Avision AM40 Series User Manual
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Multi-Function Printer
User's Manual
Regulatory model: AM40A Plus,
AM4032in Plus,AM4032iw Plus,AM4032ix Plus,
AM43A Plus,AM4332in Plus,AM4332iw Plus,AM4332ix Plus,
AM40 Series,AM43 Series
Avision Inc.

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Summary of Contents for Avision AM40 Series

  • Page 1 Multi-Function Printer User’s Manual Regulatory model: AM40A Plus, AM4032in Plus,AM4032iw Plus,AM4032ix Plus, AM43A Plus,AM4332in Plus,AM4332iw Plus,AM4332ix Plus, AM40 Series,AM43 Series Avision Inc.
  • Page 2 Warranty The information contained in this document is subject to change without notice. Avision makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of fitness for a particular purpose. Avision shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Federal Communications Commission (Fcc) Compliance Information Statement

    Disposal of Waste Equipment by Users in Private Union This symbol on the product or on its packaging indicates that the product can not be disposed of with your other household waste. Instead it should be sent to appropriate facilities for recovery and recycling in an effort to protect human health and the environment. Fore more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
  • Page 4: Safety Information

    European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: Low Voltage Directive 2014/35/EC  EMC Directive 2014/30/EC  Restriction of the use of certain hazardous substances (RoHS) Directive 2011/65/EU  RED (Radio Equipment Directive) (2014/53/EC) ...
  • Page 5 The following symbols indicate that the related section includes information on prohibited actions. Specifics of the prohibited action are indicated inside the symbol. [Warning of prohibited action] [Disassembly prohibited] The following symbols indicate that the related section includes information on actions which must be performed.
  • Page 6 Caution Place the device in an independent, well-ventilated area. Place the device in a place with good environmental conditions. Operating the machine beyond the recommended temperature and humidity may cause an electrical fire. Do not place heavy objects on the unit. It may cause unbalance and the device may fall down.
  • Page 7 Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a LSU printhead, the LSU beam source could cause blindness. If this product has been dropped or its cover damaged, immediately turn OFF the power switch, unplug the power cord from the power outlet, and then call your authorized service representative.
  • Page 8 About the Consumables Warning Do not unpack the consumables and store the machine’s consumables in any of these locations: Outdoors  Near excessive dirt or dust, water, or heat sources  In locations subject to shocks, vibrations, high temperature or humidity, ...
  • Page 9: Safety Instruction

    Keep the supplied USB cable, etc., in a location that is out of reach of children to avoid the risk of injury. Please put the packaging materials such as the supplied plastic bags in a place that children cannot obtain or discard them to avoid the risk of suffocation. Caution If you are not using the device for a long time, remove the USB cable from the connector.
  • Page 10 Avision intelligent copier is able to crop your paper size, select the text side, straighten your image,...
  • Page 11 Automatically Detect the Text Side With an advanced processor developed by Avision, the front side and rear side of document can be scanned simultaneously and the text side will be automatically detected and copied and deleting the blank side. Automatically Selecting the Paper Tray The preset tray is auto which means the product will automatically select the tray which contains the paper size most fit to the original document.
  • Page 12 Easy Customization This product makes user customization fast and easy by simply installing a third-party app (short for application) to be run on the product. The new plug-in app allows users to complete the scan tasks according to its own workflow. For more detailed operation, please contact the manufacturer first.
  • Page 13: The External View

    The External View The Front View 6 8 B 1. Auto Document Feeder 6. Manual Tray 2. Paper Guide 7. Handle of Front Tray 3. Control Panel 8. USB Port (USB Flash Drive, FAT16/FAT32) 4. Paper Stopper 9. Document Cover 5.
  • Page 14: The Rear View

    The Rear View 6 9 B 1. Handle of the Side Cover 5. USB Port (Type B, to a computer) 2. USB Port (Type A) 6. Rear Cover 3. Network Port 7. Handle of the Rear Cover 4. Power Receptacle...
  • Page 15: Package Contents

    Package Contents CD-ROM (Including Driver, and User’s Manual) Main Unit Power Cord USB Cable...
  • Page 16: Control Panel

    Control Panel Power Cancel Start LCD screen LCD screen Used to display information and provide access to the product’s functions. Power Press to turn on the machine. Long press to turn off the machine. Stop/Cancel Press to pause a current job. Start Press to start an operation.
  • Page 17: Installing Your Machine

    2. Installing Your Machine Precautions Do not install the equipment near heating or air conditioning units.  Do not install the equipment in a humid or dusty place.  Place the equipment in a separate area with good ventilation.  The equipment is equipped with both the power-saving and standby modes.
  • Page 18 Removing the Protective Tapes Open the Auto Document Feeder and remove the tapes...
  • Page 19: Removing The Packing Materials

    Removing the Packing Materials Pull the Paper Tray and remove the packing material. Open the front cover and remove the packing material. Open the document cover and remove the packing material.
  • Page 20 Removing the Spacers Open the rear cover by pulling Pull down two ends of the paper the handle of the rear cover. path. Remove the spacers on both sides Pull down the green release as illustrated. arms as indicated.
  • Page 21: Installing The Toner Cartridge

    Installing the Toner Cartridge 1 7 B Please follow these steps to install the toner cartridge: Warning! Be careful not to inhale toner.  If toner gets on your clothing or other fabric, wipe off the toner  with a dry cloth. Wash the items in cold water and air dry. Open the front cover by pulling the handles on both sides as shown.
  • Page 22 Remove all the tapes, protective sheets on the drum and toner cartridge assembly.  DO NOT touch the surface of the drum. Warning! To avoid print quality problems, DO NOT touch the toner rollers.  To prevent the toner cartridge from damage, do not expose it ...
  • Page 23 Push the latch in the middle of the toner cartridge forward in the direction of the arrow to separate the toner cartridge from the drum. Pull out the protective seal of the toner cartridge until it is completely removed. Tilt the new toner cartridge up and down and then right and left 10 times to distribute the toner evenly inside the toner cartridge.
  • Page 24 Press down the toner cartridge to fix it into place. Close the front cover.
  • Page 25: Installing The Paper Stopper

    Installing the Paper Stopper Raise the Paper Stopper and then its support to collect your paper. Paper Stopper Paper Stopper...
  • Page 26 Loading Paper to the Main Input Tray To insert paper to the main input tray, Fan your paper first to ensure that the pages do not stick together. Align the edges of the documents by tapping the bottom of the stack against the table top.
  • Page 27   Lift the center of the width guide tab ( ), and move the width guide ( ) to the correct position for the paper size being loaded.     Lift the center of the length guide ( ), and slide the guide ( ) to the correct position for the paper size being loaded.
  • Page 28   To move the tray back to the original A4 length, press down the length  adjustment latch , and at the same time slide the manual tray to the  right (   Load the paper stack with the Printing Side FACE DOWN as illustrated.
  • Page 29 Insert the tray to the printer. Note: To avoid the chance of miss-fed, make sure the length guide tab and length slider are installed in their proper positions. Make sure the end of your paper slightly touch the length guide as indicated in below.
  • Page 30 Paper sizes and weights used for Main Input Tray Paper capacity 550 pages(70g/m² plain paper) Paper size A4 (210 x 297 mm) A6 (105 x 148 mm) A5 (148 x 210 mm) B6 (125 x 176 mm) B5 (176 x 250 mm) Letter (216 x 279 mm) Legal (216 x 356 mm) Legal 13 (216 x 330 mm)
  • Page 31 Loading Paper to the Manual Tray When you need to print different size paper, you can use the manual tray. Open the manual tray by grasping the handle and pull it down. Manual Tray Pull out the manual tray extension to meet your paper size.
  • Page 32 Fan your paper first to ensure that the pages do not stick together. Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat. Load the paper stack with the Printing Side FACE UP as illustrated.
  • Page 33 Slide the paper guides so that they slightly touch the paper stack. Paper sizes and weights used for Manual Tray Paper capacity 10 pages(70g/m² plain paper) A4 (210 x 297 mm) Paper size A5 (149 x 210 mm) A6 (105 x 149 mm) B5 (JIS) (182 x 257 mm) B6 (JIS) (125 x 176 mm) Letter (216 x 279 mm)
  • Page 34: Connecting To Power

    Connecting to Power Connect the small end of the power cable to the power jack of your product. Connect the other end to an appropriate power outlet. Turning on the Machine To turn on the product, press the Power button on the control panel, the LED light will turn solidly on.
  • Page 35: Connecting To A Wired Network

    Connecting to a Wired Network Connect one end of your network cable to an available port of your Ethernet Hub Connect the other end to the LAN port at the back of the product as shown.
  • Page 36: Checking The Product's Default Ip Address

    Checking the Product’s Default IP Address If the product has been connected to a network through a Ethernet cable, after turning on, an IP address will be automatically given by default through the DHCP server. Follow these steps to check the product’s IP address: To check the product’s IP address, Turn on the product by pressing the Power button.
  • Page 37: Specifying The Product's Date And Time

    Specifying the Product’s Date and Time To set the product’s date and time, Tap the [More Setting] button on main screen and then choose Show Machine Status>Tools>Device Settings>Date and Time in successtion. Choose current date and time on the [Date] and [Time] page. For example, enter [2015-11-21] (yyyy-mm-dd, year-month-date) as current date.
  • Page 38: Specifying The Product's Smtp Server

    Specifying the Product’s SMTP Server To use the scan-to-email feature, you must specify the product’s SMTP server. To specify the SMTP server, Tap the [More Setting] button on main screen and then choose Show Machine Status>Tools>Network Settings>SMTP in successtion. Enter your IP address for the SMTP server and the authentication information if required.
  • Page 39 Click [Save] to save the setting and exit the page. Note: 1. Please check the SMTP server information with your Network Administrator. 2. The login name is case-sensitive and is up to 32 digits or characters. 3. The password is case-sensitive and is up to 16 characters.
  • Page 40 Specifying the Product’s Filing Server The product allows you to scan and save the scanned image to a specified destination including FTP and SMB server on the network, or a USB flash drive. Before sending the image files to FTP or SMB server on the network, you need to first setup the FTP or SMB destination through the embedded web page.
  • Page 41 Enter the port number of the server here if your port Port number is different with the default setting. Default: FTP :21, SMB:139, FTPS: 990 Login Name Enter the authorized login name to the server. Password Enter your password to the server. Retype Reenter your password.
  • Page 42: Creating Your Address Book

    Creating Your Address Book The product allows you to scan and save the scanned image to your recipients via e-mail or fax. Yet before sending the image files to e-mail or fax, you need to first setup address book through the embedded web page. Please follow these steps to create your address book.
  • Page 43: Installing The Driver

    Installing the Driver System Requirement Windows 7, Windows 8, Windows 10, Windows 11 For USB Interface Users Please follow these steps to install the scanner, and printer drivers if this machine is connected to your computer via a USB cable. Important! DO NOT connect the USB cable before installing the scanner, printer drivers.
  • Page 44 When 「Found New Hardware」screen appears, click Next and follow the on-screen instruction to complete the installation. When the following dialog box appears, click [Yes] if you wish to create a desktop shortcut for the scanning software Capture Tool. When the Finish dialog box appears, click Finish to complete. If you have successfully installed the printer’s driver, you will find a printer, 「AM40XX MFP」, has been added in the 「Printers and Faxes」option from the Control Panel.
  • Page 45: For Network Interface Users

    For Network Interface Users Please follow these steps to install the scanner, printer drivers if this machine is connected to your computer via a network. Insert the supplied CD into your CD-ROM drive. The installation menu wil be displayed. To install the scanner driver and printer driver: Click 「Install Scanner Driver and Printer Driver」and follow the on-screen instructions to complete the installation of the program.
  • Page 46: Uninstalling The Scanner Driver And Printer Driver

    Host Name Enter the product’s host name to be connected in the blank box of the Host Name option. IP Address Enter the product’s IP address to be connected in the blank box of the IP Address option. Auto Search Searches the product’s printers automatically, and all the product’s host names found in the network will be displayed in the box of the Automatic Search.
  • Page 47: Setting Up And Managing Destinations

    3. Setting up and Managing Destinations This section provides procedure for the administrator to setup and manage your destinations including e-mail addresses or network folders to distribute the scanned document on the network. Setting up Your Address Book This section provides procedure for the administrator on how to setup Address Book.
  • Page 48: Modifying A Current Member

    4. Choose [Add New] and enter the name, and e-mail address for an individual recipient. 5. After completing entering the settings, click 「Apply」 to finish. The new recipient will be displayed in the e-mail list. This means you have successfully created an address book.
  • Page 49: Adding A New Group

    Adding a New Group To send multiple recipients simultaneously at one time, you can create groups to speed up the process. Up to 5 members can be included in one group and a total of 10 groups can be created. Follow these steps to create a new group, Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
  • Page 50: Deleting A Current Group

    Deleting a Current Group To delete a current e-mail group, Repeat Step 1 to Step 4 from the previous section, Adding a New Member. The [Address Book] page appears. Click [Group] and choose the group you want to delete from the list and then choose [Delete] to erase the group.
  • Page 51: Exporting Current Address Book

    Exporting Current Address Book The product allows you to export current address book of this device to another device in a .csv file format. To export current address book, Repeat Step 1 to Step 4 from the previous section, Adding a New Member. The [Address Book] page appears.
  • Page 52: Setting Up Your File Destinations

    Setting up Your File Destinations The section provides procedure on how to setup your file destinations to send your scanned document to a specified network folder. Adding a New File Destination To create a new file destination, follow these steps: On the product’s web page, choose [Properties] >[FTP/SMB Setup] and then [Add New] to prompt the [New File Destination] page.
  • Page 53: Modifying A Current File Destination

    Modifying a Current File Destination To modify a current file destination, Repeat Step 1 to Step 2 from the previous section, Adding a New File Destination. The [New File Destination] page appears. Choose the destination you want to modify from the list and then choose [Modify] to prompt the [Modify File Destination] page.
  • Page 54: Operation

    4. Operation Loading Paper The product can scan and send document(s) either in the ADF (Automatic Document Feeder) or on the glass. If you need to send multiple pages, please load your papers in the ADF. The ADF can hold up to 75 pages (70 g/m , 20 lbs) at one time.
  • Page 55: Placing Document(S) In The Adf

    Placing Document(s) in the ADF Fanning Your Document Note: To avoid occasional multi-feeds or paper jams, please fan your documents and align the top edges before feeding them into the scanner. Make sure your document is free of staples, paper clips and is not torn out. If you have multiple pages, fan your document(s) to avoid occasional paper jam.
  • Page 56 Align the edge of documemt against the Paper Guides and make sure the First Page feeds in first. Note: It is all right if the document is loaded to the feeder with a slight angle as shown in below. The product is designed with the auto crop and deskew function, therefore, the image can be automatically cropped and straightened.
  • Page 57: Placing Document(S) On The Glass

    Placing Document(s) on the Glass Open the document(s) cover to reveal the glass. Place your document with the text FACE DOWN on the glass and align the document in the upper-left corner. Document Cover Face Down Upper-Left Corner Close the document cover.
  • Page 58: Paper Orientation

    Paper Orientation Place your A4 or LTR paper vertically on the glass with the text facing down and align it with the A4 or LTR marks. Glass...
  • Page 59 Copy Using Auto Document Feeder Copying 1-Sided Document Make sure the [Copy] is displayed on the screen. If not, tap [Copy] on the home screen. Load document into the feeder. No need to worry about facing down or facing up since the Intelligent Copy System will automatically make a correct and perfect copy.
  • Page 60 Copying 2-Sided Document Make sure the [Copy] (Intelligent Copy) is displayed on the screen. If not, tap [Copy] on the home screen. Load a stack of multi-page document to the feeder. The product will first automatically scan first page and the following preview screen will be displayed.
  • Page 61: Basic Copy Settings

    Flatbed Copy Make your document with text FACE DOWN on the document glass. Make sure the [Copy] (Intelligent Copy) is displayed on the screen. If not, tap [Copy] on the home screen. Confirm or change Copy options as desired such as Scaling, Density. ress to complete.
  • Page 62: Common Settings

    More Copy Settings Click [More] to access more copy settings. Common Settings: Choice: Auto Select, Tray 1, Manual. Paper Supply Auto Select automatically helps a user find the input tray that best meets the scanning paper size. Document Chooses your copy mode. Choice: Text/Mixed Text: Select to sharpen your text.
  • Page 63 Using the [Bind] Feature Important: The 「Bind」feature is only available for flatbed copy. When the [Bind] feature is turned on, copy for the 1 sheet of document will be completed first. Then the following screen will be prompted indicating that the next sheet or stack of document is ready to be placed.
  • Page 64 Merge Settings 2-in-1 Combine 2 pages of your document and copy them onto a single sheet of paper. 4-in-1 Combine 2 pages of your document and copy them onto a single sheet of paper. Do not combine your pages. * The default setting to be displayed in italic bold style...
  • Page 65 Collate Settings Collated: Choose your copies to be placed in “Sort” (e.g. pages 1,2,3/1,2,3/1,2,3) order. Uncollated: Choose your copies to be placed in “Stack” (e.g. pages 1,1,1/2,2,2/3,3,3) order. * : Factory Default settings is displayed in italic bold style...
  • Page 66: Id Card Copy

    ID Card Copy The product is designed with the auto crop and deskew feature which allow you to easily place your document on the glass platen without the need to carefully align your document to the starting point. Even though the document is placed with a slight angle as illustrated in below, the front side and rear side of your ID card can be copied perfectly on a single sheet of paper.
  • Page 67 Tap 「Yes」 on the touch panel to continue scanning the other side of your card or tap「Cancel」to leave the screen. The result is illustrated in below: Important! The ID Card Copy feature does not support loading your cards from the auto document feeder.
  • Page 68 「ID Card Copy」 Settings Common Paper Supply: Choose your paper supply. Choice: Auto Select, Tray 1, Manual Tray. Auto Select automatically helps a user find the input tray that best meets the desired paper size. Document Type Chooses your copy mode. Choice: Text/Mixed Text: Select to sharpen your text.
  • Page 69 Area A: 12.5 x 12.5 cm Up/Down Copy the front and rear side of your ID card on the upper and bottom half of one side of a sheet. Two scans are required to complete the task. The first scan of one side of card will be copied on the upper half while the second scan of the other side of card will be copied on the bottom half of one side of your sheet.
  • Page 70 E-Mail The 「E-Mail」 function allows you to scan your documents and send the scanned image to your recipients via e-mail. The Operation Steps: Place your multi-page document Face Up and Top First in the auto document feeder or single-page Face Down on the document glass. Tap the「E-Mail」button on main page to prompt the「E-Mail」...
  • Page 71 Tap 「More」 / 「 Advanced」 to confirm or change E-mail options as desired such as Resolution, Output Color, Original, 1/2-Sided Scan, File Format. Also touch other tabs for more options. Resolution: Choose the resolution of the scanned image. Choice: 150/200/300/600 dpi Color Mode: Choose your desired color mode.
  • Page 72 Select one recipient from the Address Book Address Book Tap the button to select one recipient from the address book. Tap the button and the following screen will be prompted. Choose one address from the left box and  then tap the Right Arrow key to include the address to the list of your recipients.
  • Page 73 Common Settings: Tap「Common」 to set more settings for the scanned image that will be attached to the e-mail. File Format Choice: Multi-Page PDF、 One-page PDF、 JPG、 BMP、 TIFF、 M-TIFF Document Size Choose your scan size. Choice: A4, A5, B5, Letter Resolution Choose the resolution of the scanned image.
  • Page 74: Advanced Settings

    Advanced Settings: Tap 「Advanced」 to set more settings for the scanned image that will be attached to the e-mail. Choose if you wish to automatically remove blank pages Blank Page of your document. Removal Choice: Off/On Auto Choose if you wish to enable the function of automatically Orientation detecting the orientation of the original document.
  • Page 75 Scan The scan function allows you to first scan your documents and then send the scanned image to a specified destinations such as Scan to USB (an inserted USB flash drive) or Scan to FTP. The Operational Steps: Place your multi-page document Face Up and Top First in the auto document feeder or single-page Face Down on the document glass.
  • Page 76: Destination Settings

    Document Choose your scan size. Choice: A4, A5, Letter, B5 Size: 1/2-Sided: Choose if you wish to scan one side or both the front and rear side of your document. Choice: 1-Sided、2-Sided Density: Lighten or darken your original. Levels: 1~7 (default: 2) File Format: Choose your desired file format for the scanned image.
  • Page 77 File Name Prefix Tap the「File Name Prefix」field to enter your desired prefix. Naming Method:Prefix_#n. For example, 「Marketing_00003.pdf」indicates Marketing(prefix) 00003 (serial number). Common Settings: File Format Choose your desired file format. Choice: M-PDF (Multi-Page PDF)、 PDF (One-Page PDF)、 JPG、 BMP、 TIFF、 M-TIFF。...
  • Page 78 Advanced Settings: Tap「Advanced」 to set more settings. Choose if you wish to automatically remove blank pages Blank Page of your document. Removal Choice: Off/On Auto Choose if you wish to enable the function of automatically Orientation detecting the orientation of the original document. Choice: Off/On Default settings to be shown in italic bold style...
  • Page 79: Advanced Copy

    Advanced Copy The Operating Steps: Place your multi-page document Face Up, Top First in the auto document feeder or place your single-page document Face Down on the document glass. Slide the function buttons and then tap the 「Advanced Copy」 button, the following 「Copy」screen will be displayed.
  • Page 80 Copy Settings Description Common Settings Choice: Auto Select, Tray 1, Manual. Paper Supply Auto Select automatically helps a user find the input tray that best meets the desired paper size. Copy Scaling Choose if you wish to reduce or enlarge your original. Range: 25~400%;...
  • Page 81: Image Settings

    Image Settings Auto Contrast Choose if you wish to apply the product’s default optimal contrast. Choice: On/Off Toner Save Choose if you wish to copy in toner save mode. Choice: On/Off Descreen Remove the patterns on the printed material such as magazine.
  • Page 82 Collated Settings Collated: Choose your copies to be placed in “Sort” (e.g. pages 1,2,3/1,2,3/1,2,3) order. Uncollated: Choose your copies to be placed in “Stack” (e.g. pages 1,1,1/2,2,2/3,3,3) order. * : Factory Default settings is displayed in italic bold style...
  • Page 83: Output Format

    Output Format 1-Sided>1-Sided: Copy single-sided originals onto one side of one sheet. 1-Sided>2-Sided: Copy single-sided original onto two sides of one sheet. 1-Sided>2-Sided Copy single-sided original onto two sides of one (Rotate Side 2): sheet with back page upside down. 2-Sided>1 Sided: Copy double-sided original onto one side of one sheet.
  • Page 84: Usb Print

    USB Print The scan function allows you to print the JPG or PDF files stored in your removable flash drive. Note: The disk format for the USB flash drive supports only FAT16, and FAT32. The Operational Steps: Insert your removable USB flash drive to the USB port on the right side of the control panel.
  • Page 85 5. Customizing the Product’s Configurations This chapter is specifically targeted to the persons who are responsible for the administration of the product. It is recommended that the administrator read this chapter before installing the machine. The product’s configurations can be customized via the touch screen and the control panel.
  • Page 86 Customizing the Product’s Configurations by the Touch Screen Click [More Settings] and then choose [Show Machine Status]. This will prompt the following [Machine Status] page which contains 5 tabs. These 5 tabs displaying at the top are: Machine Information, Faults, Supplies, Billing Information, and Tools.
  • Page 87: Machine Information

    Machine Information General Information: Display the product’s basic information. Item Description Host Name Displays the product’s host name. IP Address Displays the product’s IP address. MAC Address Displays the product’s MAC address. System Version Displays the product’s system version. Engine Version Displays the product’s engine version.
  • Page 88: Billing Information

    Faults: Display the current error items or warning message list. Supplies Supplies: Display the current states of supplies. Item Description Toner usage remain Displays the current remaining toner capacity in percentage. Drum usage remain Displays the current remaining drum unit capacity in percentage.
  • Page 89 Tools Device Settings: Display the basic settings on the product. Device Settings Item Description Language Changes the language on the touch screen. Supported languages: English, 中繁, 中簡, Русский (Option varies according to your model.) Date /Time Sets up the current date and time on the product. The time format is 24-hour system.
  • Page 90 V-Mag Adjustment Choose to adjust the vertical magnification rate of the PRINTER. Choice: -0.4%/-0.2%/*0%/+0.2%/+0.4 % Clear Memory Press to clear the printer’s memory. Clean Printer Press to clean the printer’s paper path. System Timeout When the touch screen has not been operated for a period of time, the system will automatically reset all settings in the touch screen back to the preset values and return to the main screen.
  • Page 91 Default Settings: presets the default settings for each function. Default Settings Item Description Copy Default Settings Presets the default settings for Copy. ID Card Copy Default Presets default settings for ID Card Copy. Settings Scan Default Settings Presets the default settings for Scan. E-mail Default Settings Presets default settings for E-mail.
  • Page 92 Password: Enter a password for the product’s SMTP server. Mail Server: Input an IP address or host name for the product’s mail server. Port: Input a port number for the product’s mail server. Authentication Method: Sets an authentication method (SMTP) for the product’s mail server.
  • Page 93 Customizing the Product’s Configurations by the Webpage Specify the network parameters by referring to the previous section, Specifying the Product’s IP address and other Network Settings. The product is designed with an embedded web page to allow the system administrator to remotely manage the product. Simply type the IP address of the product in the URL field of your browser and then press Enter.
  • Page 94 Summary of the Webpage The embedded web page contains the following five tabs, the Status tab, the Job tab, the Scan tab, the Print tab, and the Properties tab. Each of the tabs will be described in this section. Items to be Customized Status Displays the status and basic information of the product.
  • Page 95: System Settings

    System Settings *Factory Default Item Description Option Language The language displayed on * English, 中繁, 中簡, Русский the LCD screen (Option varies according to your model.) NTP Server Specify your NTP server. Time Zone Specify local time zone. Date/Time Sets up the current date and time on the product.
  • Page 96 Choose to reset count for Reset Count ADF Pad/ADF Roller/Tray 1 roller or pad after Pad/Manual Tray Pad replacement. Click [immediate] to reset count. Choose to adjust the V-Mag -0.4%/-0.2%/*0% vertical magnification rate Adjustmnet +0.2%/+0.4 % of the printer. Clear Memory Press to clear the memory.
  • Page 97 Properties The Properties tab contains the following options: FTP/SMB Setup, MFP’s storage, Address Book, Network, and FW Update. FTP/SMB Setup: Used to display all destinations or create a new FTP or SMB destination to store the scanned images. Item Description Add New Click to add a new destination.
  • Page 98 Address Book: Used to import /export an e-mail address book or a telephone directory. Item Description Individual Create, modify, or delete an individual e-mail address. Group Create, modify, or delete a e-mail group. Import Address Import an e-mail or a phone address book file in .csv Book file from your computer.
  • Page 99 Network Displays the network information of the product. *Factory Default Item Description Option Host Name Host Name Dipslay the host name for the product. TCP/IP Settings Obtain an IP address *Off/On automatically IP Address: Show the IP address of the product. Subnet Mask Show the subnet mask number.
  • Page 100 Network Security Setup Security Configuration Specify if you wish to *Disable/Enable Filter enable or disable the filter configuration. Filter Mode Specify your filter mode to Allow/Deny allow some IPs to access the device or deny some IPs from accessing the device.
  • Page 101 Update the firmware of the product. Before updating the product’s firmware, you need to first download the latest firmware from our web site at w ww.avision.com onto your computer. On the webpage, choose [Browse] to find the firmware file on your computer and then choose [Update] to begin updating the firmware to the product.
  • Page 102: Configuring The Printer Driver

    6. Configuring the Printer Driver Displaying the Printer Driver Properties Dialog Box To display the Printer Driver Properties dialog box, Click Start on the system tray and choose Printers and Faxes. Right-click the product’s printer name and choose Printing Preferences. The Printing Preferences dialog box.
  • Page 103: Configuring Printer Driver Settings

    Configuring Printer Driver Settings The Printing Preferences dialog box consists of the Basic tab, the Paper tab, the Layout tab, the Watermark tab, the Duplex tab, and the More tab. The contents of each tab will be explained in the following sections. The Basic Tab The Basic tab contains settings for Orientation, Copies, Effect, Density, Toner Save, and Invert.
  • Page 104 Copies Choose the number of copies to be printed. You can enter up to 999. Collate: Click to print your document in the page order such as 1/2/3, 1/2/3, 1/2/3. N to 1: Click to reverse the printing order of your document. As a result, the last page of your document will be printed first and vice versa.
  • Page 105: The Paper Tab

    The Paper Tab The Paper tab contains settings for Original Size, Tray, and Media Type. Paper Original Size: Choose the size of paper loaded in the designated tray. Choice: *A4, A5, A6, B5 (JIS), B6 (JIS), Legal, Legal 13, Oficio, Letter, User Define Click [Add/New] to create up to 20 sets of custom size.
  • Page 106: The Layout Tab

    The Layout Tab The Layout tab contains settings for N-up, and Output Paper Size. Layout N-up: Choose number of pages to be printed on a single sheet of paper. Choice: *Off, 2up(2-in-1), 4-up(4-in-1), 9-up(9-in-1), 16-up(16-in-1) Border: Choose if you wish to add border around each page when printing more than one page on a single sheet of paper.
  • Page 107: Output Paper Size

    N-up Choose the style you want when printing multi-page Style: document on a single sheet. Choice: *Right, then Down/Down, then Right/Left, then Down/Down, then Left Right, then Down Down, then Left Down, then Right Left, then Down * Factory Default Setting Output Paper Size *Actual Size Print the actual size of your document.
  • Page 108: The Watermark Tab

    The Watermark Tab The Watermark tab allows you to add some text or image (such as CONFIDENTIAL, IMPORTANT, DRAFT, etc) for your document. First Page only Check to print watermark only on the first page. Clear the check box will print watermark on all pages.
  • Page 109: Adding A New Watermark Text

    Adding a new watermark text To add a new watermark text, Choose Text and then click the Add/New button. The following Watermark dialog box appears. Name Name your watermark text. This name will be shown in the Watermark text list. String Enter your watermark text, such as confidential, important, and so on.
  • Page 110: Editing A Current Watermark Text

    Editing a current watermark text To edit a current watermark text, Choose the waternark name that you wish to edit from the Text list. Click the Edit button. The Watermark Edit dialog box appears. Change your settings for the selected watermark text and choose OK to complete.
  • Page 111: Adding A New Watermark Image

    Adding a new watermark image To add a new watermark image, Choose Image and then click the Add/New button. The following Watermark dialog box appears. Name Name your watermark image. This name will be shown in the Watermark image list. File Click the Browse button to locate your watermark image.
  • Page 112: Editing A Current Watermark Image

    Editing a current watermark image To edit a current watermark image, Choose the waternark name that you wish to edit from the Image list. Click the Edit button. The Watermark Edit dialog box appears. Change your settings for the selected watermark image and choose OK to complete.
  • Page 113: The Duplex Tab

    The Duplex Tab The Duplex tab allows you to print your document on two sides of the paper. Choice: Flip Horizontal, Flip Vertical. When using Two-Sided printing, you can select whether to bind copies on the long-edge or short-edge. Long Edge Long-Edge binding (Portrait) will print the pages so (Binding) that you flip them like you would do on a book.
  • Page 114: The More Tab

    The More Tab On the More tab, a Wait Timeout option is provided to set the amount of time the PRINTER waits for data to come from computer during a job. If the data stream pauses for longer than the specified number of seconds, the job is cancelled.
  • Page 115: Printing Documents From A Mobile Device

    Printing Documents from a Mobile Device For the model comes with a Wi-Fi module, the product can be converted into a wireless device and your mobile device is able to print emails and documents by simply tapping Print from the menu. (The availability of Wi-Fi function varied according to your model name.) Making Preparation To connect the product to a wireless LAN, prepare the followings:...
  • Page 116: Connecting To A Wireless Network

    Connecting to a Wireless Network Refer to Chapter 5 to choose Tools>Network>Wi-Fi Settings on the touch panel or the Properties>Network>Wi-Fi settings on the product’s web page to connect the product to a wireless network. Printing Your File from a Android Mobile Device Make sure that the Mopria Print Service (Print App) has been installed on your Android mobile device.
  • Page 117 On your mobile device, tap Settings>Printing>Mopria Print Service to turn Mopria Print Service on. The Device will search for all available PRINTERs. Select your PRINTER. Select [XXX at XXX] from the PRINTER list. (XXX=Modellnummer) xxx at xxx Mopria Print Service Open the file which you want to print.
  • Page 118 Choose [Print] from the menu and select your PRINTER. xxx at xxx Mopria Print Service Choose print settings and print. If you do not need to change  xxx at xxx Mopria Print print options, tap Print to Service send the print job. If you need to change print ...
  • Page 119: Printing Your File From A Ios Mobile Device

    Printing Your File from a iOS Mobile Device Turn on your mobile devices such as iPhone or iPad. Tap 「Settings」 and then open Wi-Fi. Select the network same with your PRINTER. Open the picture or the document that you want to print. Tape the Share icon ( ) and then the print icon ( 4.
  • Page 120: Scanning From Your Computer

    Scanning From Your Computer After installing the scanner driver and connecting the USB cable to your computer, the product can be used as a fine scanner. You can use various scanning features to modify your scanned image. Scanning via Image Editing Applications Start your image editing application.
  • Page 121 Select the mode you want to use for your scans on the Image Mode drop-down menu. Select a scanning resolution on the Resolution drop-down menu. Select the setting for the scanning features (e.g. Brightness, Contrast, Original Layout, etc.) that you want to use. Click on Preview or Scan to preview or scan you documents.
  • Page 122 Using The Image Tab Selecting A Proper Image Mode Black & White: Choose B&W if your original contains only B&W text, pencil or ink sketch. 8-bit Gray: 8-bit Gray images contain actual shades of gray. 24-bit Color: Choose 24-bit Color if you wish to scan a color image. B&W Gray Color...
  • Page 123 Determining Proper Resolution A proper resolution reproduces a clear image with good details. The resolution is measured by dots per inch (dpi). The resolution is measured in pixels per inch (ppi) (sometimes referred to as dots per inch or dpi). Higher resolutions result in more detail in the scan, slower scanning and in general, greater file sizes.
  • Page 124 Choosing Scan Source Choice: Flatbed: Select this setting if you need to scan a single page from the flatbed. *Auto, ADF—Use this setting if you are using the automatic document feeder (ADF) to scan documents at a time. Preview Window Click the Preview button to get a scanned image in a low resolution.
  • Page 125 Using The Paper Tab Selecting Your Scan Size Custom: Choose Custom from the Cropping drop-down list on the Paper tab. This feature allows you to define the area or zone to be scanned. If you select this option, you can enter the x and y offset values, width and length to redefine your scanned area.
  • Page 126: Color Dropout

    Using The More Tab Enabling Multi-Feed detection The multi-feed detection feature allows you to detect overlapped documents that go through the scanner. Multi-Feed usually occurs due to stapled documents, adhesives on documents, or electro-statically charged documents. Additional Length Detection: Additional Length Detection allows you to define the length of document being multi-fed.
  • Page 127: Maintaining The Product

    9. Maintaining the Product Cleaning the Glass The product is designed to be almost maintenance-free. However, it still needs to be cleaned occasionally to ensure optimum image quality and performance. To clean the glass, Open the document cover as shown below. Dip a soft clean cloth with isopropyl alcohol (95%).
  • Page 128: Cleaning The Pad In The Cassette

    Cleaning the Pad in the Cassette If the Pad in the Cassette is smeared with paper powder or dirt or every 30K copies, paper may not feed smoothly or noise occurs during paper feeding. Follow the procedure below to clean the Pad in the Cassette. You need to prepare: cotton swab Remove all paper in the cassette.
  • Page 129: Cleaning The Drum Unit

    Cleaning the Drum Unit If the drum unit is smeared with paper powder or dirt, the print out may appear defective image of regular interval. Follow the procedure below to clean the drum unit. Turn off the power and remove the power cord from the power outlet. Open the front cover by pulling the handles on both sides as shown.
  • Page 130 Remove the toner cartridge from the drum unit as shown. Drum Unit Toner Cartridge Clean the drum unit with a clean and soft cloth. Clean this area.
  • Page 131: Cleaning The Paper Path

    Cleaning the Paper Path Refer to the preceding section to remove the Toner Cartridge. Check if there is paper dust on the Paper Path. If so, remove the dust. Paper Path...
  • Page 132 Cleaning the IR Sensors If too much paper dust or dust accumulates on the IR sensors, it may cause the misjudgment of paper jam. For example, there is error code of paper jam occurs yet in fact no jammed paper found inside the printer. In this case, please clean the IR sensor according to the following steps.
  • Page 133 Cleaning the Paper-In Sensors If too much paper dust or dust accumulates on the Paper-in sensors, it may cause the misjudgment of paper jam. For example, there is error code of paper jam occurs yet in fact no jammed paper found inside the printer. In this case, please clean the Paper-in sensor according to the following steps.
  • Page 134: Clearing The Adf Paper Jam

    Clearing the ADF Paper Jam In the event of a paper jam in the ADF, follow the procedures below to remove the paper:  Gently open the ADF front cover to the left  Carefully pull the paper out of the ADF unit Close the ADF front cover.
  • Page 135: Replacing The Snap-In Pad Module

    Replacing the Snap-in Pad Module After scanning about 20,000 sheets through the ADF, the pad may be worn out and you may experience problems with document feeding. In this case, it is highly recommended to replace the pad module with a new one. For ordering the pad module, please consult your nearest dealer and follow the procedure below to replace Disassembling Procedure Gently open the ADF front cover.
  • Page 136: Replacing The Toner Cartridge

    Replacing the Toner Cartridge The toner cartridge that comes with the product needs to be replaced after printing approximately 3,000 pages. When the toner cartridge is running low, you will be prompted with a [Toner Low] message. Buy a new toner cartridge and have it ready before you receive [Replace Toner] message.
  • Page 137 Remove the toner cartridge from the drum unit as shown. Drum Unit Toner Cartridge Insert the protective cover to the used toner cartridge and place it into its original box and return it to an authorized service center. Protective Cover Important! Do not dispose of the toner cartridge.
  • Page 138 Installing the Toner Cartridge Unpack the new toner cartridge、and remove the protective cover. Pull out the protective seal of the toner cartridge until it is completely removed. Tilt the toner cartridge up and down and then right and left 10 times to distribute the toner evenly inside the toner cartridge.
  • Page 139 Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left for several times. (After the toner cartridge has been used for a period of time, some amounts of toner may remain on the corona wire.) Note: Be sure to return the tab to the Home position (▲).
  • Page 140: Replacing The Drum Unit

    Replacing the Drum Unit The drum unit that comes with the product needs to be replaced after printing approximately 12,000 pages. When the drum unit is running low, you will be prompted with a [Drum Low] messtage. Buy a new toner cartridge and have it ready before you receive [Replace Drum] message.
  • Page 141: Installing The Drum Unit

    Remove the toner cartridge from the drum unit as shown. Drum Unit Toner Cartridge Installing the Drum Unit Remove the protective film and the label in the center of the drum unit. Be sure not to touch the drum during unpacking. Your finger print may effect the print quality.
  • Page 142 Close the front cover.
  • Page 143: Troubleshooting

    10. Troubleshooting Monitoring Your Printer Using Printer Status Monitor Printer Status Monitor allows you to monitor your printer’s status, get information on consumable parts, and alerts you when printer errors occur. Printer Status Monitor is available when the printer is connected directly to a host computer via the USB port or a network port.
  • Page 144: Getting Printer Status Details

    Getting Printer Status Details You can monitor printer status and get information on consumable products using the Printer Status Monitor dialog box. a Port Name Port name for the specified printer. The progress bar to access the latest data of the b Progress Bar specified printer.
  • Page 145: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, click the Setting tab on the Avision Status Monitor window. Displays the language of the window. Language Status Alert Update Time Define the interval to refresh the printer error status. Choice: 1, 5, 10 (minute), Custom (1 ~ 86400) second Show pop-up window –...
  • Page 146: Clearing A Warning Or Error Message

    Clearing A Warning or Error Message If a problem occurs during operation, a warning or error message and QR code will display on the LCD panel. In addition, the Error LED will be flashing or solidly lit to indicate a warning or an error status. To solve the problem, please follow the on-screen instruction and the following table for more detailed information.
  • Page 147 Invalid drum unit Please install the drum unit from the original vendor. (200044), (201504), (201514) Drum unit has been changed. Restart the MFP. Drum unit changed (20046) Install correct drum type. Drum unit changed (20047) Please install fuser from the original vendor. Invalid fuser (201502) (201512)
  • Page 148 Error Message Possible Causes or Solution Error Message and Codes System error Restart MFP. If this error persists, call service Service code: 100111 personnel for help. Please call service. IC2 error: 100112 Current overload for the USB drive near the USB Current Overload (100113) control panel USB Current Overload (100114)
  • Page 149 Call service personnel to replace the fan. Fan 2 fails (200091). Please close front cover. Front cover opens (200051). Please close rear cover. Rear cover opens (200054). Continue feed error (200000). Please open front cover to clear the paper and load paper to proper tray. Fuser error (201600, 201604~5, Please restart MFP.
  • Page 150 Memory is not enough to process the Buffer full scanned images. Press [1] to print the first Print scanned images:1 few images which have not exceeded the Cancel job:2 memory limit or press [2] to cancel job. It seems both sides are blank Check your original and try to copy from the images.
  • Page 151 Sending to FTP/SMB Errors Failed to receive data from Tray again. the network. Invalid login name or Please check your login name or password on the password. product’s web page. Connection failed. Connection fails during scan to FTP/SMB. Unable to connect to Check network environment or tray again later.
  • Page 152 USB Print Errors Error in printing PDF file Please reduce your page number or file size over 32MB. Can not print the PDF file Change your file format. Only the first 100 files will Number of files in your USB drive exceeds 100. be displayed in the list Your PDF file reached Reduce your page number.
  • Page 153: Network Errors

    Network Errors Solution Error Code Cause DHCP: require a new set of IP Conflict : The same IP unique IP address from DHCP address is detected in the Server. 500000 network environment by Static IP:reset the native IP the product. address.
  • Page 154 Possible Causes or Solution Error Message and Codes System error Restart MFP. If this error persists, call service personnel for Error (Number). help. 300100 Printer API_NVRAM_RW_TEST_FAIL 300101 Printer API_NVRAM_WRITE_FAIL 300102 Printer API_NVRAM_READ_FAIL 300200 Printer Flash Error 300201 Printer FLASH_BLOCK_ERASE_FAILED 300202 Printer FLASH_CHIP_ERASE_FAILED 300203 Printer FLASH_PROGRAM_FAILED...
  • Page 155 Fuser Errors Error Problem Cause on Fuser Solution Code Lamp heating exceeds the upper temperature 201600 limit (210 degrees). Analog to Digital conversion (ADC) 201604 adjustment not ready. Analog to digital conversion not ready: In a 201605 non-initial state, query on the A3 and A4 lamps’...
  • Page 156 Paper Jam ADF paperjam (002013). Please open the ADF to remove the jam paper. Paper feed failed (200301). Please check manual tray. Paper feed failed (200302). Please check tray 1 and clear the jammed paper. Paper jam (200324). Please open front cover and tray 1 to clear jam paper. Paper jam (200325).
  • Page 157 Locations of the Jammed Paper Front Cover: Open the front cover by Rear Cover: Open the rear cover by pulling the handles of the front cover on pulling the handle of the rear cover as both sides as illustrated. shown. Manual Tray: Pull the handle to open Duplex tray: Pull the duplex tray the manual tray.
  • Page 158 Fuser: The area around the fuser is hot. To avoid a burn injury, be careful not to touch the fuser until it cools down and follow these steps to remove the jammed paper: 1. Open the Front Cover and the Pull down the Fuser Path as Rear Cover.
  • Page 159 Image Problem Troubleshooting Problem Image Example Solution Use paper of standard weight: If you are using thin paper, try to use paper of standard weight (80 Use paper with less moisture: Load Paper curls the paper to the paper tray immediately after removing them from the packaging.
  • Page 160 Image Problem Troubleshooting Problem Image Example Solution Dirty background(partial Check if toner is not leaked from page) the toner cartridge. If so, replace the toner cartridge. 1. The paper might not meet the printer’s specifications (for Dirty example, the paper is too thin). background(entire page) 2.
  • Page 161: Technical Support

    TEL: +886 (3) 578-2388 FAX: +886 (3) 577-7017 E-MAIL: s ervice@avision.com.tw Web Site: h ttp://www.avision.com.tw US and Canada Area Avision Labs, Inc. 6815 Mowry Ave., Newark CA 94560, USA TEL: +1 (510) 739-2369 FAX: +1 (510) 739-6060 E-MAIL: s upport@avision-labs.com Web Site: h ttp://www.avision.com...
  • Page 162: Specifications

    Specifications All specifications are subject to change without notice. For detailed specifications, please refer to our web site at http://www.avision.com General Type Print-Copy-Email-Scan Touch Screen 4.3 inches Dimension (WxDxH) 404 x 380 x 413 mm Weight 10.7 kg 550 Pages (70 g/m²,Plain Paper)
  • Page 163 Opearating Temperature 10°C ~ 32 °C Environment 15% ~ 80% RH Humidty Storing Temperature -40°C ~ 65°C Environment Humidty 10% ~ 90% RH 110~127Vac, 50/60Hz,9A Current consumption Or 220~240Vac, 50/60Hz, 4.5A Toner cartridge lifetime 3,000 prints Drum unit lifetime *30,000 prints Product Lifetime 5 years or 120,000 prints Copy Function...
  • Page 164 Scan Function Scanner type Flatbed/ADF/CIS type, Color/BW/Gray Max. scanning size Legal (216 x 356 mm) (ADF) A4 (216 x 297 mm) (Flatbed) Min. scan size 76 x 127 mm Optical resolution 1200 x 1200 dpi Color - 24bit(output)/48bit (input) Gray - 8bit(output)/16bit (input) Scanning bit depth B/W - 1bit File format...
  • Page 165 Wi-Fi Specifications: The model (CF-811AC/CF-WU810N) of Wi-Fi module varies according to countries/regions. Model: CF-811AC Main Chipset RTL8811CU Host Interface USB 2.0 Frequency Range 2.4GHz/5.8GHz Dual-Channel IEEE802.11a IEEE802.11b Wi-Fi Standard IEEE802.11g IEEE802.11n IEEE802.11ac 11b:1/2/5.5/11Mbps 11g:6/9/12/18/24/36/48/54Mbps Transmit Speed 11n:200Mbps 11ac:433Mbps Transmit Power Max.
  • Page 166 Model: CF-WU810N Main Chipset RTL8188EUS Host interface USB 2.0 Frequency 2.412~2.484 GHz Range IEEE 802.11b Wi-Fi Standard IEEE 802.11g IEEE 802.11n 11b: 1/2/5.5/11 Mbps Transmit Speed 11g: 6/9/12/24/36/48/54 Mbps 11n: 150 Mbps Transmit Power Max. 18 dBm WPA-PSK/WPA2-PSK Security WPA/WPA2 Windows XP/Vista/7/8/8.1/10 (32/64 bit) Operating Max OS 10.6 ~10.11...

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