Transferring Calls; Handsfree Speakerphone - VTech QW20-2432 Owner's Manual

Handset and Base Operation Handset and Base Operation Handset and Base Operation
Handset and Base Operation Handset and Base Operation
Highlight the desired destination of your intercom
will display CALLING HANDSET __ , CALLING BASE CALLING HANDSET __ , CALLING BASE, or PERFORMING CALLING HANDSET __ , CALLING BASE CALLING HANDSET __ , CALLING BASE CALLING HANDSET __ , CALLING BASE
GLOBAL PAGE. GLOBAL PAGE.
GLOBAL PAGE. GLOBAL PAGE. GLOBAL PAGE.
The recipient's screen will display INTERCOM
INTERCOM FROM BASE INTERCOM FROM BASE INTERCOM FROM BASE or GLOBAL CALL FROM HANDSET_ INTERCOM FROM BASE INTERCOM FROM BASE
GLOBAL CALL FROM BASE GLOBAL CALL FROM BASE
GLOBAL CALL FROM BASE GLOBAL CALL FROM BASE. GLOBAL CALL FROM BASE
The recipient presses INTERCOM/TRANSFER
engage in conversation with the person initiating the page.
NOTE: NOTE: When you initiate a GLOBAL PAGE, the first recipient to respond NOTE:
NOTE: NOTE:
by pressing INTERCOM/TRANSFER INTERCOM/TRANSFER on the Handset or Base will be able INTERCOM/TRANSFER INTERCOM/TRANSFER INTERCOM/TRANSFER
to talk to you via the intercom
by calling one of the parties involved in the intercom. The unit beeps
whenever a party joins an ongoing call.

Transferring Calls

Transferring Calls Transferring Calls
Transferring Calls Transferring Calls
You can transfer calls on the 20-2432
to Handset, or Handset to Base.
Blind Transfer Blind Transfer Blind Transfer
Blind Transfer Blind Transfer
You can directly transfer any active call to another 20-2432
notification by doing the following steps:
• Handset or Base must be on an active call.
• Press the INTERCOM/TRANSFER INTERCOM/TRANSFER INTERCOM/TRANSFER INTERCOM/TRANSFER on the Handset or Base; scroll to the INTERCOM/TRANSFER
desired destination of your transfer. Then press OK
• When the other extension answers, the call will automatically be
connected to that extension.
• An unanswered call will be placed on hold to the originating Handset/
Base if not answered within 30 seconds and ring back in 5 minutes.
Announced Transfer: Announced Transfer: Announced Transfer:
Announced Transfer: Announced Transfer:
You can perform an announced transfer (call and advise another extension)
of an active call by doing the following steps:
• Handset or Base must be on an active call.
• Place the active call on HOLD
INTERCOM/TRANSFER INTERCOM/TRANSFER
• Press the INTERCOM/TRANSFER INTERCOM/TRANSFER INTERCOM/TRANSFER on the Handset or Base; scroll to the
desired destination of your transfer. Then press OK
• When the other extension answers the intercom call, explain they have
an active call waiting.
• Either extensions press INTERCOM/TRANSFER
to end the intercom call.
• The other extension presses the apporiate LINE
LINE LINE HANDSFREE HANDSFREE
LINE LINE key then HANDSFREE LINE HANDSFREE) on the Handset, or the apporiate LINE HANDSFREE
SPEAKERPHONE SPEAKERPHONE
key then SPEAKERPHONE SPEAKERPHONE SPEAKERPHONE (or HEADSET
call on hold.
Handsfree Speakerphone Operation Handsfree Speakerphone Operation Handsfree Speakerphone Operation Handsfree Speakerphone Operation Handsfree Speakerphone Operation
Your 20-2432 20-2432 20-2432 Handset has a built-in handsfree Speakerphone. This feature 20-2432
20-2432
allows you to stand the Handset upright on a table or desktop and have
handsfree conversations. For more information, refer to MAKING CALLS
HANDSET AND BASE OPERATION. HANDSET AND BASE OPERATION.
in HANDSET AND BASE OPERATION. HANDSET AND BASE OPERATION. HANDSET AND BASE OPERATION.
intercom intercom then press OK. intercom intercom
INTERCOM INTERCOM INTERCOM INTERCOM FROM HANDSET_
GLOBAL CALL FROM HANDSET_ GLOBAL CALL FROM HANDSET_ GLOBAL CALL FROM HANDSET_, or or or or or GLOBAL CALL FROM HANDSET_
INTERCOM/TRANSFER INTERCOM/TRANSFER INTERCOM/TRANSFER on the Handset or Base to INTERCOM/TRANSFER
.
Others can join the ongoing intercom call
20-2432 system from the Base to Handset, Handset 20-2432 20-2432 20-2432
HOLD HOLD HOLD. HOLD
INTERCOM/TRANSFER INTERCOM/TRANSFER on the Handset or Base INTERCOM/TRANSFER INTERCOM/TRANSFER
HEADSET HEADSET
HEADSET HEADSET) on the Base to pick up the
32
OK. OK. Your screen OK. OK.
PERFORMING PERFORMING PERFORMING PERFORMING
FROM HANDSET_ FROM HANDSET_ FROM HANDSET_, FROM HANDSET_
20-2432 20-2432 20-2432 extension without
20-2432
OK. OK OK
OK
OK OK
OK. OK
LINE key (or the apporiate LINE LINE
LINE
LINE LINE
LINE LINE
MAKING CALLS MAKING CALLS
MAKING CALLS MAKING CALLS