NEED HELP? This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech.
Parts checklist (i6727/6727-01) Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Batteries (2) 2. Battery compartment covers (2) 3.
• For optimal performance, we recommend that you charge the handset for 16 hours. You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours. www.vtechphones.com •...
For hands-free telephone conversations, use any industry • To purchase a headset, visit us standard 2.5mm headset (purchased separately). For best on the web at results, use a VTech 2.5mm headset. www.vtechphones. com or call VTech Customer Service at 1 (800) 595- 9511.
Installation About caller ID The caller ID with call waiting feature in this telephone let you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company.
If you subscribe to DSL service If there is interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall • Most DSL providers jack.
• Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and wall mounting bracket. Slide the telephone base down on the mounting studs until it locks into place.
Telephone settings Handset layout 1. Earpiece 2. CID (caller ID) 3. Headset jack (2.5mm) /FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated. 5. Dial pad keys (0-9, * , #) a.
Telephone settings Ringer volume Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu. • Ringer will be off...
CLR VOICE MAIL, and to reach DIAL TYPE then press to choose between TONE or www.vtechphones.com KEY TONE • When the telephone is in pulse dial mode, it is possible to switch to LANGUAGE temporary tone ENGLISH...
• To answer a call, press hours, minutes pad keys (0-9, #, *). and seconds). • To end a call, press OFF/CLEAR, or put the handset in the telephone • While entering a number to dial, base or charger. press MUTE/...
• Press the VOL comfortable level. Ringer mute This feature allows you to mute the ringer temporarily when the telephone is ringing. • Press OFF/CLEAR or MUTE/REMOVE on the handset to temporarily silence the ringer. The next call will ring normally.
/FLASH, or Transfer an external call OFF/CLEAR. This telephone allows you to transfer an external call from one handset to • If a call remains any other handset. on hold for about • During a call, press INT to put the call on hold at the originating handset.
Find handset This feature allows the telephone base to page all the handsets. • Press FIND HANDSET on telephone base, all the handset(s) will ring and the screens display PAGING. • To stop paging, press FIND HANDSET again on the telephone base, /FLASH or any dialpad keys (0-9, #, *) on the handset.
Advanced operation Directory The directory on the handset can store up to 50 entries, each entry consists • Since the up to 32 digits and 16 characters. directory is • The directory can be accessed while in idle mode by pressing shared by all the center NavKey handsets, only...
Advanced operation Directory Chart of characters Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: Number Characters by number of key presses space •...
/FLASH or /SPEAKER to dial the entry. to enter the directory, or press the center NavKey to choose REVIEW when in the to scroll to the desired entry, www.vtechphones.com >REVIEW STORE to choose VTECH 18005959511 to choose EDIT NUMBER 595-9511_...
Advanced operation Directory Press MUTE/REMOVE to backspace, or press and hold REDIAL/ • PAUSE for at least three seconds to insert a pause. Press the center NavKey • The screen displays EDIT NAME. Use the dial pad (see the Chart of characters on page 17) to enter the name.
If the telephone number of caller ID matches the exact available for every incoming telephone number in the directory, the name of the entry will be shown, call. In addition, otherwise, the name will be shown as delivered by the telephone company.
Advanced operation Caller ID Dial a call log entry • When in the call log, use the up or down NavKey the desired entry. If necessary, press # repeatedly until you see the correct dialing option. • • Press /FLASH or/SPEAKER to dial the entry. Save an entry to the directory •...
, you’ll hear a confirmation tone. Means: The other party is blocking the name information. The other party is blocking the telephone number information. The other party is blocking the name and number information. This caller’s name is unavailable. This caller’s number is unavailable.
Advanced operation Redial list The telephone stores the five most recently dialed numbers in the redial list. You can review, redial, or save numbers into the directory. • When there are already five entries in the redial list, the oldest entry is deleted to make room for the newest entry.
The telephone number you have entered is already stored in the directory. Calling another handset. The cordless handset is searching for the telephone base. There is no directory entry. The handset is on an intercom call. There is an incoming call.
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The battery needs to be replaced. -OR - An incorrect battery has been installed by mistake. Use only the supplied VTech battery or equivalent. There are un-reviewed calls in your call log. XX MISSED CALLS MUTE has been turned off and the person on the other end can MICROPHONE ON hear you.
• On when the handset is in use. • Flashes when you have a new voicemail message (subscription to voicemail with your local telephone provider is required). • On when the handset is in the telephone base. • Microphone is muted. • Ringer off.
*Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • The telephone beeps twice when taken off the telephone base. • Battery indicator on the handset display is flashing. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: 1.
If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; In Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377.
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Remove the battery from the handset. Then re-install the battery and let it charge for 16 does not accept charge. hours. If the cordless handset is in the charger or in the telephone base but the CHARGE light is not • on, refer to The CHARGE light is off in this section.
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• Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company. The telephone does not •...
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• Makes sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area. Refer to the Dial type section of this user’s manual (page 11) to set the dial mode.
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Contact the local telephone company (charges may apply). • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.
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To register a handset (register one handset at a time): Place the handset in the telephone base or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up the handset and place it in the telephone base or charger again.
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ID service. • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. The system does not •...
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• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. • Other electronic products can cause interference to your cordless telephone. Try installing...
Do not place this product on an unstable table, shelf, stand or other unstable surfaces. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug.
Not possible will be displayed if access is tried. If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press TALK/FLASH. Move closer to the telephone base, then press TALK/FLASH to answer the call.
Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before inter- rupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 158.7mm X 52.7mm X 41.3mm Telephone base: 128.7mm X 122.6mm X 77.5mm Weight Handset: 145.0 grams (including battery) Telephone base: 423.8 grams Power requirements Handset: 3 cells AAA 3.6V 600mAh NiMH battery...
Index About caller ID 5 About cordless telephones 37 Advanced operation 16-23 Answer an incoming call during an intercom call 15 Base layout 9 Basic operation 12-15 Battery 27 Belt clip 4 Caller ID 5, 19-22 Call waiting 13 Chart of characters 17 Clear voice mail 11 Conference call 14 Delete a directory entry 19...
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Speakerphone 12 Switch between external and intercom call 15 Table of contents ii, iii Technical specifications 41 The RBRC® Seal 40 Telephone base installation 2 Telephone base layout 9 Telephone settings 8-11 Transfer an external call 14 Troubleshooting 28-34 Voicemail 15...
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