Additional Information; In Case Of Difficulty - VTech t2429 Owner's Manual

In Case of Difficulty

For Customer Service, visit us on the web at www.vtechphones.com or call 1-800-
595-9511. Please retain your receipt as your proof of purchase.
If the phone doesnít work at all, check these items first:
• Make sure the AC adapter is plugged into an outlet not controlled by a wall
switch.
• Make sure the telephone line cord is plugged firmly into the base unit and the
modular jack.
• If the handset does not beep when you press PHONE, the battery might need
charging.
• Make sure the battery is installed correctly.
• If you have dial pulse (rotary) service on your phone line, make sure the dial
mode is set to dial pulse (see INSTALLATION).
• Microwave appliances may cause interference with this phone. If you experience
interference, move away from the microwave
If the above suggestions donít solve the problem, try reinitializing the handset
and base:
1 Disconnect the power to the base.
2 Remove the handset battery.
3 Wait a few minutes.
4 Connect the power to the base.
5 Insert the handset battery.
6 Put the handset in the base to reinitialize.
If the phone does not ring when you receive a call:
• Make sure the handset ringer is on.
• Make sure the telephone line cord is connected firmly to the base and the
telephone jack.
• Make sure the AC adapter is plugged firmly into an outlet not controlled by a
wall switch.
• You might be too far from the base; move closer.
• You might have too many extension phones on your telephone line to allow all
of them to ring. Try unplugging some of them.
If you hear noise or interference when using the phone:
• You may be out of range. Move closer to the base.
• Press and release CHAN/DELETE to change to another of the 30 channels
available. If noise is exceptionally loud, move closer to the base before changing
channels.
• Household appliances plugged into the same circuit as the base can sometimes
cause interference. Try moving the appliance or the base to another outlet.
• Using the handset near household appliances (microwaves, computers,
television, stereos, etc.) can sometimes cause interference. Move away from
appliances while using the handset.
• The layout of your home or office might be limiting the operating range. Try
moving the base to another location, preferably on an upper floor.
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