Customer Support; Contacting Siemens - Siemens SIMATIC NET RUGGEDCOM RX1512 Equipment Manual

Preface

Customer support

Customer support
Customer support is available 24 hours, 7 days a week for all Siemens customers.
For technical support or general information, contact Siemens Customer Support
through any of the following methods:

Contacting Siemens

Address
Telephone
E-Mail
Web
viii
Online
Visit http://www.siemens.com/automation/support-request
(SR) or check on the status of an existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a local hotline center,
visit https://w3.siemens.com/aspa_app/?lang=en.
Mobile app
Install the Industry Online Support app by Siemens AG on any Android, Apple iOS or
Windows mobile device and be able to:
• Access Siemens' extensive library of support documentation, including FAQs and
manuals
• Submit SRs or check on the status of an existing SR
• Contact a local Siemens representative from Sales, Technical Support, Training, etc.
• Ask questions or share knowledge with fellow Siemens customers and the support
community
Siemens Canada Ltd.
Digital Industries
Process Automation
300 Applewood Crescent
Concord, Ontario
Canada, L4K 5C7
Toll-free: 1 888 264 0006
Tel: +1 905 856 5288
Fax: +1 905 856 1995
info.ruggedcom@siemens.com
https://www.siemens.com
to submit a Support Request
RUGGEDCOM RX1512
Equipment Manual, 10/2023, C79000-G8976-1057-25