User Information; How The Dispenser Works; Cleaning And Sanitizing - Follett 25CI425A Installation, Operation And Service Manual

User information

How the dispenser works

Follett's 25/50CI series automatic-load ice and water dispensers are equipped with Follett's 425 lb (181kg)/day
ice machine. In the continuous icemaking process, water freezes to the inside wall of the evaporator. A rotating
stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an
outlet port. The ice is then pushed through a tube to the storage hopper. When the hopper is full, a bin thermostat
opens and shuts the ice machine off. When the dispense mechanism is activated, a dispense motor is turned on,
causing the wheel to turn. This moves ice to the dispense chute where it drops by gravity into the container held
below the chute.
How SensorSAFE infrared dispensing works
Follett's SensorSAFE infrared dispensing maximizes sanitation and minimizes the possibility of cross-contamination
by eliminating physical contact between the cup or container and dispenser. Sensors in the panel use reflected
infrared light to detect the presence of the container and send a signal to a control board which then activates the
appropriate components for ice or water dispensing.
The SensorSAFE infrared dispensing package includes a cleaning switch under the left side of the front cover
which temporarily shuts off dispensing to allow cleaning of the panel and lenses. If the switch is not turned back on
after cleaning, the dispenser automatically resets after two minutes for normal operation.
SensorSAFE infrared dispensing also includes a time limit safety feature which automatically stops ice dispensing
after one minute of continuous dispensing. Dispensing can be resumed by moving the container away from the
dispenser and returning it to the activation zone.

Cleaning and sanitizing

Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for
use with potable water sources. The presence, or suspected presence, of infectious agents may call for additional
measures, including the replacement of components and more comprehensive disinfection measures. Follett
recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent
subject matter experts to assure complete remediation.
Periodic cleaning of Follett's ice and water dispenser and ice machine system is required to ensure peak
performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be
performed at least as frequently as recommended and more often if environmental conditions dictate.
Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett
offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580
when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the
pressurized water lines immediately before cleaning the ice machine/dispenser.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the ice machine system
should be performed by your facility's trained maintenance staff or a Follett authorized service agent. Regardless
of who performs the cleaning, it is the operator's responsibility to see that this cleaning is performed according to
the schedule below. Service problems resulting from lack of preventive maintenance will not be covered under the
Follett warranty.
Recommended cleaning intervals*
Symphony Plus
Drain Line
Drain Pan/Drip Pan
Exterior, Water Station Tube
Condenser
Dispenser and Components
Ice Machine
Transport Tube
Ice Storage Area/Bin
Pressurized Water Sanitizing
* Ice machine and dispenser must be cleaned prior to start-up.
Frequency
weekly
weekly
as needed
monthly (air-cooled only)
semi-annually
semi-annually
semi-annually
semi-annually
semi-annually
25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 11