Fisher & Paykel DishDrawer DD60DI9 Service Manual
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Fisher & Paykel DishDrawer DD60DI9 Service Manual

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SERVICE MANUAL
DishDrawer
Phase 9.5
CONNECTED
DD60, DD24
AA GB EU SG US BI

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Summary of Contents for Fisher & Paykel DishDrawer DD60DI9

  • Page 1 SERVICE MANUAL DishDrawer Phase 9.5 CONNECTED DD60, DD24 AA GB EU SG US BI...
  • Page 2 FEATURED PRODUCT & CONTACT ADDRESSES BRAND MODEL DESCRIPTION MARKET CONNECTED) Fisher & Paykel DD60DAW9 Double white model 81584 82309 Fisher & Paykel DD60DAX9 Double stainless steel model 81585 82310 Fisher & Paykel DD60DCW9 Double classic white model 81586 82311 Fisher & Paykel DD60DCX9 Double classic stainless steel model 81587...
  • Page 3 FEATURED PRODUCT & CONTACT ADDRESSES BRAND MODEL DESCRIPTION MARKET (CONNECTED) Fisher & Paykel DD60SHTI9 Single water softener tall tub integrated 81237 82352 Fisher & Paykel DD60SHI9 Single water softener integrated 81665 82353 Fisher & Paykel DD60DDFHX9 Double designer flat handle water softener stainless steel 81235 82354 Fisher &...

  • Page 4: Table Of Contents

    CONTENTS HEALTH & SAFETY SPECIFICATIONS Electrical Specifications Component Specifications Wash Profiles MODEL NUMBER LOCATION & IDENTIFICATION Model Number & Product Code Clearances & Dimensions Serial Number TECHNICAL OVERVIEW Chassis Draw Fronts Electronics 4.3.1 Wash Controller 4.3.2 Motor Controller Drying Fan Tub Home Sensor Motor Motor Rotor...
  • Page 5 CONTENTS Entering Diagnostics with Top of Door UI Getting into Hardware Output Mode (HO) Getting into Fast Test cycle Demo Mode FAULT DIAGNOSTICS Troubleshooting Fault Codes Top of Door UI Fault Codes Component Testing SERVICING PROCEDURES Removal of UI and PCB for servicing 8.1.1 Removal of FlangeUI Subassembly for servicing Removal of WiFi Module/Housing...

  • Page 6: Health & Safety

    1 HEALTH & SAFETY IMPORTANT ! PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE. When servicing the Dishwasher, health and safety issues must be considered at all times. 1.1 Health & Safety Note: Specific safety issues are listed below with their appropriate icon. These are illustrated throughout the service information. 1.1.1 Electrical Safety Ensure the mains power has been disconnected before servicing the DishDrawer™.
  • Page 7 1 HEALTH & SAFETY 1.1.9 Diagnostics While in diagnostics some safety devices are bypassed. Ensure you do not run components unattended. They may overheat, flood or burn out or cause water damage. 1.2 Specialised Tools For servicing this product, some specialist tools are required. 1.2.1 Static Strap An anti static strap is required to prevent ESD (electrocstatic discharge) when handling electronic components.

  • Page 8: Specifications

    2 SPECIFICATIONS 2.1 Electrical Specifications MARKET VOLTAGE (V) FREQUENCY (HZ) CURRENT ( A) AA GB EU DK PF SG 220/240 US TW 2.2 Component Specifications COMPONENT SPECIFICATION Controller AA/GB/EU/DK/PF/SG 240V US/TW 120V Water inlet valve 24v DC 65 +- 10 Ohms per coil 2.5L per minute Dispenser coil 24V DC...

  • Page 9: Wash Profiles

    2 SPECIFICATIONS 2.3 Wash Profiles AA market...
  • Page 10 2 SPECIFICATIONS EU market...
  • Page 11 2 SPECIFICATIONS US market...

  • Page 12: Model Number Location & Identification

    3 MODEL NUMBER LOCATION & IDENTIFICATION 3.1 Model Number & Product Code The model number and product code is shown on the product data plate, which is located on the front of the chassis trim. The product code is a specific code relating to that product, which if ordering spare parts, you need to use the product code to ensure you get the correct parts manual, as some parts for the Phase 9 DD are specific for this model.

  • Page 13: Technical Overview

    4 TECHNICAL OVERVIEW 4.1 Chassis The DishDrawer chassis is one complete assembly composed of 5 steel metal components locked together by a proprietary riveting process. The chassis exterior is made of a lacquered electro-galvanised material. 4.2 Drawer Fronts Prefinished drawer fronts are formed from steel blanks. The drawer fronts are attached to the tub by means of formed hooks and two square pins that are inserted through either side of the tub.

  • Page 14: Wash Controller

    4 TECHNICAL OVERVIEW 4.3.1 Wash Controller Wash controller, one situated in each tub. FULL FILENAME C:\USERS\WILSONB\FISHER & PAYKEL APPLIANCES\ELECTRONICS DEVELOPMENT - HARNESS AND WIRING\DD_VALUE\WIRING DIAGRAM VALUE_REV8.VSD Outputs: Dispenser Water Softener With Water Softener No Water Drying fan Softener Inputs: Rinse Dispenser coil Motor Controller Detergent Detergent...

  • Page 15: Tub Home Sensor

    4 TECHNICAL OVERVIEW 4.5 Tub Home Sensor The tub home sensor determines when the tub is closed. The tub home sensor consists of an infrared transmitter and receiver mounted on the right side of wash controller. When the tub is fully closed, infrared light is transmitted from the sender through a light pipe on the side of the tub, through a prism mounted in the chassis trim, then back through the other light pipe to the receiver.

  • Page 16: Drain Filter

    4 TECHNICAL OVERVIEW 4.10 Drain Filter The drain filter is a combination of a large catchment area for solid food pieces and a fine mesh for straining wash water, it is designed to minimise soils re-depositing on the wash load. The Drain filter assembly can be separated into 2 pieces for fine cleaning, but we recommend rinsing out as one piece.

  • Page 17: Fill With Water

    4 TECHNICAL OVERVIEW 4.12 Filling with Water The wash tubs of the DishDrawer fill by a single water inlet hose. Hot water connection is recommended for the USA market only, while cold water connection recommended for the AU & NZ markets. From the connection to the water supply tap in the kitchen, the inlet hose enters the cabinet of the dishwasher at the base, into a dual water valve.

  • Page 18: Amount Of Water

    4 TECHNICAL OVERVIEW 4.12.2 Amount of Water The tub fills with approximately 2.8 litres (3/4 gallon) of water. The phase 9 model uses a new HYBRID filling system. This new filling system works slightly differently to the older dynamic filling system by looking for a good consistent prime over a LONGER time period (about 15 secs) and looks for this over a 40 sec period.

  • Page 19: Heating The Water

    4 TECHNICAL OVERVIEW 4.13.2 Heating the Water The heater plate is situated below the water duct cover. The water is passed over the heating element during the wash cycle via the duct. The heated water is then picked up by the motor rotor and distributed to the wash load via the spray arm.

  • Page 20: Water Softener (Some Markets Only)

    4 TECHNICAL OVERVIEW 4.15 Water Softener ( some markets only) The Water Softener uses a softening material (resin) to prevent most of the elements that cause hard water from being present in the wash water. The resin can only treat a limited amount of water before it needs to be regenerated. Regeneration is achieved by pumping salty water (brine) through the resin, and flushing away the hard elements to the drain.

  • Page 21: Wifi Module

    4 TECHNICAL OVERVIEW 4.16 WiFi Module Ph9 is Wi-Fi capable. It has a Wi-Fi module integrated to the bottom of the top tub. The Wi-Fi module enables the product to be controlled using a phone App (Smart HQ). The app provides the following functionalities: Select a cycle Select a modifier Start/Pause or cancel a cycle...

  • Page 22: Operation

    5 OPERATION 5.1 WiFi Connection and Remote mode...
  • Page 23 5 OPERATION...

  • Page 24: Dianostics

    6 DIAGNOSTICS 6.1 Entering Diagnostics with front of door Display To enter diagnostic mode, ensure there is nothing showing on the LED display, (power off at the display), then press and hold the START/PAUSE and POWER buttons simultaneously for 5 seconds, making sure that the START/PAUSE button is pressed slightly ahead of the POWER button.
  • Page 25 6 DIAGNOSTICS Hardware Output (‘HO ’) The WASH SELECTOR button scrolls through various outputs. Output Display Code Element relay (ensure there is water in the tub before running the element) Lid down or up Detergent diverter Fill valve Wash motor direction Drain motor direction Rinse aid pump Drying fan...

  • Page 26: Entering Diagnostics With Top Of Door Ui

    6 DIAGNOSTICS 6.2 Entering Diagnostics with top of door UI...

  • Page 27: Getting Into Hardware Output Mode (Ho)

    6 DIAGNOSTICS 6.3 Getting into Hardware output Mode (HO)
  • Page 28 6 DIAGNOSTICS...

  • Page 29: Getting Into Fast Test Cycle

    6 DIAGNOSTICS 6.4 Getting into Fast Test Cycle...

  • Page 30: Demo Mode

    6 DIAGNOSTICS 6.5 Demo Mode Key combo to enter Diagnostics Mode: STEP 1 Touch and Hold >> and Start (Start must be touched first) STEP 2 Modifiers will display Extra Dry and Quick STEP 3 Touch Cycle button until all modifiers start flashing STEP 4 Touch Start button to toggle Demo Mode Demo mode enabled = Fast flashing...

  • Page 31: Fault Diagnostics

    7 FAULT DIAGNOSTICS 7.1 Troubleshooting PROBLEM POSSIBLE CAUSE WHAT TO DO Unclean dishes Wash program unsuitable for the load Heavily soiled items may need soaked before washing, and use the ehavy cycle. Spray arm unable to rotate Ensure no items are obstructing the spray arm path.
  • Page 32 7 FAULT DIAGNOSTICS PROBLEM POSSIBLE CAUSE WHAT TO DO Foaming Wrong type of detergent used Ensure the customer is only using detergents designed for automatic dishwashers. Incorrect amount of detergent. Ensure the customer is following the directions in the user guide for detergent quantities. Too much egg in the wash load.
  • Page 33 7 FAULT DIAGNOSTICS PROBLEM POSSIBLE CAUSE WHAT TO DO Fan noise starts when This is normal, the drying fan No action required, normal operation. drawer is closed will run whenever the drawer is closed for a set period of time after the program has finished.

  • Page 34: Fault Codes

    7 FAULT DIAGNOSTICS 7.2 Fault Codes If there is a fault, the LED display will be displaying either a fault code or a user warning. Fault codes begin with the letter “F”, user warnings begin with the letter “A”, the fault code is shown with a number which corresponds to that particular fault. e.g.
  • Page 35 7 FAULT DIAGNOSTICS F1: Flood Detected Remove the bottom tub, this will require some force to pull it open, is there water in the >>2 >>9 base of the chassis? Was there anything in the tubs which obstructed the lid from closing? like large uten- >>3 >>9 sils?
  • Page 36 7 FAULT DIAGNOSTICS F3X: Over-Temperature Faults F30 fault: Invalid Temperature Is the thermistor damaged or disconnected? >>A >>2 Measure the resistance of the thermistor ( between pins 1 & 2 of the TEMP connector on >>5 >>3 the wash controller). It should be approx 10k Ω at F), is it within spec? Replace the thermistor.
  • Page 37 7 FAULT DIAGNOSTICS F8X: Motor Controller Faults F82 fault: Motor Controller ADC Check Failure >>1 F84 fault: Fill Valve Drive Failure >>1 F85 fault: Bridge Temperature Sensor >>1 F86 fault: Motor Bridge Failure >>1 F87 fault: Motor Controller Current Sense Error >>1 Replace the motor controller >>A...

  • Page 38: Top Of Door Ui Fault Codes

    7 FAULT DIAGNOSTICS Phase 10 UI error codes 7.3 Top of Door UI Fault Codes Error Message Binary E-S Description wifi Auto Heavy Medium Light 60min glassware Eco Rinse Lock Sanitise Quiet Dry+ Delay 14 TUB_OPENED_DURING_CYCLE 6 CYCLE_FILL_NO_WATER 8 CYCLE_FILL_EARLY_PRIME 7 CYCLE_FILL_NO_SPRAYARM 9 CYCLE_FOAM_RECOVERY_RUNNING 78 CYCLE_SANITIZE_FAILED...

  • Page 39: Component Testing

    7 FAULT DIAGNOSTICS 7.4 Component Testing Note: motor controller is situated on the inside rear chassis panel behind bottom tub Motor Controller (Back View) Wash Controller (Front View) P404 P406 P407 P402 P410 P403 P405 P401 P408 Connector Device Pins Description Motor Controller (pin numbers on the connectors go from Top to Bottom)

  • Page 40: Servicing Procedures

    8 SERVICING PROCEDURES 8.1 Removal of UI and PCB board for servicing 1 Remove the door front, refer to section 8.1 2 Remove wash controller, refer to section 8.5 3 Use slotted screw driver, poke the head into gaps 2 vertical marks indicate and pop out the PCB and Tray 4 When finished, align the PCB with 2 pins on Tray 5 Align clips on Tray with UI housing, push up slightly to get clipped...

  • Page 41: Removal Of Wifi Module/Housing

    8 SERVICING PROCEDURES 8.2 Removal of WiFi Module/Housing 1 Remove the draw front, refer to section 8.1 2 Dissconnect the harness from the wash controller 3 Looking at the draw, carefully release the tab on the left hand side, pulling the module/housing upwardsand slightly slidding it to the right will release it from the...

  • Page 42: Removal Of Drawer Front

    8 SERVICING PROCEDURES Caution! When servicing the DishDrawer, ensure the electrical supply is turned off before attempting to service or adjust any part of this appliance. Ensure all earth wires that are removed while servicing are reattached correctly. 8.3 Removal of Drawer Front 1 Open the drawer, using long nose pliers, remove the two square door pins, one on either side of the tub.

  • Page 43: Removal Of Ui Display

    8 SERVICING PROCEDURES 8.5 Removal of UI Display 1 Remove the insulation foam from the inner door. (Fig 1) 2 Remove the aluminium brace by sliding one side down to remove it. (Fig 2) 3 To remove the user interface display module, remove the wedge by pulling downwards to release the locks.

  • Page 44: Removal Of The Top Cap

    8 SERVICING PROCEDURES 8.6 Removal of the Top Cap 1 Remove the drawer front, refer section 8.1. 2 To remove the stainless steel top cap, remove the 4 clips from the studs along the top of the door. (Fig 1 & 2) 3 The top cap is also held in place with tape, so may require a sharp knife to cut the tape as you life the cap off the door.

  • Page 45: Removing The Wash Controller

    8 SERVICING PROCEDURES 8.7 Removing the Wash Controller 1 Remove the drawer front from the tub, refer 8.1. 2 Remove the torx head screw on the left hand side of the wash torx head controller. screw 3 Pull the module forward on the left hand side, and the wash controller will release from the locating pin on the tub.

  • Page 46: Removing The Water Softener (Some Models Only)

    8 SERVICING PROCEDURES 8.10 Removing the Water Softener (some models only) 1 Remove the drawer front (refer section 8.1). Water Softener Detergent 2 Disconnect the wiring loom connections to the water softener dispenser diverter valve, brine pump and salt level detector, and remove the dispenser wiring loom connection to electronic controller.

  • Page 47: Removing The Filter Plate

    8 SERVICING PROCEDURES 8.12 Removing the Filter Plate 1 Open the drawer and remove the cutlery basket, then open the trap door. 2 Lift the front of the fixed tine plate rack to unclip it from the base rack 3 Slide the fixed tine plate rack forward clear of the rear anchoring loop and lift out.

  • Page 48: Removing The Tub

    8 SERVICING PROCEDURES 8.15 Removing the Tub Before removing a tub from the chassis, remove the lower basket and spray arm. Push clip in A good suggestion is to also remove the door panel and slide rail and handle assembly to stop any damage. backwards to Push the side clip inwards and push the rail back to disengage...

  • Page 49: Removing The Wiring Cover

    8 SERVICING PROCEDURES 7 Refit the torx screws and reassemble the drawer front. locating pin locating hook 8.18 Removing the Wiring Cover Front Clip 1 On the top tub, this can be done with the tub in place, or with the tub removed.

  • Page 50: Removing The Heater

    8 SERVICING PROCEDURES 8.19 Removing the Heater 1 Remove the tub as per section 8.13. 2 Remove the wiring cover as per section 8.16. 3 Remove the element cover by removing the three T10 torx screws and unclip the wiring harness from the element cover. 4 Remove the two wires from the element thermal limiters.

  • Page 51: Replacing The Motor

    8 SERVICING PROCEDURES 8.20 Replacing the Motor 1 Remove the tub as per section 8.13 phase to star 2 Remove the wiring cover as per 8.16 3 Remove the wiring harness to the stator, you will need to depress 8 ohms the clips to remove the small spade terminal.

  • Page 52: Replacing A Fill Hose, Drain Hose Or Wiring Harness

    8 SERVICING PROCEDURES 8.21 Replacing a Fill Hose, Drain Hose or Wiring Harness 1 Remove the tub and turn it over by rotating it anticlockwise (refer tub rib clip section 8.13). 2 Remove the wiring cover, refer section 8.16. 3 Disconnect the component you need to replace (e.g. fill hose, drain hose, wiring harness) from the tub.
  • Page 53 8 SERVICING PROCEDURES Fig 6 Fig 5 slide clips Fig 8 Fig 7 lower chassis mount clip Fig 10 Fig 9 Fig 11 Fig 12...
  • Page 54 8 SERVICING PROCEDURES Fig 13 Fig 14 160mm Fig 15 Fig 16 250mm Fig 17 Fig 18 Fig 19...

  • Page 55: Replacing The Motor Controller

    8 SERVICING PROCEDURES 8.22 Replacing the Motor Controller 1 Remove the bottom tub, refer section 8.13. 2 Unclip the link support rod, as this allows the tub to be moved slightly further to the left to gain access to the controller housing. 3 Remove the chassis module cover to gain access to the screw retaining the motor controller housing.

  • Page 56: Replacing The Flood Sensor Harness

    8 SERVICING PROCEDURES 8.23 Replacing the Flood Sensor Harness 1 Remove the bottom tub, refer section 8.13. 2 Remove the chassis module cover by releasing the 2 clips, and slide forward to release. 3 Use a small flat blade to release the harness. 4 You can check continuity of the sensor wire from controller connector P201.

  • Page 57: Repacing The Lid Actuator

    8 SERVICING PROCEDURES 8.25 Replacing the Lid Actuator 1 Remove the tub, refer section 8.13. clip 2 Remove the lid actuator harness plug by releasing the clip on the lid actuator. 3 Release the lid actuator from the bottom of the yoke by pressing with your thumb against one of the locking tabs.

  • Page 58: Replacing The Yoke

    8 SERVICING PROCEDURES incorrectly located correctly located 8.27 Replacing the Yoke 1 Remove the lid, refer section 8.24 2 Release the lid actuator from the bottom of the yoke by pushing with your thumb against one of the locking tabs. 3 Slide the front of the yoke downwards at an angle until it moves out of the track in the rear of the trim, and is clear of the chassis flange as shown.

  • Page 59: Replacing The Temperature

    8 SERVICING PROCEDURES 8.28 Replacing the Side Rail 1 Remove the tub, refer section 8.13 2 Remove the required lid actuator from the slide rail being replaced, refer section 8.23. 3 Remove the appropriate chassis trim (refer section 8.27) to gain access to the screws of the rail being replaced.

  • Page 60: Wiring Diagram

    9 WIRING DIAGRAM FULL FILENAME C:\USERS\WILSONB\FISHER & PAYKEL APPLIANCES\ELECTRONICS DEVELOPMENT - HARNESS AND WIRING\DD_VALUE\WIRING DIAGRAM VALUE_REV8.VSD With Water Softener No Water Softener Detergent Detergent SALT LOW Diverter Diverter Softener Bypass RINSEAID RINSEAID Valve Designer and Integrated models only Brine Pump RinseAid RinseAid Y cap...
  • Page 61 10 NOTES...
  • Page 62 www.fisherpaykel.com Copyright © Fisher & Paykel 2019. All rights reserved. The product specifications in this manual apply to the specific model described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. AA GB EU DK US CA PF SG 431003 07.22...

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