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TECHNOGYM VISIO 32"
Pre-Installation Requirements
Product Code: E0000236
Rev: 1.0
Date: 24/07/2023
Document Code: PIR-00328-EN

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Summary of Contents for Technogym VISIO E0000236

  • Page 1 TECHNOGYM VISIO 32” Pre-Installation Requirements Product Code: E0000236 Rev: 1.0 Date: 24/07/2023 Document Code: PIR-00328-EN...
  • Page 3: Table Of Contents

    INTERNET SPEED REQUIREMENTS FOR STREAMING .........21 FIREWALL / ROUTER RULES FOR ACCESS TO MYWELLNESS CLOUD ....23 PROXY ........................23 ACCOUNT REQUIREMENTS ................25 TECHNOGYM ACCOUNT (BUSINESS TO CONSUMER (B2C)) .......25 SALEFORCE ACCOUNT ID (BUSINESS TO BUSINESS (B2B)) .......25 PIR-00328-EN - Uncontrolled copy if printed - 3 -...
  • Page 4 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 ACKNOWLEDGEMENT AND ACCEPTANCE ...........27 LIST OF CHANGES FOR MANUAL REVISION ..........29 REVISION 1.0 ......................29 - 4 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 5 This document contains proprietary information that is covered by copyright. All rights re- served. No part of this document may be circulated, copied, reproduced or translated into another language without the prior written consent of Technogym. Additional information may be included in the After Sales technical documents, available in the official ‘After Sales documents repository’.
  • Page 6 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 6 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 7: General Warnings

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 GENERAL WARNINGS 1.1 INTRODUCTION This manual includes informative notes with specific meanings: Safety signs classified according to the relative seriousness of the potential hazards: DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 8 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 8 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 9: Network Design - Configuration And Installation

    For this purpose, Technogym will contact the customer a few days before the date set for instal- lation, to acquire the information related to the installation status of the network for the equipment and thus check that everything that has been requested to perform installation of the equipment is provided and operational.
  • Page 10 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 10 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 11: Display

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 DISPLAY • 32” Display; • Touch Screen; • LCD; • Mounting system VESA 200X100. Fig. 1 3.1 DIMENSIONS Fig. 2 PIR-00328-EN - Uncontrolled copy if printed - 11 -...
  • Page 12: How To Install

    Integrated without additional require- ments. Fig. 4 3.2.2 AUDIO Technogym Visio doesn’t have built-in audio output; connect one of the followings: Bluetooth → Headphones or external speaker AUX cable → Soundbar - 12 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 13 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 AUX cable connection Fig. 5 PIR-00328-EN - Uncontrolled copy if printed - 13 -...
  • Page 14 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 14 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 15: Electrical And Technical Data / Requirements

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 ELECTRICAL AND TECHNICAL DATA / REQUIREMENTS 4.1 DATA & REQUIREMENTS TECHNOGYM VISIO 32” Display LCD FHD (1080p) 16:9 -Pixel 1920 x 1080 Size 32" + PCAP Weight 10 Kg 4 GB eMMC - Storage Memory...
  • Page 16: Electrical Connection

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 4.2 ELECTRICAL CONNECTION Before connecting the product to the mains power supply, ensure that the electrical system specifications comply with current regulations. Check the specifications of the power supply on the product’s identification label.
  • Page 17: Power Supply Input And Hmi Connections

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 4.2.1 POWER SUPPLY INPUT AND HMI CONNECTIONS The power supply input (1) is located in the rear side of the Technogym Visio 32”, as shown in figure below. Power supply input Network cable...
  • Page 18 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 18 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 19: Network Requirements

    5.1 INTRODUCTION TECHNOGYM VISIO 32” supports both wireless and wired internet connection. In all cases, the network must be installed and configured by the customer before Technogym deliv- ers the product, in accordance with the technical specifications set out below.
  • Page 20: Wireless Guidelines

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 ▪ Configure the Access Point to broadcast only one SSID (Service Set Identifier) needed for the equipment installation. The SSID must not be hidden; ▪ Program in the display of equipment (Customer Menu 2406 --> Network-->Wi-Fi) just only the SSID defined above;...
  • Page 21: Maximum Number Of Equipment Connected To One Access Point

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 5.5 MAXIMUM NUMBER OF EQUIPMENT CONNECTED TO ONE ACCESS POINT ▪ Up to 5 devices: use a commercial Access Point. ▪ More than 5 devices: use a professional Access Point (see the AP technical datasheet).
  • Page 22 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 In general: Internet Speed requirements for streaming N°1 Equipment 5 Mbps or more for the best audio and video experience: HD quality (up to 1080p) 3 Mbps for viewing medium quality (standard definition video, DVD quality) 1.5 Mbps...
  • Page 23: Firewall / Router Rules For Access To Mywellness Cloud

    TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 5.7 FIREWALL / ROUTER RULES FOR ACCESS TO MYWELLNESS CLOUD The Firewall\Router installed locally must be configured with ports 80 and 443 open. Open these ports also on the devices of the related ISP (Internet Service Provider).
  • Page 24 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 24 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 25: Account Requirements

    6.1 TECHNOGYM ACCOUNT (BUSINESS TO CONSUMER (B2C)) ▪ The customer must create the Technogym Account on the Technogym site, at the time of sale of equipment. This Account is fundamental to unlock the equipment, during the first Login; ▪ The Technogym Customer Service Department must create the Salesforce ID Account of the customer, at the time of sale of equipment.
  • Page 26 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 26 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 27 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 ACKNOWLEDGEMENT AND ACCEPTANCE Date: ____________________________________________ Acknowledged and accepted __________________________ PIR-00328-EN - Uncontrolled copy if printed - 27 -...
  • Page 28 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 28 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 29 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 LIST OF CHANGES FOR MANUAL REVISION The main changes made to this manual, are listed below in chronological order. 8.1 REVISION 1.0 First released version. PIR-00328-EN - Uncontrolled copy if printed - 29 -...
  • Page 30 TECHNOGYM VISIO 32” Pre-Installation Requirements Rev. 1.0 Blank page - 30 - PIR-00328-EN - Uncontrolled copy if printed...
  • Page 32 TECHNOGYM S.p.A. Via Calcinaro, 2861 - 47521 Cesena (FC) - Operational Headquarters ITALY International Technical Support: TG Branches: +390547650638 / +390547650667 cloudsupport@technogym.com (Cloud Support) sfdcsrvhqit@technogym.com (Equipment Support) TG Distributors: +390547650638 / +390547650667 cloudsupport4distributors@technogym.com support4distributors@technogym.com...

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