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ELECTRICAL CONNECTIONS
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Electrical Connections
LOCAL AUTHORITY REQUIREMENTS
Installation is only permitted by a licensed electrician, and carried out according to
instructions provided by the manufacturer. Incorrect installation might cause harm and
damage, for which the manufacturer accepts no responsibility.
Australian Customers
Our goods come with guarantees that cannot be excluded under
Electrical Installation
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
Before carrying out the connection to the power supply, the voltage rating of the appliance (stamped on the
reasonably foreseeable loss or damage. You are also entitled to
appliance identification plate) must be checked for correspondence to the available mains supply voltage, and the
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
mains electric wiring should be capable of handling the oven's power rating (also indicated on the identification
failure.
plate). If you have any doubts, call in a qualified technician.
New Zealand Customers
NOTE: For connections to the mains power supply, never use adapters, reductions or multiple power points as
Nothing herein contained shall be construed in any way as
these may overheat and catch fire. Do not install separate timers.
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
After having installed the appliance, the switched outlet must always be in an accessible position. The electrical
safety of this appliance can only be guaranteed if the cooktop is correctly and efficiently earthed, always ensure
Our Warranty
that the earthing is efficient; if you have any doubts call in a licensed electrician to check the system. The
This product is also covered by the manufacturer's warranty set
out in this document (Our Warranty).
manufacturer declines all responsibility for damage resulting from an installation which has not been correctly
Our Warranty is for a period of twenty four (24) months from the
earthed.
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
WARNING: If any damage occurs to the power cable during or after installation, it must be replaced immediately by
months on the Sealed System (PARTS only) Compressor &
a licensed electrician with a replacement cable from your Service Centre.
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
The cooktops are to be connected to a single phase 220-240Vac 50 Hz supply.
not exclude, restrict or modify) any rights or remedies to which
The appliance is designed for fixed connection to the mains. Means for disconnection with a suitable - isolating
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
switch must be incorporated in the fixed wiring in accordance with the wiring rules. The power supply cord must not
this product. Our Warranty (which is subject to the conditions
touch against any hot surfaces and must be placed so that its temperature does not exceed 75 °C at any point
below) covers rectification free of charge of any fault arising from
along its length.
defective materials or components, or faulty workmanship. The
ELECTRICAL CONNECTIONS
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
LOCAL AUTHORITY REQUIREMENTS
1.
That the purchaser contact Omega prior to any product
Installation is only permitted by a licensed electrician, and carried out according to
repair.
instructions provided by the manufacturer. Incorrect installation might cause harm and
2.
That the purchaser carefully follows all instructions provided
damage, for which the manufacturer accepts no responsibility.
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
Electrical Installation
product.
3.
That the purchaser carefully follows the instructions
Before carrying out the connection to the power supply, the voltage rating of the appliance (stamped on the
provided in the owner's handbook relating to the proper use
and care of the product and does not use the product for
appliance identification plate) must be checked for correspondence to the available mains supply voltage, and the
any purpose other than the DOMESTIC use for which it has
mains electric wiring should be capable of handling the oven's power rating (also indicated on the identification
been designed. If the appliance is used in commercial
plate). If you have any doubts, call in a qualified technician.
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
NOTE: For connections to the mains power supply, never use adapters, reductions or multiple power points as
Three (3) months on any labour cost of service or repair.
these may overheat and catch fire. Do not install separate timers.
Service Area
After having installed the appliance, the switched outlet must always be in an accessible position. The electrical
The provision of service under Our Warranty is limited by the
safety of this appliance can only be guaranteed if the cooktop is correctly and efficiently earthed, always ensure
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
that the earthing is efficient; if you have any doubts call in a licensed electrician to check the system. The
Warranty
manufacturer declines all responsibility for damage resulting from an installation which has not been correctly
earthed.
WARNING: If any damage occurs to the power cable during or after installation, it must be replaced immediately by
a licensed electrician with a replacement cable from your Service Centre.
Contact Us Australia
The cooktops are to be connected to a single phase 220-240Vac 50 Hz supply.
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
The appliance is designed for fixed connection to the mains. Means for disconnection with a suitable - isolating
Email: customercare@omegaappliances.com.au
switch must be incorporated in the fixed wiring in accordance with the wiring rules. The power supply cord must not
touch against any hot surfaces and must be placed so that its temperature does not exceed 75 °C at any point
along its length.
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1.
Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2.
Normal wear and tear e.g. cleaning, light globes, filters etc.
3.
Failure resulting from power surges and electrical storms.
4.
Insect or vermin infestation.
5.
Unauthorised repairs or use of non-genuine Omega parts.
6.
Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7.
Misuse or abuse, including failure to properly maintain or
service.
8.
The clearing of blockages in pumps and hoses.
9.
Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
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