CopyCentre WorkCentre WorkCentre Pro Quick Reference Guide 604P18037...
Page 2
Fax and Scanning functions. The System Administration Guide provides instructions on how to connect the device to a network. Load the content of the CD on your computer's hard drive for future reference. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Page 3
See the About License section for detailed information on licensed products. The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation.
Europe ...18 About License...18 Illegal Copies...20 USA ...20 Canada ...22 Other Countries ...22 Product Recycling and Disposal...23 Product Overview...25 Machine Components ...25 System Controls ...27 Services and Features ...28 Power On/Off...30 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Table of Contents...
Page 6
Print Driver Features ...80 Paper and Other Media ...83 Loading Paper ...83 Preparing Paper for Loading...83 Loading the Paper Trays ...83 Bypass Tray (Tray 5) ...85 Tandem Tray Module (TTM)...86 Auto Tray Switching...86 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Table of Contents...
Page 7
Paper Jams in the Duplex Module Cover D (Optional)... 102 Paper Jams in the Finisher (Optional) ...103 Document Jams ...104 Troubleshooting Tables...105 Fault Codes...109 Output Quality ...109 Xerox Welcome Center ...109 10 Index...111 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
This User Guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for on-line solutions and support. http://www.xerox.com/ If you require further assistance, contact our experts at the Xerox Welcome Center.
Documentation CD-ROM or on the website:www.office.xerox.com/support Related Information Sources The following additional sources of information are available for the machine. • Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 User Guide • Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 System Administration Guide • The On-line Help systems (Print Drivers and CentreWare Utilities) •...
Read these safety notes carefully before using this product to make sure you operate the equipment safely. Your Xerox/Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards.
See data plate on the rear panel for the rated ampere and voltage of this equipment. If the machine needs to be moved to a different location, contact a Xerox Service Representative or your authorized local representative or service support organization.
Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. Operational Safety Information To ensure the continued safe operation of your Xerox/Fuji Xerox equipment, follow these safety guidelines at all times. Do These: •...
• Never override or “cheat” any of the electrical or mechanical interlock devices. • Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the electrical outlet and contact your local Xerox/Fuji Xerox Service Representative or Service Provider immediately.
Regulatory Information CE Mark The CE mark applied to this product symbolizes Xerox’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 72/23/EEC amended by Council directive 93/68/ EEC, approximation of the laws of the member states related to low voltage equipment.
RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company. For products approved after July 23, 2001, the REN for this Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Page 16
Telephone Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service Provider. This applies at any time during or after the service warranty period.
EUROPE Radio Equipment & Telecommunications Terminal Equipment Directive: This Xerox product has been self-certified by Xerox for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national...
Currently, Environmental Choice more than 1600 approved products and 140 licenses. Xerox has been a leader in offering EcoLogo Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide ®...
1 Before Using the Machine Europe Energy Xerox Corporation has designed and tested this product to meet the energy restrictions required to establish Group for Energy Efficient Appliances (GEEA) compliance and has notified the registration authorities. About License JPEG Code Our printer software uses some of the codes defined by the Independent JPEG Group.
Page 20
Copyright remains Eric Young’s, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide About License...
Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: Certificates of Indebtedness Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide National Bank Currency...
Page 22
10. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasury, etc. (unless photograph is ordered by the head of such department or bureau.) Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Illegal Copies Federal Reserve Bank Notes...
• Currency notes • Bank notes and cheques • Bank and government bonds and securities • Passports and identification cards • Copyright material or trademarks without the consent of the owner Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
In case of doubt, contact your legal counsel. Product Recycling and Disposal If you are managing the disposal of your Xerox product, please note that the product does not contain lead, mercury and other materials whose disposal may be regulated due to environmental considerations in certain countries or states.
Page 25
1 Before Using the Machine Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
The button names and icons on the control panel also vary depending on machine configuration. However, machine features described here remain the same. For more information on available options not described here, visit the Xerox website or contact your Xerox Sales Representative. Machine Components The following diagrams show the standard and optional components of the machine.
Page 27
Letter or A4 size, long edge feed. Tray 4 can hold 1,200 sheets of 20 lb bond or 80 g/m referred to as “TTM” in this manual. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide paper in Letter/A4 size or smaller. paper.
<Speed Dial> <C> <Dial Pause> Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Displays the log-in screen to enter the [System Administrator Menu] screen, or when the Authentication feature is enabled. DO NOT press this button again, after you have logged in. This will log you out immediately.
For more information, refer to the Scan/E-mailUser Guide . Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Function Indicates the special character used in a fax number and designates a group code.
Allows you to set or change the following features from this screen: Mailbox, Stored Programming, Job Flow Sheets, Address Book, Group Send, Comment, and Paper Type. For more information, refer to the Setups chapter and the Stored Programming chapter on User Guide. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
RESET button on the back of the machine. If the GFI has been triggered, the RESET button will be in the tripped position. To restore power to the machine, press the RESET button. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
RESET button should pop up. If it does, press the RESET button. NOTE: If the RESET button pops back up when you press it, or if power is not restored by this procedure, contact the Xerox Welcome Center. Power Saver Modes The machine has energy saving features that significantly reduce power consumption during inactivity.
[System Administrator Login] screen. NOTE: The default Key Operator ID is “11111”. If the Authentication feature is enabled, you may be required to enter a password. The default password is “x-admin”. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide <Log In/Out> button...
Page 34
Select [Machine Clock/Timers] on the [Common Settings] screen. Select the required option. Select [Change Settings]. Change the value using the scroll buttons or select required options. Select [Save]. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Changing the Default Time Settings...
NOTE: The arrangement of service icons displayed on the screen can be changed by the Key Operator. Press the <All Services> button on the control panel. Use the scroll buttons to switch between screens. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide <Machine Status> button <All Services> button <Features> button <Job Status>...
To restart the interrupted job, press the <Interrupt> button again and press the <Start> button. NOTE: Interrupted jobs cannot be promoted, released or deleted in the Print Queue. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Job Interrupt <Interrupt> button...
The use of recycled paper in the machine benefits the environment with no degradation in performance. Xerox recommends recycled paper with 20% post consumer content which can be obtained both through Xerox and other office suppliers. Contact your Xerox representative or go to www.xerox.com for more information on other types of recycled paper.
For information on how to enter a document size manually, refer to Original Size on page 52. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
For more information on tray selection, refer to Paper Supply on page 43. Document Glass The document glass is used for a single page or bound document of 15–297 mm for width and 15–432 mm for length. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
If you need assistance, contact the Key Operator. Select the button for the feature required. If [More] is selected, select [Save] to confirm the selected feature or [Cancel] to return to the previous screen. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide <All Services> button <Clear All> button...
While the machine is warming up, you can also program the next job. 5. Confirm the Copy Job in the Job Status Press the <Job Status> button on the control panel to display the [Job Status] screen. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide <C> button <Start> button...
Press the <All Services> button on the control panel. Select [Copy] on the touch screen. Ensure that the [Basic Copying] screen is displayed. Select the required option. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Basic Copying <Stop> button <C> button...
• Presets – Allows you to select from seven preset enlarge/reduce ratios. The presets are set up by the Key Operator. • Copy All – Reduces the image of documents slightly than the selected reduction/ enlargement ratio to copy the complete document onto the paper. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Allows you to select a paper tray from the three preset trays set up by the Key Operator. The tray number, paper size, and orientation are also displayed for all trays except Tray 5. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Basic Copying...
Page 45
1 mm (0.1 inch) increments. The acceptable ranges of paper sizes are 89–297 mm (3.5–11.7 inches) for width and 99–432 mm (3.9–17.0 inches) for length. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide paper) can be loaded into the bypass tray. Follow the steps below to...
More Displays the [2 Sided] screen. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Basic Copying 2 (H to H)] or [2 2 (H to H)], the...
[Bound Originals], [Covers], [Blank Separators + N Sets], [Stapling], [Build Job], [Sample Set], or [Booklet Creation]. For all other options, [Uncollated] is applied. Top Left Staples the top left corner of the output. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide 2 (H to H)] and [2 2 (H to H)].
• Collated – Delivers the specified number of copy sets in the same order as the documents. For example, two copies of a three-page document are delivered in the order 1-2-3, 1-2-3. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Basic Copying...
Select [Copy] on the touch screen. Select the [Image Quality] tab. Select the required option. Original Type This feature allows you to copy at optimum image quality by selecting the type of the original documents. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
This feature allows you to increase or decrease the sharpness level of fine lines and edges. Select [Sharpness] on the [Image Quality] screen. Select the sharpness level. Select [Save]. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Image Quality - Copy...
Original Orientation – page 58 Press the <All Services> button on the control panel. Select [Copy] on the touch screen. Select the [Scan Options] tab. Use the side tabs to switch between screens. Select the required option. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
0–50 mm (0.0–2.0 inches) in 1 mm or 0.1 inch increments. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Scan Options - Copy...
Using this feature, the size of the document can be automatically detected, selected from a list of preset sizes, or manually specified using the custom option. If Custom is used, documents will be copied according to the specified size regardless of their actual size. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Select [Save]. NOTE: If you disable this feature and make copies of the mixed sized originals, the size of the first page will be the size for all the copies. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Scan Options - Copy...
NOTE: When [Mixed Size Originals] is selected, the amount shifted is determined by the image position of the first sheet and is applied to all subsequent sheets of the documents. Select [Margin Shift] on the [Scan Options] screen. Select the required option. Select [Save]. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Page 56
Moves images by specified amounts on the paper. You can specify up to 50 mm (2 inches) for both dimensions using the scroll buttons. [Margin Shift - Side 2] Screen This feature allows you to move images on the Side 2 page. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Scan Options - Copy...
This feature allows you to automatically rotate the image to match the orientation of the paper in the tray. Select [Image Rotation] on the [Scan Options] screen. Select the required option. Select [Save]. Disables the feature. Always On Rotates an image every time. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Select [On] to create a mirror image of the document. Negative Image Select [On] to invert all the black images on the page to white and all the white images to black. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Scan Options - Copy...
Set Numbering – page 66 Press the <All Services> button on the control panel. Select [Copy] on the touch screen. Select the [Output Format] tab. Use the side tabs to switch between screens. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
[Booklet Creation - Gutter] Screen Allows you to specify the amount of inside margin in 1 mm (0.1 inch) increments between 0 to 50 mm (0.0–2.0 inches) using the scroll buttons. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Output Format - Copy...
Page 61
[Booklet Creation - Originals] Screen Allows you to specify the type of the documents being used to make booklets. Select [Booklet Creation - Originals] on the [Booklet Creation] screen. Select the required option. Select [Save]. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
• On – Copies the first and last pages of the documents onto the cover stock. If you want only the front or the back cover to be blank, add a blank sheet to the first or last of the documents accordingly. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Output Format - Copy...
[Transparency Tray] and the [Separators/N Sets Tray]. Five presets including [Bypass Tray] are available for each. For more information on the bypass tray, refer to [Tray 5 (Bypass)] Screen on page 44. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Perform the necessary operations. Select [Save]. NOTE: The machine automatically overlaps partitioned images when copying to allow for cutting and pasting. The overlap width is set at 10 mm (0.4 inch). Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Output Format - Copy...
Image Layout • Even – Copies the repeated images equally on the paper. • Bias – Copies the repeated images on the paper with no spaces between the images. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Displays the [Annotation - Page Number] screen. Use this screen to print page numbers on the copies. The following options are available. • Off – Disables the feature. • On – Enables the feature. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Output Format - Copy...
• Off – Disables the feature. • On – Enables the feature. Select [Copy Prohibited], [Copy] or [Duplicate] for the phrase. User Account Number Prints the User Account No when the Authentication or Auditron Administration feature is enabled. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
This will allow you to check the print result and adjust the settings if necessary. Select [Build Job] on the [Job Assembly] screen. Select the required option. Select [Save]. Disables the feature. Enables the feature. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Job Assembly...
Page 69
Last Original Select this option to indicate that you have finished scanning the whole job. Next Original Select this option to sequentially scan more sections for the job. Start Starts scanning the next section. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
North American countries Canada Enter the System Settings mode, select [Common Settings], then select [Other Settings]. In the [Other Settings] screen, scroll down to and select [Country], then select Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Finland Ireland France Italy...
NOTE: The long fax document scan feature has the following limitations. • Only available when using the document feeder. • Allows you to scan up to 600 mm (23.62 inches) in length. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
The following explains how to specify a destination. The machine allows the following dialing methods (fax numbers or e-mail addresses). • Using the keypad on the control panel Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Fax/Internet Fax Procedure <All Services> button...
If no job is displayed on the screen, it may have already been processed. For more information, refer to Current and Pending Jobs in the Job Status chapter on page 92. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide <Dial Pause> button <Start> button...
NOTE: Once the transmission starts, you can stop the job only by selecting [Stop] on the touch screen. You cannot resume the canceled job after the transmission starts. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Fax/Internet Fax Procedure <Stop> button...
3. Start the Scan Job – page 77 4. Confirm the Scan Job in the Job Status – page 77 5. Save the Scanned Data – page 77 Stop the Scan Job – page 78 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
If you need assistance, contact the Key Operator. Press the <Clear All> button once on the control panel to cancel any previous selections. Perform the necessary operations. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide <All Services> button <Clear All> button...
Mailbox Viewer2 is an application on the CentreWare CD- ROM supplied with the machine. For information on how to install Mailbox Viewer2, refer to the CentreWare CD-ROM. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Scanning Procedure <Start>...
5 Scan/E-mail Click [Start] on the taskbar, then select [Program]>[Xerox]>[Utility]>[Mailbox Viewer 2]. From the list displayed, click the name of the machine, and then [Select Scanner]. Enter the number (001–200) of the mailbox to be accessed. Enter the correct password as necessary.
This feature allows you to print documents at the specified time within 24 hours. The documents will be printed automatically at the specified time. For more information, refer to Delayed Print in the Job Status chapter on User Guide. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
You can select [Flip on Long Edge] to align to the long edge of the paper, or [Flip on Short Edge] to align to the short edge of the paper. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Page 82
Specifies whether you want to be notified by e-mail when your print job is finished. Specify Job Owner Selects how the job owner is specified. This job owner is used when print job tabulation functions are used. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Depending on the machine configuration, up to four paper trays will be available excluding the bypass tray. NOTE: If the machine is processing a job, do not open the active paper tray. Pull out the paper tray towards you. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Page 85
Close the paper tray. Paper can be loaded either short edge feed or long edge feed. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Long edge feed Short edge feed (LEF) (SEF)
However, when loading C5-size envelopes, set the long edge feed so that the edge with the flaps is facing towards you. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Loading Paper...
NOTE: Key Operator access is required to set target trays and priorities. For more information, refer to Paper Tray Priority in the Setups chapter and Paper Type Priority in the Setups chapter on User Guide. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
• Side 2 Paper: Refers to the paper already printed on one side (i.e. scrap paper). • Transparency: When using Xerox paper backed (3R3028) (for US) or 3M Type L Desktop Laser (3R91334) (for EU) in low temperature and humidity (10 select [Heavyweight1] on the [Paper Type] screen.
A variety of supplies, such as a drum/toner cartridge, cleaning solvents, editing markers, and staples are available for the machine. To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Use the space below to record the telephone number.
Order a replacement cartridge now to insure continuous operation. Instructions for replacing the drum cartridge are included with the replacement cartridge and in the User Guide on the Documentation CD-ROM or on the website: www.office.xerox.com/support Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Constant velocity transport glass Document glass...
User Guide on the Documentation CD-ROM or on the website: www.office.xerox.com/support NOTE: Load the correct staple case specified for the product model of the machine. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Replacing the Toner Cartridge Part Number 6R1184...
• If the problem persists, or a message indicates that you should call for service, refer to Xerox Welcome Center on page 109. NOTE: If fax jobs are queued in the machine not equipped with the hard disk and a loss of power occurs, the machine will print a Power Off Report when the machine is switched on.
Document Feeder Cover E Cover A Duplex Module Cover D Tray 5 (Bypass) Cover B Cover C Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Cover Document Feeder Tray Center Output Tray Front Cover Tray 1 Tray 2 Tray 3, 4 - Two...
Page 98
• Check the maximum fill line in the tray to make sure the paper tray is not overloaded. • Do not use media that is torn, wrinkled, or folded. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Paper Jams Finisher Top Cover...
Close the Cover A until it latches, and then close the bypass tray. Green Lever A2 Open the bypass tray, and then open Cover A while lifting up the release lever. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Open Cover B while lifting up the release lever. Remove the jammed paper. Close the Cover B until it latches. NOTE: Firmly press the center of the cover to close it.. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Paper Jams...
Follow the steps below to clear paper jams in Cover E. Open the bypass tray, and then open Cover A while lifting up the release lever. Lift up the handle to open Cover Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Follow the steps below to clear paper jams in the Tandem Tray Module. In Tray 3 Pull out Tray 3 of the Tandem Tray Module. Remove the jammed paper. Close the Tray 3. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Paper Jams...
Open the bypass tray. Open the Duplex Module Cover D while lifting up the release lever. Remove the jammed paper inside the Duplex Module. Close the Duplex Module Cover D until it latches. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide...
Press the button on the Finisher Top Cover to open it. Remove the jammed paper. Close the Finisher Top Cover. In Finisher Transport Cover F Open the Finisher Transport Cover F. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Paper Jams...
If a double-sided document is jammed underneath the inner cover, open it and turn the green wheel to remove the document. Close the inner cover, and then the document feeder cover. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Green Wheel Inner Cover...
The machine does not accept documents into memory. The machine displays a memory full error message. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Symptom • Check the power cord. • Check that the power switch is in the ON • Check that the RESET button on the back •...
Page 107
Deformed transparencies Blank output Streaks, solid or dotted lines, or spots Output is too light or too dark. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Symptom • Follow the steps below. 1. Open the paper tray. 2. Move the paper tray guides away from the paper.
Page 108
Solid density variations Image loss Output does not reflect the selections made on the touch screen. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Symptom • Replace the drum cartridge. • Replace the toner cartridge if the screen • Load fresh paper.
Page 109
Paper curls. Cannot store a document for secure polling due to full memory. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide Symptom • Check that the paper tray guides are • Check that the paper tray guides are •...
WorkCentre copier/printer, you can: 1) Refer to this User Guide 2) Contact the Key Operator 3) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center. Please have your serial number at hand when contacting Xerox. The Welcome Center will want to know the following information: The nature of the problem, the serial number of the machine, the fault code (if any), as well as the name and location of your company.
Page 111
NOTE: The serial number is also found on the metal plate on the left side of the machine behind Cover A. For more information, refer to Xerox Welcome Center in the Before Using the Machine chapter on page 7.