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Quantum Voice / Poly - Quick Reference Guide
This guide covers the use of your Poly VVX Series phone
Device Overview
Lines View
The Lines View is your phone's default display, which allows you to select a
phone line, view calls on a shared line, or allows you to quickly call a contact
that is listed as a favorite. Your model phone may have a different amount of
line keys.
Home View
The Home View is displayed by pressing the Home key. From here, you can
initiate new calls and access your messages, Directories, Do Not Disturb, and
Call Forwarding features, as well as the phone's settings and applications.
January 2024
Quantum Telecom Inc.
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Summary of Contents for Polycom Poly VVX Series
- Page 1 Quantum Voice / Poly - Quick Reference Guide This guide covers the use of your Poly VVX Series phone Device Overview Lines View The Lines View is your phone’s default display, which allows you to select a phone line, view calls on a shared line, or allows you to quickly call a contact that is listed as a favorite.
- Page 2 Quantum Voice / Poly - Quick Reference Guide Placing Calls To place a call: 1. Dial the number. 2. Pick up the Handset. 3. Press the Speakerphone or Headset key. Answering Calls Depending on your preference, there are multiple ways to answer an incoming call.
- Page 3 Quantum Voice / Poly - Quick Reference Guide Hold To put an active call on hold: 1. Press the Hold button or the Hold softkey. 2. To resume the call, press the Hold button again or the Resume softkey. Note: Calling parties put on hold will hear music while they wait for you to return to the call.
- Page 4 Quantum Voice / Poly - Quick Reference Guide Blind Transfer A Blind (or unannounced) Transfer takes place when you transfer a call to someone else without announcing the call first. To conduct a blind transfer while on an active call: 1.
- Page 5 Quantum Voice / Poly - Quick Reference Guide Add Contacts To add a contact, from the Home view: 1. Use the navigation arrows to select Directories. 2. Then select Contact Directory. 3. Press the Add softkey. 4. Using the keypad enter the contact’s first name, last name, phone number and job title.
- Page 6 Quantum Voice / Poly - Quick Reference Guide Voicemail Setup To set up your voicemail for the first time: 1. Press the Voicemail button. 2. First time users will hear a tutorial to set up your mailbox. Update Voicemail To update your voicemail: 1.
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