If You Need; Suggestions For Obtaining Service For Your; Prepare For The Appointment; Prepare A List - Jeep Cherokee 1996 Owner's Manual

238 IF YOU NEED CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment ...
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additiomll charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to tlw
current problem.
Prepare A List ...
Make a written list of your vehicle's problems or llw
"I
e ific work you want done. If you've h,1d an ,iccidl'nl,
or work done thc1t is not on your mc1intcn.:incc Ing, ll'I
Lill'
t'I'
i c ,1dvisor know. Don't keep secrets.
fl Reasonable With Requests ...
II
\'Oll
li-.1 ,1 n11111lwr of ilcms, ,ind you rnusl h,1vv
Ylllll'
, 1•lli1
il'
h llw •nd of th• d,1 , liscuss tlw silu,1tion with
the service c1dvisor c1nd list the .items in order of prio1 ii
At many dealers you mc1y obtain a rental vehicle .ii
minimal daily charge.
If
you need a rental, it is advi-..11
1
1
to make these arrangements when you call for ,111 111
pointment.
IF YOU NEED ASSISTANCE ..... .
hrysler Corporation and its dealers c1re vitally 1111
csted in your sc1tisfaction. We want you to be hzipp~
1 •
our products and services.
Your selling dealer is best equipped and most .:in 11111
provide prompt resolution for any warranty 1v,111
rclnted matter that you may experience. Cluyslv, d1 ,
h,1vc the facilities, factory-trained technici.:in-.,
'I''
tools, zind the latest information to assure your, 1•lih
fixed correctly and in a timely mam1er. Chrrlv, (
1
,-.,Lion hzis empowered its dealers to make w,111.1111
r 'I
,1
i r decisions that ensure you are not in coll\ 1•1111
1
Tlwr' is no need for you to wait for a decisilll1 1111
nrporation. If a
special circur
1h 1rma hon from Chrysler, v
iii e management to make
11 i why you should alv-
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Ir' manager first. Most m.
1 11rc ess.
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some reason you ares
, 111•,-.11 manager or owne1
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lo
know if you need ,
1 11111· d
alership is unable
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onlact the Chrysler C
,11111111,nication to the
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f
1111111 le the following i
11,1me and address
11•1 •phone number
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lrlJ 11,1171C