Troubleshooting Chart - Valcom V-2003A User Manual

SYMPTOMS
1. No output to speakers
2. No music output
3. Programmed feature not functioning
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service
for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or
refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (A service
charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (Major repairs will
be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be
liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection
with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the
carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the
F.O.B. point.
Roanoke, VA 24019-5056
Phone: (540) 563-2000
FAX:
TABLE 1 - TROUBLESHOOTING CHART
VALCOM LIMITED WARRANTY
Headquarters:
Valcom, Inc.
5614 Hollins Road
(540) 362-9800
SOLUTIONS
A. Monitor for the presence of audio on the page
outputs of the V-2003A/V-2003AHF during a
page using a butt set. Refer to connection
information.
B. Check AC line fuse on V-2003A/V-2003AHF.
C. Check dip switch settings and perform a power
down reset.
D. Verify all other switch settings.
A. Monitor for the presence of music audio on the
music input terminals using a Butt Set.
B. Check music input connector pins on the
V-2003A/V-2003AHF 66 connection block for
proper termination.
C. Check dip switch settings and perform a power
down reset.
A. Check dip switch settings.
B. Reprogram zone, then perform a power down
reset.
In Canada
CMX Corporation
35 Van Kirk Drive #11 and 12
Brampton, Ontario L7A 1A5
Phone: (905) 456-1072
FAX: (905) 456-2269
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