, check the Auto Close box. If the PC is not connected to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 at this time, a window will briefly appear with a message to check the connection. The software will continually attempt to establish communications.
  • Page 9 6. Select Logon on the RptDoc window. The Read/Write and Clear All functions will be available after you logon. 7. Enter the Auditron User Number in the Enter User Number window then select Verify. If the User Number is valid, the Enter User Number window will automatically close. If the User Number is not valid, an error message will be displayed.
  • Page 10 9. Click on the Read Report button. The program retrieves the data at a rate of approximately two accounts per second. The time to acquire the data is affected by the number of active accounts in the Auditron. If a total of 250 accounts are active, the data transmission takes slightly over 2 minutes.
  • Page 11 (csv). Note: csv format is appropriate for use with Microsoft Excel and other applications. Enter the file name and use the Browse button to change the save location. Note: Only information saved in the csv file format can be transmitted to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90.
  • Page 12: Data Collection Via Modem

    Data Collection via Modem You will need the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 Serial Number, the phone number for the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90, and a valid Auditron User Number to successfully collect Auditron data via the telephone connection.
  • Page 13 4. Select OK. The Remote Connection window will appear. The window will accept commands after a string of modem validation commands have stopped and <<OK is displayed. This may take approximately 20 seconds. Information for the last location dialed If this is the first time the program is used, the words No Entry will be...
  • Page 14 • If the message No Dialtone is displayed, your PC’s modem may not be connected to the phone line. • If the message No Carrier is displayed, your CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 may not be connected to the phone line or it may be turned off. The Reference Guide shows the location of the phone line connection to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 in the Activating the Sixth Sense…...
  • Page 15 6. Upon successful connection, the Connection Manager window will briefly display the configuration of the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90. Select OK if the Connection Manager screen has not been set to close automatically. If you want the screen to automatically close, click on the Auto Close box.
  • Page 16 The Auditron Usage Report only lists the copy count in each active User Account and in each active General Account. See page 3 of this document for more detailed information. 10. To download information from the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90, select Read Report.
  • Page 17 RptDoc window. Choose either: Microsoft Access Format or Comma Separated (csv). Note: Only information saved in the csv file format can be transmitted to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90. Use the Browse button to navigate to the location where you wish to save your file. Enter the file name and Click OK.
  • Page 18: Processing Information Offline

    Processing Information Offline After the information is collected, it can be imported into a variety of off-the-shelf software applications where it can be processed further. After you save the file, simply import the data file into your application. The illustration below shows how a csv file will appear after it has been imported into Microsoft Excel.
  • Page 19: Writing Information To The Copycentre/Workcentre Pro

    Writing Information to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 To write data to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90, you require a User Number with Electronic Auditron Administrator rights and a CSV formatted file containing the same information as an Auditron Administration report.
  • Page 20: Troubleshooting For Writing A File To The Copycentre/Workcentre Pro

    4. The User Number cannot be greater than 12 digits. 5. The number of accounts you are trying to write to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 is greater than the number of accounts initialized on the Auditron system. For information on initializing the Auditron to create potential user and general Accounts, refer to the CopyCentre C65/C75/C90 WorkCentre Pro 65/75/90 Reference Guide.
  • Page 21 If you click on the Clear All Counts button and confirm, all current accounts will be set to 0. Use of this button requires an account with Electronic Administrator rights.
  • Page 22: Known Problems With The Auditron Report Software

    3. After closing a report you must regenerate the report to view it again. 4. If you try to collect data remotely and a Xerox Technician has put the system into diagnostics, you will get (false) messages that the PIN and/or the Serial Number is incorrect.
  • Page 23: Local And Remote Com Port Setup Tips

    Local and remote COM port Setup Tips The default selections for the Local Setup port and for the Remote setup port are COM1 and COM2, respectively. If you are not sure of the correct assignments for your PC, check the following: If your computer has a modem 1.