Additional Features - Mitel 6915 User Manual

Additional features

The following features are available using feature keys only if your System Administrator has defined a
programmable key or softkey with the respective functionality on your phone.
When configured on a programmable key, icons are displayed beside the label indicating type of functionality.
When a generic ON/OFF icon or a custom ON/OFF icon (such as those displayed for DND, Make Busy, Phone
Lock, Call Fwd Always, Night Service, and Record a Call) is displayed, the key acts as a toggle to enable and
disable the respective feature. If no icon s displayed beside the key's label, the feature either requires user input
or is used to convey information.
For detailed information on how to use any of the following features, please contact your System Administrator.
Feature
Account Code Non
Verified
Account Code Verified
ACD
User Guide
Description
Non-verified Account
Codes let you enter
codes on the SMDR
record for billing and/or
call management.
Verified Account Codes
let you access features
that are not normally
available at a station. You
enter Verified Account
Codes before making a
call to change the COS
and COR at any station.
When you hang up, the
station returns to normal.
Automatic Call
Distribution (ACD)
functionality allows
call centers to process
incoming calls
based on a number
of customizable
parameters.
Icons
10
Type
Non-Toggle
Non-Toggle
Non-Toggle
76