Maxview COMBO/50 Installation & User's Instructions page 37

8. Is there an easier way to change the settings for my router?
Most router functionality can be controlled using the Teltonika App.
9. Does the Roam Combo work on 5G?
The benefits of 5G to our customers are still limited due to the limited number of (mostly urban) areas where
the technology is available. That said, as the 5G network continues to expand, 5G may well benefit customers
in years to come.
To ensure customers are futureproofed for when 5G technology does provide a benefit, Maxview have
therefore integrated 5G capabilities into the Roam Combo antenna as standard. Please note, the Roam Combo
router is a 3G/4G router and does not receive 5G. Therefore, customers wanting to use 5G will need a 5G router
and SIM Card plan.
10. Does the Roam Combo work when my vehicle is moving?
Yes, when the Roam Combo is using 3G/4G as the connection source (rather than Wi-Fi), the Roam Combo will
work when you are in motion.
11. Why do I lose connection to my Roam Combo when I move in or out of range of the Wi-Fi source my
Roam Combo is using?
The Roam Combo will automatically detect and connect to the Wi-Fi source you have set up in the Web User
Interface. When the Roam Combo detects that this network has become available (or unavailable), the router
will switch from receiving Wi-Fi to 3G/4G (or vice versa). During this sequence, there will be a brief period
where there is no signal available to the router. Because of this, some devices will disconnect from the Roam
Combo hotspot. If this is the case, simply reconnect to the Roam Combo hotspot and you should be back up
and running.
12. I am revisiting a location where I have previously been connected to the Wi-Fi using the Roam Combo.
Why doesn't my Roam Combo automatically reconnect?
When using an existing Wi-Fi hotspot as the connection source, the Roam Combo will only store the last Wi-Fi
hotspot used. If you are revisiting a location which was not the most recent location used, you will need to
visit the Web User Interface to input the new Wi-Fi source details. For more information on how do this, see
page 25.
If the location you are revisiting is the last Wi-Fi source the Roam Combo router was set up with, whilst located
within good range of the Wi-Fi source, try rebooting the router. It should now automatically connect.
If this does not work, it is possible that the password for the Wi-Fi source has changed. If so, you will need to
log into the Web User Interface and update the password. See page 30 for instructions on how to do this.
13. Some buttons on the Web UI are not responding?
We recommend using the Google Chrome browser when using the Web UI. If you are using a different
browser and experience problems, you can also try holding down the button you wish to select.
37