Mercedes-Benz eSprinter 2024 Operator's Manual page 157

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Install these updates, or else the security of your
multimedia system cannot be ensured.
The multimedia system displays a corresponding
message when a software update is available.
If the
Automatic Online Update
software updates are downloaded automatically. If
the option is deactivated, you will be informed of
new software updates once. The software updates
are available for downloading for a limited period
of time.
Carrying out software updates:
You can start software updates via the commu-
R
nication module.
You can start software updates via a WLAN
R
hotspot.
You can start map updates from an external
R
medium.
%
Online software updates cannot be performed
via external WLAN hotspots that are encrypted
via TKIP.
%
If the WLAN hotspot requires logging in via the
browser, once the connection is successfully
established the browser will open in order to
start the update. Follow the instructions in the
browser in order to start the download.
%
To complete software updates via the commu-
nication module, the vehicle must be connec-
ted with the Internet and a Mercedes me user
account.
%
To complete software updates via WLAN, the
vehicle must be connected to an external
WLAN hotspot.
A software update consists of three steps:
Downloading or copying of the data required
R
for installation
Installation of the downloaded software update
R
Activation of the downloaded software update
R
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It may be necessary to restart the MBUX mul-
timedia system after completion of a software
update.
%
While some software updates are being down-
loaded, the multimedia system cannot be
operated and the vehicle functions may be
restricted.
%
Some software updates require a safe vehicle
status for the installation to be completed.
They can only be carried out in a safely parked
vehicle with the vehicle switched off.
For software updates requiring a safe vehicle sta-
tus: when the last installation step is reached, a
message appears on the media display after the
vehicle is switched off. Follow the step-by-step
instructions on the media display to complete the
option is active,
installation.
There are software updates that can only be instal-
led when the vehicle is safely parked, there are no
more people in the vehicle and the vehicle is
locked.
Availability of the media display
During the installation of software updates, it is
neither possible to use the vehicle nor the media
display. You may receive a display message when
an installation is in progress.
%
The display message does not appear every
time a software update is installed.
In rare cases, an error can occur during the instal-
lation. The multimedia system automatically
attempts to restore the previous version.
If restoration of the previous version is not possi-
ble, a message appears on the media display.
Failure of the media display
If the media display fails or the display message
shown above is shown continuously, several sys-
tems such as the rear view camera, Parking Assist
PARKTRONIC or climate control are no longer
available. Drive on carefully and consult a special-
ist workshop as soon as possible.
Setting up a Wi-Fi hotspot
Requirements:
The Wi-Fi function is activated on the multime-
R
dia system and the communication device to
be connected.
The communication device to be connected
R
supports at least one of the types of connec-
tion described.
The connection types shown depend on the
device to be connected. The function must be
supported by the multimedia system and by
the device to be connected. The type of con-
nection must be selected on the multimedia
system and on the device to be connected.
%
Some functions may first need to be activated
on the communication device being connec-
ted. More detailed information can be found in
the manufacturer's operating instructions.
%
The use of the vehicle data tariff by external
devices is not available in all countries.
MBUX multimedia system 155

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