Frequently Asked Questions - Leadshine Technology M325 User Manual

Micro microstepping driver
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(3) t
: High level width not less than 5.0ms;
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11. Frequently Asked Questions

In the event that your M325 doesn't operate properly, the first step is to identify whether the problem
is electrical or mechanical in nature. The next step is to isolate the system component that is causing
the problem. As part of this process you may have to disconnect the individual components that make
up your system and verify that they operate independently. It is important to document each step in
the troubleshooting process. You may need this documentation to refer back to at a later date, and
these details will greatly assist our Technical Support staff in determining the problem should you
need assistance.
Many of the problems that affect motion control systems can be traced to electrical noise, controller
software errors, or mistake in wiring.
Problem Symptoms and Possible Causes
Symptoms
Motor is not rotating
Motor rotates in the wrong direction
The driver in fault
Erratic motor motion
Motor stalls during acceleration
Excessive motor and driver heating
Tel: +086 0755-26434369
雷赛智能官方代理:雷创智能科技
M325 Micro Microstepping Driver Manual V2.0
Possible Problems
No power
Microstep resolution setting is wrong
DIP switch current setting is wrong
Fault condition exists
The driver is disabled
Motor phases may be connected in reverse
DIP switch current setting is wrong
Something wrong with motor coil
Control signal is too weak
Control signal is interfered
Wrong motor connection
Something wrong with motor coil
Current setting is too small, losing steps
Current setting is too small
Motor is undersized for the application
Acceleration is set too high
Power supply voltage too low
Inadequate heat sinking / cooling
Automatic current reduction function not being utilized
Current is set too high
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Web Site: www.leadshine.com
APPENDIX
Twelve Month Limited Warranty
Leadshine Technology Co., Ltd. warrants its products against defects in materials and
workmanship for a period of 12 months from shipment out of factory. During the warranty period,
Leadshine will either, at its option, repair or replace products which proved to be defective.
Exclusions
The above warranty does not extend to any product damaged by reasons of improper or inadequate
handlings by customer, improper or inadequate customer wirings, unauthorized modification or
misuse, or operation beyond the electrical specifications of the product and/or operation beyond
environmental specifications for the product.
Obtaining Warranty Service
To obtain warranty service, a returned material authorization number (RMA) must be obtained
from customer service at e-mail:
tech@leadshine.com
Customer shall prepay shipping charges for products returned to Leadshine for warranty service,
and Leadshine shall pay for return of products to customer.
Warranty Limitations
Leadshine makes no other warranty, either expressed or implied, with respect to the product.
Leadshine specifically disclaims the implied warranties of merchantability and fitness for a
particular purpose. Some jurisdictions do not allow limitations on how long and implied warranty
lasts, so the above limitation or exclusion may not apply to you. However, any implied warranty of
merchantability or fitness is limited to the 12-month duration of this written warranty.
Shipping Failed Product
If your product fail during the warranty period, e-mail customer service at
obtain a returned material authorization number (RMA) before returning product for service.
Please include a written description of the problem along with contact name and address. Send
failed product to distributor in your area or: Leadshine Technology Co., Ltd. Floor 3, Block 2,
Nanyou Tianan Industrial Park, Nanshan Dist, Shenzhen, China. Also enclose information
regarding the circumstances prior to product failure.
Tel: +086 0755-26434369
www.leadtronker.com
M325 Micro Microstepping Driver Manual V2.0
before returning product for service.
tech@leadshine.com
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Web Site: www.leadshine.com
www.leadtronker.com
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