Breakdown Assistance 179; Emergency; Emergency Call System; A Stowage Compartment Cover - Mercedes-Benz eSprinter 2024 Operator's Manual

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Emergency

Removing the safety vest
Remove the safety vest from the storage com-
#
partment in the driver's door.
%
Safety vests can also be stored in the storage
compartments of the rear doors and the co-
driver door.
1
Maximum number of washes
2
Maximum wash temperature
3
Do not bleach
4
Do not iron
5
Do not tumble dry
6
Do not dry-clean
7
This is a class 2 vest
The safety vest only fulfills the legally required
standards if it is the correct size and is completely
closed.
Replace the safety vest if:
Damaged or if the reflex strips are dirty
R
The maximum permitted number of washes is
R
exceeded
The safety vest's fluorescence has faded
R
Removing the first-aid kit (soft sided)
The first-aid kit (soft sided) is located in the stow-
age compartment in the front passenger door.
Remove the first-aid kit (soft sided) from the
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stowage compartment.
Removing the warning lamp
The warning lamp is located in the stowage com-
partment in the front-passenger door.
Remove the warning lamp from the stowage
#
compartment.

Breakdown assistance 179

Emergency Call System

Information on the emergency call system
USA only: Your vehicle is equipped with the Emer-
gency Call System ("eCall"). This feature can help
save lives in the event of an accident. eCall in no
way replaces assistance provided from dialing 911.
eCall only functions in areas where mobile phone
coverage is available from the mobile phone net-
work provider. Insufficient network coverage from
the wireless service providers may result in an
emergency call not being transmitted.
eCall is a standard feature in your Mercedes-Benz
vehicle. In order to function as intended, the sys-
tem relies on the transmission of data detailed in
the "Emergency call system data transfer" section
that follows (
/
page 180). To disable eCall, a cus-
tomer must visit an authorized Mercedes-Benz
Service department to deactivate the vehicle's
communication module.
Deactivation of this module prevents the activa-
tion of any and all Mercedes me connect services.
After the deactivation of eCall, automatic emer-
gency call and manual emergency call will not be
available.
The vehicle must be switched on before an auto-
matic emergency call can be made.
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eCall is activated at the factory.
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eCall can be deactivated by an authorized
Mercedes-Benz dealer. Please note that in the
event ownership of the vehicle is transferred
to another owner in its deactivated state, eCall
will remain deactivated unless the new owner
visits an authorized Mercedes-Benz dealership
to reactivate the system.
Overview of the emergency call system
eCall can help to reduce the time between an acci-
dent and the arrival of emergency services at the
site of the accident. It helps locate an accident site
in places that are difficult to access. However,
even if a vehicle is equipped with eCall, this does
not mean the system is ON. As such, eCall does
not replace dialing 911 in the event of an accident.
An emergency call can be made automatically
(
page 180) or manually (
/
make emergency calls if you or others are in need
of rescue. Do not make an emergency call in the
event of a breakdown or a similar situation.
page 180). Only
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