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Troubleshooting
To preserve natural resources, please recycle or dispose of expired battery
Faults
pack properly.
The robot vacuum has
no sound
The App shows the
connection is
disconnected
App operation response
delays
After the robot
vacuum returns to the
self-emptying base,
the self-emptying
process fails to start
automatically
Possible Causes
· The sound is muted.
· The robot vacuum is in Do Not
Disturb Mode.
· The phone is not connected
to the network normally.
· The router is not working
properly.
· The robot vacuum is not
turned on.
· The network is removed.
· Wireless network password or
network has been changed.
· Wireless network signal is
weak.
· The network bandwidth is
The dust cup is full.
· The lid of dust cup is not
closed.
· The dust cup is not installed
correctly.
20
Actions
· Turn up the volume.
· Reconnect the phone network.
· Restart the router.
· Turn on the robot.
· Add new Appliances in the App.
· Reset the network by pressing
"
"
and holding the
button for
3 seconds
· Add the device again following
the phone's instructions.
· Restart the router to reduce the
number of access users.
· Check the phone settings.
· Increase the network bandwidth.
Empty the dust.
· Close the lid.
· Reinstall the dust cup correctly.
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