Troubleshooting - DeLonghi Dinamica Plus Instructions For Use Manual

DISPLAYED MESSAGE
GENERAL ALARM: REFER TO
USER MANUAL
PLEASE WAIT
CLEANING UNDERWAY
PLEASE WAIT

18. TROUBLESHOOTING

Possible malfunctions of the machine are listed below. If the problem cannot be resolved as described, contact Customer Service.
PROBLEM
The appliance does not come on.
The coffee is not hot.
POSSIBLE CAUSE
The inside of the appliance is very dirty.
Remember that the internal tubes of the milk
carafe (E) must be cleaned.
Reminds you the filter (D4) must be replaced.
The machine must be descaled.
Energy saving is enabled.
The appliance is heating up to the optimum
temperature
The appliance has detected impurities in its
internal circuits.
POSSIBLE CAUSE
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
When present, make sure the main
switch «A22» is on.
The cups were not preheated.
The internal circuits of the appliance
have cooled down because 2/3 min-
utes have elapsed since the last coffee
was made.
Coffee temperature setting too low.
The machine needs descaling
REMEDY
Clean the inside of the appliance thoroughly,
as described in section "12. Cleaning". If the
message is still displayed after cleaning, con-
tact De'Longhi customer services and/or an
authorized service centre.
Turn the froth adjustment dial (E1) to CLEAN
(fig. 18).
Replace the filter or remove it as described in
section "15. Water softener filter".
The descaling procedure needs to be carried
out without delay, see section "13. Descaling".
To disable energy saving, proceed as described
in section "6.13 Energy saving
Wait for the appliance to be ready again and
reselect the required drink. If the problem
persists, contact De'Longhi Customer Services.
REMEDY
Press the main switch to the I position «fig. 1».
Warm the cups by rinsing them with hot water
(Please note: the hot water function can be
used).
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"6.3 Rinse
Set a hotter coffee temperature in the menu (see
section "6.7 Coffee temperature ").
Please note: Varying the temperature has
most effect for long drinks.
Proceed as described in section "13. Descal-
ing". Next, check the water hardness ("14.1
Measuring water hardness") and make sure the
machine setting matches the local water supply
hardness ("14.2 Setting water hardness").
23
".
").