Cleaning
Lens and IR Window
If the video image becomes blurry or smudged in areas, it may be because the lens or IR window requires
cleaning.
Note: Washer and cleaning liquid sold separately.
To clean the camera windows:
In the camera web interface or video management software, activate the washer and wiper.
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From the camera web interface, the washer and wiper can be activated from the Live View
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page. For more information, see the Avigilon High Definition H.264 Web Interface User Guide.
From the Avigilon Control Center software, the washer and wiper is activated through the PTZ
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auxiliary command. For more information, see the software help files.
If the cleanliness of the camera window continues to affect the imaging quality, or if you are maintaining a
model that does not have a wiper, manually clean the camera windows as needed:
Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.
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Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
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CAUTION — Failure to use the recommended cleaning materials may result in a damaged or
scratched camera window. A damaged camera window may negatively impact image quality and
cause unwanted IR light reflecting into the lens.
Important: Failure to use the recommended cleaning materials may result in a damaged or
scratched camera window. A damaged camera window may negatively impact image quality and
cause unwanted IR light reflecting into the lens.
Body
Use a dry or lightly dampened cloth to clean the camera body.
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Do not use strong or abrasive detergents.
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Cleaning
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