Table of Contents Poly 311 Diagram Poly 250 Diagram Poly 450 Diagram Answering Calls Making Calls End Calls Hold Call Pull Call Transfer Call Retrieving Voicemail Conference Calls Call Logs and Directories Enable/Disable DND Return to the Home Screen Rogers Unison | Poly 250/450 | User Guide...
Answering Calls › If you are not on a call you can; Pick up the handset, press , or press the softkey › If you are on a call, press the softkey, the other call will automatically go on hold Making Calls ›...
Hold Call › When on an active call press the hold button on the phone or the softkey › To resume the call press the hold button on the phone or softkey Pull Call › When not on a call OR when a current call is on hold, press the softkey or dial *11 ›...
Retrieving Voicemail › You will know you have a voicemail as the voicemail indicator (upper right corner) will blink when the phone is not ringing. You will also get the number of voicemails in your VM box on the lower right corner of your screen. ›...
Call Logs and Directories View Received/Missed/Placed Calls › From the home screen, using the navigation buttons do the following to access call lists › Down Key – Missed Calls › Left Key – Received Calls › Right Key – Placed Calls ›...
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Contact Directory The Contact Directory are contacts that are stored in your phones memory and backed up to our servers. This directory IS NOT shared with your Unison Softphone Please note that if we need to reinitialize your account due to technical issues your local contacts will be lost Access the Contact Directory navigation buttons select Directories, than Contact Directory...
Enable/Disable DND › Press the softkey (you may need to press the softkey to see it) › You will see your line keys change to › Repeat the process to turn DND off Return to the Home Screen › From any screen you can press the button to return to the main/home screen Rogers Unison | Poly 311/250/450 | User Guide...
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