Ideal Heating Logic Air DHW IDEPLUHP180DUOPPSZ Installation & Maintenance

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INSTALLATION
& MAINTENANCE
LOGIC AIR MONOBLOC HEAT PUMP SYSTEM
When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance
specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
For the very latest copy of literature for specification and maintenance practices visit our website idealheating.com
where you can download the relevant information in PDF format.
08 / 2023
UIN 235468 A05
SCAN
SCAN
for Installation
for
& Maintenance
Schematics
Guide
Guide
SCAN
for Halo Air
Installation
Manual

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Questions and answers

Kenneth Giles
February 5, 2025

we have a 8kw ideal monoblock heat pump,can you please tell me what size condense pipe is needed if routing condense pipe

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Summary of Contents for Ideal Heating Logic Air DHW IDEPLUHP180DUOPPSZ

  • Page 1 When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
  • Page 2 NOTE TO INSTALLER: COMPLETE THE BENCHMARK COMMISSIONING CHECKLIST AT THE REAR OF THIS BOOK AND LEAVE THESE INSTRUCTIONS WITH APPLIANCE Ideal Heating reserve the right to vary specification without notice Installation and Maintenance...
  • Page 3: Table Of Contents

    CONTENTS Section 1 - General ....................5 4.2 Installation of Indoor DHW Cylinder ............34 1.1 Literature Symbols ..................5 4.2.1 Receival and Unpacking ..............34 1.2 Documentation ....................5 4.2.2 Lifting and Handling ............... 34 1.3 General Safety Instructions ................5 4.2.3 Hydronic Connections ..............
  • Page 4 9.1.22 Room Temperature Sensor Fault ..........76 Appendix ......................80 9.1.23 External Fault ................76 1.1 System Schematics ..................80 9.1.24 Low Mains Voltage Fault ............... 77 1.1.1 Schematics Key/Legend ..............80 9.1.25 No Cascade Master Fault .............. 77 1.1.2 Logic Air + Two Zone Pre-Plumbed Cylinder with Integrated 9.1.26 No Outdoor Connection Fault ............
  • Page 5: Section 1 - General

    This is an original manual and must not be modified or installation area should be kept clear of ignition sources, translated without the expressed permission of Ideal Heating. including but not limited to; electrical switches, electrical plug This document applies to the installation and maintenance of the sockets, and lamps.
  • Page 6: Installer Qualification

    Section 1 - General Manual Handling The control box is to be installed as this contains the control system and installer interfaces needed for the initial setup and • Operatives should be knowledgeable and capable of safe commissioning of the overall heating system. A limited interface manual handling techniques.
  • Page 7: System Configurations

    Section 1 - General 1.5 SYSTEM CONFIGURATIONS Option 1: The basic Logic Air Monobloc Heat Pump System Logic Air Monobloc Air Source Heat Pump configurations are illustrated in Figure 1. Logic Air Pre-Plumbed Cylinder For further information on available Logic Air accessories such as HALO wireless Smart Thermostat, please refer to Section Halo Air Wi-Fi/RF 3.1 System Combinations on page 23.
  • Page 8: Section 2 - Product Information

    Section 2 - Product Information ⓘ IMPORTANT: The following performance data is only applicable to brand new products 2.1 ERP DATA Applicable ErP energy efficiency labels are supplied with each of the products. A separate ErP product fiche document is provided with the Logic Air Heat Pump.
  • Page 9: Dimensions And Clearances

    Section 2 - Product Information 2.2.1 Dimensions and Clearances ᘐ CAUTION: The product is not to be obstructed by any surrounding objects or surfaces as this can limit access and adversely affect performance. The minimum clearances that are shown in Figure 3 should be always maintained 4/5 kW 1095 8/10 kW...
  • Page 10: Dhw Cylinders

    Section 2 - Product Information 2.3 DHW CYLINDERS Table 2 Data - Single Zone Pre-plumbed Cylinders Logic Air Single zone Pre-plumbed cylinders 150, 180; litre; 475mm & 550mm diameter; single coil cylinders intended for coupling with a range of heat pumps General Description 5kW to 14kW;...
  • Page 11: Single Zone Pre-Plumbed Cylinders Dimensions And Clearances

    Section 2 - Product Information 2.3.1 Single Zone Pre-plumbed Cylinders Dimensions and Clearances IDEPLUHP180PPSZ IDEPLUHP180PPSZSL-D8 Figure 6. Logic Air DHW pre-plumbed slimline cylinder Figure 7. Logic Air DHW pre-plumbed cylinder 180L & control box 1-zone 180L & control box 1-zone Installation and Servicing...
  • Page 12: Loss Header

    Section 2 - Product Information Table 3 Data - Two Zone Pre-plumbed Cylinders with Integrated Low Loss Header Two zone Pre-plumbed Cylinders with integrated low loss header 210, 250 & 300 litre; 475mm & 550mm diameter; single coil cylinders intended for coupling with a range of heat pumps General Description 5kW to 14kW;...
  • Page 13: Two Zone Pre-Plumbed Cylinders With Integrated Low Loss Header Dimensions And Clearances

    Section 2 - Product Information 2.3.2 Two Zone Pre-Plumbed Cylinders with Integrated Low Loss Header Dimensions and Clearances IDEPLUHP210PPDZSL-D8.2 Figure 10. Logic Air DHW pre-plumbed slimline cylinder Figure 11. Logic Air DHW pre-plumbed cylinder 250L, 210L, control box & low loss header 2-zone control box &...
  • Page 14: Table 4 Data - Single Zone Pre-Plumbed Cylinder With Integrated Buffer

    Section 2 - Product Information Table 4 Data - Single Zone Pre-plumbed Cylinder with Integrated Buffer Single Zone Pre-plumbed Cylinder with Integrated Buffer 180, 210, 250 & 300 litre; 550mm & 630mm diameter; single coil cylinders intended for coupling with a range of heat pumps 5kW to 14kW;...
  • Page 15: Single Zone Pre-Plumbed Cylinder With Integrated Buffer Dimensions And Clearances

    Section 2 - Product Information 2.3.3 Single Zone Pre-Plumbed Cylinder with Integrated Buffer Dimensions and Clearances IDEPLUHP300DUOPPSZ-D8.2 IDEPLUHP210DUOPPSZ-D8.2 Figure 15. Logic Air DHW pre-plumbed cylinder Figure 14. Logic Air DHW pre-plumbed cylinder 300L, control box & buffer 1-zone 210L, control box & buffer 1-zone Installation and Servicing...
  • Page 16: Table 5 Data - Two Zone Pre-Plumbed Cylinder With Integrated Buffer

    Section 2 - Product Information Table 5 Data - Two Zone Pre-plumbed Cylinder with Integrated Buffer Two Zone Pre-plumbed Cylinder with Integrated Buffer 180, 210, 250 & 300 litre; 550mm & 630mm diameter; single coil cylinders intended for coupling with a range of heat pumps 5kW to 14kW;...
  • Page 17: Two Zone Pre-Plumbed Cylinder With Integrated Buffer Dimensions And Clearances

    Section 2 - Product Information 2.3.4 Two Zone Pre-Plumbed Cylinder with Integrated Buffer Dimensions and Clearances Figure 19. Logic Air DHW pre-plumbed cylinder Figure 18. Logic Air DHW pre-plumbed cylinder 300L, control box & buffer 2-zone 210L, control box & buffer 2-zone Installation and Servicing...
  • Page 18: Control Box

    Section 2 - Product Information 2.4 CONTROL BOX Table 6 Data - Control Box Physical Properties Packaged Weight - Gross (unpackaged Weight) 8.5 (5) Height (unpackaged) 796 (627) Width (unpackaged) 320 (254) Depth (unpackaged) 176 (147) Maximum Ambient Temp ° C Electrical Properties IP Rating.
  • Page 19: Contents Provided With Appliance

    Section 2 - Product Information 2.5 CONTENTS PROVIDED WITH APPLIANCE 2.5.1 Monobloc Heat Pump Refer to Section 4.1.3 on page 29. 2.5.2 DHW Cylinders Refer to Table 7 for components supplied with the DHW Cylinders and Section 4.2.1 on page 34. 2.5.3 Control Box Refer to Section 4.3.1 on page 38.
  • Page 20: Location Of Data Plates

    Section 2 - Product Information 2.6 LOCATION OF DATA PLATES 2.6.1 Heat Pump The data plate can be found on the side of the Heat Pump as shown in Figure 22. Logic Air 8kW Code 750666 00U07302210-A 1 Supply voltage Tension d'alimentation Compressor / Compresseur 1 ~ 50Hz - 230V...
  • Page 21: Heat Pump Operating Principles

    Section 2 - Product Information 2.7 HEAT PUMP OPERATING PRINCIPLES 2.7.1 Operating Principle 2.7.2 Defrost Method The Heat Pump contains a closed refrigerant circuit. When During operation, the Heat Pump will periodically be required operating, refrigerant is circulated around the circuit absorbing to go through an automatic defrosting process dependant on the outdoor conditions.
  • Page 22: Cold Start Function

    Section 2 - Product Information 2.7.6 Cold Start Function 2.7.7 Frost Protection With the Heat Pump in Standby Mode, if at any time a heating Appliance demand is initiated and the primary heating circuit water If the ambient air temperature is ≤ 1°C, Plant Frost Protection temperature is below 17oC, then the Heat Pump will not will be initiated.
  • Page 23: Section 3 - Pre-Installation Checks

    Section 3 - Pre-Installation Checks ⓘ IMPORTANT: Make sure prior to the installation that permissions have been granted by the local authority building control department for the installation 3.1 SYSTEM COMBINATIONS ᘐ • Logic Air + Logic Air Control Box (wall mounted). WARNING: Failure to comply with this •...
  • Page 24: Maximum Pipe Length

    Section 3 - Pre-Installation Checks 3.2.3 Maximum Pipe Length 3.2.5 System Water Antifreeze Protection ᘐ Primary pipework must be correctly designed and installed to WARNING: Do not use mono ethylene glycol. Use enable the correct design flow rate to be achieved. Propylene glycol only.
  • Page 25: Heat Pump - Installation Area

    Section 3 - Pre-Installation Checks 3.3 HEAT PUMP - INSTALLATION AREA ᘐ 3.3.2 Orientation CAUTION: The product is not to be obstructed by any surrounding objects or surfaces as this can limit access and adversely affect performance. The minimum The Heat Pump requires unrestricted air flow in order to work clearances that are shown in Figure 3 should be always at its most efficient.
  • Page 26: Cylinder - Installation Area

    Section 3 - Pre-Installation Checks 3.4 CYLINDER - INSTALLATION AREA Make sure your selected product will fit in your selected iii. In replacement systems, whenever a boiler or hot location. water storage vessel is replaced in an existing system, any pipes that are exposed as part of the work or Examine the product dimensions “Overall width, depth are otherwise accessible should be insulated as and height”...
  • Page 27: Control Box - Installation Area

    Section 3 - Pre-Installation Checks 3.5 CONTROL BOX - INSTALLATION AREA 3.5.1 Product Dimensions and Installation Clearances ᘐ CAUTION: The product is not to be obstructed by any surrounding objects or surfaces as this can limit access and adversely affect performance. The minimum clearances that are shown in Figure 21 should be always maintained. 3.5.2 Determining Installation Area The proposed installation site should be explained, discussed, and agreed with the client prior to the start of installation.
  • Page 28: Section 4 - Installation

    Section 3.3. Figure 27 shows the dimensions of the mounting fixtures of the Heat Pump. Ideal Heating offer anti-vibration mounting feet for the Logic Air Heat Pump which will provide both vibration protection and the necessary minimum ground clearance requirements.
  • Page 29: Receival And Unpacking

    Condensate Plugs must be sent to separate collection facilities for recovery ⓘ and recycling IMPORTANT: If there are any missing items, contact Ideal Heating. 4.1.4 Lifting and Handling ᘐ ᘐ CAUTION: Use a suitable means of transporting the WARNING: Handlers must be aware and capable Heat Pump.
  • Page 30: Condensate Disposal

    Section 4 - Installation 4.1.5 Condensate Disposal ᘐ WARNING: The Logic Air Heat Pump may generate a large volume of condensate water. The condensate water MUST be disposed of in a safe manner avoiding freezing on walkways and surfaces. INSTALLATION OPTION 1 INSTALLATION OPTION 2 Logic Air Heat Pump installed Logic Air Heat Pump installed...
  • Page 31: Hydronic Connections

    Section 4 - Installation 4.1.6 Hydronic Connections ᘐ CAUTION: To prevent blockage, care should be rate and length requirements of the hydronic system. taken to prevent solids, metal fillings, sealing tape, and Consideration of the internal diameter of selected pipework any other contaminant from entering the heating circuit.
  • Page 32: Accessing The Casing

    Section 4 - Installation 4.1.8 Accessing the Casing The side panel is removable for the installation of the electrical supply. To remove the panel follow steps 1 to 3 and to refit the panel follow steps 4 to 7: 1. To remove the panel, the 4 lower screws shown in Figure 33 are removed using an appropriate tool.
  • Page 33: Routing The Electrical Cables

    Section 4 - Installation 4.1.10 Routing the Electrical Cables When making connections to the electrical terminals make Cables that are connecting to the Heat Pump are to be routed sure that there is no exposed copper wire and that connection through the cable glands and conduit to the circuit board as terminal screws are tightened to a torque value shown in shown in Figure 34.
  • Page 34: Installation Of Indoor Dhw Cylinder

    Section 4 - Installation 4.2 INSTALLATION OF INDOOR DHW CYLINDER 4.2.1 Receival and Unpacking ᘐ WARNING: Packaging straps are tightly secured and Packaging Symbols can release a lot of kinetic energy when cut. Hold straps The below symbols and conditions must always be followed firmly and apply caution when cutting and keep body for the packaged product.
  • Page 35: Hydronic Connections

    Section 4 - Installation 4.2.3 Hydronic Connections 4.2.3.1 Performance Recommendations The highest hot or cold water draw off point should not exceed 10 metres above the Pressure Reducing Valve. In larger properties with a number of bathrooms/en-suites and long pipe runs we would recommend that the balanced cold supply is provided with its own pressure reducing valve and is not taken from the balanced cold connection on the combination valve.
  • Page 36: Pressure And Temperature/Expansion Relief Valve Pipework

    Section 4 - Installation 4.2.4 Pressure and Temperature/Expansion Relief Valve Pipework Typical Discharge Pipe Arrangement Expansion 15 mm relief valve The relief valve should be installed to discharge in accordance discharge pipe with G3 of the Approved Document of the Building Regulations and should be piped to where it is visible, but will not cause danger to persons or damage to materials.
  • Page 37: Immersion Heater Wiring

    Ideal heating Ltd are used. All The immersion heater supplied with Heat pump products is parts are available to approved installers from Ideal heating set to position 5;...
  • Page 38: Installation Of Control Box

    Connector Kit ⓘ IMPORTANT: If there are any missing items, contact Ideal Heating. 4.3.2 Removal of the Front Panel To allow for the controller to be mounted first the front panel must be removed, by removing the 4 fixings displayed in Figure 39.
  • Page 39: Mounting

    Section 4 - Installation 4.3.3 Mounting Note: Section 4.3.1 is only applicable if using a non pre- plumbed cylinder, as the control box will be packaged and supplied separately. Hang the wall mounting template supplied on the wall, using a spirit level.
  • Page 40: Control Box Internal Wiring

    Section 4 - Installation 4.3.5 Control Box Internal Wiring RVS21 14:42 Primary flow temp 20.0ºC Hot water temp 20.0ºC Outside temp 3.1ºC Primary water flow 0l/min Compressor CH1 Pump CH2 Pump AVS55 X150 Diverter valve Heat Pump Cascade X152 On/Off X110 X153 R/S 1...
  • Page 41: Contactor Diagram

    Section 4 - Installation 4.3.6 Contactor Diagram From fused spur ⓘ IMPORTANT: If using a combustion From fused spur boiler as the back up heater, refer to the boiler installation manual for wiring details. To immersion heater Remove pre-fitted blue wire from connection A2, To immersion heater before wiring immersion heater to connection 2.
  • Page 42 Section 4 - Installation 4.3.7.1 Installer Connections Key If using a boiler backup application, this input connection Zone 1 ON/OFF Thermostat: is used for a switched live "call for heat" circuit (refer to the boiler installation manual for wiring details). The On/Off (programmable) thermostat for either the single space heating circuit or space heating Zone 1 is to be wired into the 11.
  • Page 43: Electrical Safety Test

    Section 4 - Installation 4.3.8 Electrical Safety Test Upon completion of the electrical connections, electrical ᘐ WARNING: As a minimum, the below electrical safety tests are to be done to verify the integrity of the circuit. safety tests should be performed. Failure to do so, may These tests are to be done by a competent electrician in result in damage to the product and/or personal injury.
  • Page 44: Section 5 - Commissioning

    Section 5 - Commissioning 5.1 PRE-COMMISSIONING CHECKLIST ᘐ Table 10 Control Box - Pre-Commissioning Checklist WARNING: It must be made sure that is completed prior to any further action. Further actions are not Does the circuit comply with the appropriate building permitted, and the safety of the system is not verified regulations, and legislation? unless each check has been done and positively...
  • Page 45: Commissioning Of Hydronic Circuit

    It is the responsibility of the applicator of the inhibitor to assess the system and its components for compatibility with the inhibitor. Ideal Heating recommend dosing the system with a suitable Inhibitor as a minimum. If propylene glycol is used for Frost Protection a combined Propylene Glycol, Biocide and Inhibitor MUST be used.
  • Page 46: Table

    5.2.2.4 Glycol Antifreeze Treatment ᘐ CAUTION: The Tables below are for guidance only, Ideal Heating recommend dosing the system with a suitable Inhibitor as a minimum. If propylene glycol is used for Frost consultant the glycol providers instruction for exact Protection a combined Propylene Glycol, Biocide and Inhibitor dosage and recommendations for use.
  • Page 47: Filling The System

    Section 5 - Commissioning 5.3 FILLING THE SYSTEM ᘐ ᘐ CAUTION: Care should be taken when filling the WARNING: During charging operations, it must system. If pressure is difficult to achieve, or if a pressure be made sure that the electrical components of the drop is observed after the pressure is settled, circuit circuit and surrounding area have their electrical components and routes should be reviewed and checked...
  • Page 48: Activation Of System - Quick Setup

    Section 5 - Commissioning 5.5 ACTIVATION OF SYSTEM - QUICK SETUP ᘐ WARNING: Prior to activating the control box, make The following screen will be shown. ‘5895 Backup heater’ is sure that all requirements and checks from sections 5.1 to be set to the appropriate option from the following: and 5.3 have been completed.
  • Page 49: Default System Parameters

    Section 5 - Commissioning 5.6 DEFAULT SYSTEM PARAMETERS Table 13 Default System Parameters Parameter Number Parameter Description RVS21 Default Halo Default 501-506 Time switch program 1 Monday … Sunday "06:00 On "06:00 On 08:00 Off 08:00 Off 16.00 On 16.00 On 22.00 Off 22.00 Off 00:00 Off...
  • Page 50: Heat Pump Control Setup

    Section 5 - Commissioning 5.7 HEAT PUMP CONTROL SETUP NAVIGATION SYMBOLS Default Screen The Heat Pump controls are located on the front of the control box. This is the centralised control for the full heating system. Space Heating ⓘ Domestic Hot Water IMPORTANT: To use the control screen the dial can be rotated clockwise to move selection downwards, anti- System Information...
  • Page 51: Menu Operation

    Section 5 - Commissioning 5.7.2 Menu Operation To change the setpoint, select the setpoint function and change the value to 65°C SETTING THE CENTRAL HEATING TIME PROGRAM Return to the home screen by selecting the back arrow and On/Off non-programmable room stats only then the home symbol.
  • Page 52 Section 5 - Commissioning SETTING TIME/DATE SWITCHING THE DHW IMMERSION HEATER ON 08:32 08:32 Primary flow temp 20.0ºC Primary flow temp 20.0ºC Hot water temp 20.0ºC Hot water temp 20.0ºC Outside temp 3.1ºC Outside temp 3.1ºC Primary water flow 0l/min Primary water flow 0l/min Compressor...
  • Page 53 Section 5 - Commissioning CHANGING THE COMFORT SETPOINT SETTING DHW TIME PROGRAM 08:32 08:32 Primary flow temp 20.0ºC Flow temperature 53.7ºC Hot water temp 20.0ºC Hot water temp 44.1ºC Outside temp 3.1ºC Outside temp 3.1ºC Primary water flow 0l/min Primary water flow --1/min Compressor Compressor...
  • Page 54 Section 5 - Commissioning Press the dial and then rotate the dial until the following screen CHANGING ACCESS LEVEL FROM END USER TO is shown: INSTALLER 08:32 08:32 Domestic hot water 20.0ºC Primary flow Operating mode 20.0ºC Hot water temp 3.1ºC Outside temp DHW temp setpoint...
  • Page 55 Section 5 - Commissioning RELAY TEST SIMULATE OUTSIDE TEMPERATURE Having changed the Access Level from End User to Installer, Having changed the Access Level from End User to Installer, the following screen will be shown:- the following screen will be shown:- 08:32 08:32 Relay Test...
  • Page 56 Section 5 - Commissioning HEAT PUMP STATUS VIEW ACTUAL & AVERAGED OUTSIDE TEMPERATURE Having changed the Access Level from End User to Installer, Having changed the Access Level from End User to Installer, the following screen will be shown:- the following screen will be shown:- 08:32 08:32 Relay Test...
  • Page 57 Section 5 - Commissioning FAULT HISTORY ACCESS ALL PARAMETERS Having changed the Access Level from End User to Installer, Having changed the Access Level from End User to Installer, the following screen will be shown:- the following screen will be shown:- 08:32 08:32 Relay Test...
  • Page 58 Section 5 - Commissioning CHANGING OPTIMISATION TIME Press the dial. Note. This setting should be altered via the Halo Air, 08:32 if one is fitted. Heating Circuit 1 Having changed the Access Level from End User to Installer, the following screen will be shown:- 700 Operating mode Schedule 08:32...
  • Page 59 Section 5 - Commissioning Press the dial and then rotate so that Optimisation is CHANGING COMPENSATION CURVES highlighted. Having changed the Access Level from End User to Installer, the following screen will be shown:- 08:32 08:32 Heating Circuit 1 790 Optimum start control max Relay Test 180min 791 Optimum stop control max...
  • Page 60 Section 5 - Commissioning RE-COMMISSION HEAT PUMP Press the dial. Having changed the Access Level from End User to Installer, the 08:32 following screen will be shown:- Heating Circuit 1 08:32 700 Operating mode Schedule Relay Test 710 Comfort temp setpoint 21.0ºC Simulate Out’...
  • Page 61: Weather Compensation Variants

    Section 5 - Commissioning 5.7.3 Weather Compensation Variants 5.7.3.1 Independent Weather Compensation The flow temperature is calculated based on the heating curve, depending on the composite outside temperature. Weather compensation regulates and maintains optimum This compensation variant demands a correct adjustment flow temperatures which allows the heat pump to run more of the heating curve since in that case the control gives no efficiently.
  • Page 62: Installer Parameters

    Section 5 - Commissioning 5.7.3.2 Combined Weather and Room Compensation The deviation of the current room temperature from the Approx. 50 % Good reference room setpoint is acquired and taken into account when controlling Approx. 20 % Unfavourable reference room the room temperature.
  • Page 63: Section 6 - Inspection And Maintenance

    Section 6 - Inspection and Maintenance ᘐ WARNING: All maintenance and servicing tasks must be carried out by a competent and sufficiently qualified engineer. Work that requires the removal of the exterior casing of the Heat Pump must only be carried out by competent persons who are familiar with the risks of R32 refrigerant.
  • Page 64: Heat Pump Service & Maintenance Procedure

    Section 6 - Inspection and Maintenance 6.2 HEAT PUMP SERVICE & MAINTENANCE PROCEDURE ᘐ WARNING: Before removing any covers or casing, make sure that the electrical power supply is isolated. ᘐ CAUTION: Any damage to paint is to be repaired using a suitable paint to prevent corrosion of the casing and compromising the assembly.
  • Page 65: Logic Air Controller Checks

    Section 6 - Inspection and Maintenance 6.2.2 Logic Air Controller Checks • Confirm correct operation of the 3-way valve. • Confirm correct operation of secondary pumps. • Access Logic Air Controller (Wall Mounted or Pre-Plumbed • Confirm the system warms correctly. version).
  • Page 66: Fault History

    Section 6 - Inspection and Maintenance 6.2.5 Fault History To use the control screen the dial can be rotated clockwise to 08:32 move selection downwards, anti-clockwise to move selection Expert upwards, and pressed to select. When options are selected, the dial can be turned to cycle through the setting options. To Select user level exit menus or return to previous screens, a selectable option Installer...
  • Page 67: Section 7 - De-Commissioning

    Section 7 - De-Commissioning 7.1 DE-COMMISSIONING ᘐ WARNING: The product contains the fluorinated Remove the refrigerant from the appliance and refrigerant R-32 which is mildly flammable. The consider the below prior to commencing: refrigerant may mix with air to form a flammable •...
  • Page 68: Section 8 - Recycle & Disposal

    The appliances must not under any circumstances, be thrown out with household waste, or at Ideal Heating strives to use renewable materials and a general waste centre. At the end of its service life, please energy resources in our design and production processes.
  • Page 69: Section 9 - Fault Finding

    Section 9 - Fault Finding 9.1 FAULT HELP 9.1.1 Fault Codes ᘐ WARNING: All maintenance and servicing tasks must be carried out by a competent and sufficiently qualified engineer. Work that requires the removal of the exterior casing of the Heat Pump must only be carried out by competent persons who are familiar with the risks of R32 refrigerant.
  • Page 70: Outside Sensor Fault

    Section 9 - Fault Finding 9.1.2 Outside Sensor Fault Is wiring from indoor unit outside sensor connections to Connect wiring securely outside sensor securely connected at both ends? Disconnect wiring to Outside Sensor. Is Outside Sensor resistance OK Replace Outside Sensor (should be 940 Ω...
  • Page 71: Flow Thermistor (Indoor) Fault

    Section 9 - Fault Finding 9.1.5 Flow Thermistor (Indoor) Fault Is wiring from Indoor Unit Flow Thermistor connections to the Indoor Flow Thermistor securely connected at Connect wiring securely both ends? Disconnect wiring to Indoor Flow Thermistor. Is Outside Flow resistance OK Replace Indoor Flow Thermistor (should be 25 Ω...
  • Page 72: Room Thermostat 1 Fault

    Section 9 - Fault Finding 9.1.8 Room Thermostat 1 Fault Replace batteries in Room Thermostat in central heating zone 1. Does fault persist? Move the Room Thermostat in central heating zone 1 nearer to the indoor unit. Does fault persist? Replace Room Thermostat &...
  • Page 73: Lpb (Cascade) Address Collision Fault

    Section 9 - Fault Finding 9.1.11 LPB (Cascade) Address Collision Fault Reconfigure heat pump 1, making sure it is NOT set to Slave. Does the fault persist? Reconfigure heat pump 2, making sure it IS set to Slave. Does the fault persist? Replace Indoor unit RVS21.
  • Page 74: Clock Time Masters Fault

    Section 9 - Fault Finding 9.1.14 2 Clock Time Masters Fault Reconfigure heat pump 2 as Slave. Does fault persist? Replace heat pump 2 Indoor Unit AVS74. Does fault persist? Replace heat pump 2 Indoor Unit RVS21. 9.1.15 Clock Without Back-up Fault Replace Indoor Unit AVS74.
  • Page 75: Anti-Legionella Temperature Fault

    Section 9 - Fault Finding 9.1.18 Anti-Legionella Temperature Fault Correct system wiring so that there is Is there 230Vac to the Indoor Unit contactor L In 230Vac to the Indoor Unit contactor L In connection? connection. Use the Relay Test function to switch the Back-up heater Check wiring from RVS21 PCB to contact on.
  • Page 76: Alarm Contact 1 Active Fault

    Section 9 - Fault Finding 9.1.21 Alarm Contact 1 Active Fault Check fault history for which fault is occurring and consult Fault Help for that fault. 9.1.22 Room Temperature Sensor Fault Replace batteries in Halo Thermostat. Does fault persist? Replace Halo Thermostat(s) and Smart Interface. Does fault persist? Replace Indoor Unit RVS21 PCB.
  • Page 77: Low Mains Voltage Fault

    Section 9 - Fault Finding 9.1.24 Low Mains Voltage Fault Ensure local generator is supplying Is a local generator in use? 230Vac. Contact Electricity Provider 9.1.25 No Cascade Master Fault Reconfigure master heat pump. Do NOT set Heating Circuits Number & Type to Slave. Does fault persist? Replace OCI 345 in Master heat pump.
  • Page 78: Back-Up Boiler No Temperature Rise Fault

    Section 9 - Fault Finding 9.1.27 Back-up Boiler no Temperature Rise Fault Check if Back-up boiler is at a fault condition. 9.1.28 Number of Heat Pump Starts Exceeded Is there a blockage in the pipework between Indoor and Remove blockage Heat Pumps? Correctly size heating and hot water Are Heating and Hot Water circuits correctly sized?
  • Page 79: No Hot Water But Central Heating Works Ok

    Section 9 - Fault Finding 9.1.30 No Hot Water but Central Heating works OK Increase hot DHW Cylinder target Is hot DHW Cylinder target temperature set too low? temperature Is there 230 V to the diverter valve? Replace diverter valve Replace Indoor Unit primary PCB 9.1.31 No Display on Indoor Unit Is wiring from Indoor Unit primary PCB to Indoor Unit...
  • Page 80: Appendix

    Appendix Installation and Maintenance...
  • Page 81: Logic Air + Two Zone Pre-Plumbed Cylinder With Integrated Buffer

    Appendix Installation and Maintenance...
  • Page 82: Logic Air + Single Zone Pre-Plumbed Cylinder

    Appendix Installation and Maintenance...
  • Page 83: Logic Air + Two Zone Pre-Plumbed Cylinder With Integrated Low Loss Header

    Appendix Installation and Maintenance...
  • Page 84: Pump Pressure Curves

    Appendix 1.1.5 Pump Pressure Curves Glycol has a higher viscosity than water. If admixtures of glycol are used, the pumping data of the circulation pump must be corrected to match the mixing ratio. 1.1.5.1 Heat Pump Remaining Pump Head (after appliance losses) 100 % pump speed 70 % pump speed Flow rate (L/min)
  • Page 85: Refrigerant Circuit

    Appendix 1.1.6 Refrigerant Circuit CONTROLER STEC Interconnection (OU/IU) Figure 53. Refrigerant Circuit Diagram Accumulator Pressure valve STEC Discharge temp. sensor HP circulation pump IPWM Pressure switch Middle heat exchanger temp sensor Compressor Flow temperature sensor Outlet heat exchanger temp. sensor Hydraulic connection 1"...
  • Page 86: Available

    Benchmark Checklist and Service Records SCAN The Benchmark for installers app is available for link to download from the App Store or Google Play Store or can be completed online Complete Benchmark Online Benchmark Commissioning & Warranty Validation Service Record It is a requirement that the heat pump is installed and commissioned to the manufacturers’...
  • Page 87 Benchmark Checklist and Service Records AIR TO WATER HEAT PUMP COMMISSIONING CHECKLIST Address: Heat Pump make and model: Heat Pump serial number: Commissioned by (PRINT NAME): Certified Operative Reg number (1): Company name: Telephone number: Company email: Company address: Commissioning date: Heating and hot water system complies with the appropriate Building Regulations? DNO notification? Building Regulations Notification Number (if applicable) (2)
  • Page 88 Benchmark Checklist and Service Records ADDITIONAL SYSTEM INFORMATON (Tick the appropriate boxes/Measure and Record) Water flow rate setting of the heat pump at commissioning (l/min): Additional heat sources connected: Gas Boiler Oil Boiler Electric Heater Solar Thermal Other: ALL INSTALLATIONS All electrical work complies with the appropriate Regulations The heat pump and associated products have been installed and commissioned in accordance with the manufacturer’s instructions The operation of the heat pump and system controls have been demonstrated to and understood by the customer...
  • Page 89 Benchmark Checklist and Service Records SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service provider Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions. Always use the manufacturer’s specified spare part when replacing controls.
  • Page 90 Benchmark Checklist and Service Records SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service provider Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions. Always use the manufacturer’s specified spare part when replacing controls.
  • Page 91 HANDOVER TO END USER It must be made sure that the following information has been explained and understood by the end user to prevent unnecessary call outs and customer dissatisfaction. Communicated? Operating Principle of the System. The Heat Pump contains a closed refrigerant circuit. When operating, refrigerants circulated around the circuit absorbing heat from the ambient air and depositing it into the system water.
  • Page 92 Notes Installation and Maintenance...
  • Page 93 Notes Installation and Maintenance...
  • Page 94 At Ideal Heating we take our environmental impact seriously, therefore when installing any Ideal Heating product please make sure to dispose of any previous appliance in an environmentally conscious manner. Households can contact their local authority to find out how.

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