Troubleshooting; Product Specifications - Honeywell HCE300 Series Owner's Manual

TROUBLESHOOTING

PROBLEM
If your Honeywell Ceramic Tower
Heater shuts off unexpectedly or fails
to operate, one of your heater safety
features may have been activated to
prevent overheating.

PRODUCT SPECIFICATIONS

MODEL(S)
HCE305/HCE309/
HCE311/HCE351 Series
HCE317 Series
HCE322/HCE352 Series 8.74"L x 6.69"W x 21.65"H 4.41lbs
HCE323/HCE353 Series 8.74"L x 6.69"W x 23.15"H 4.56lbs
Operation Cost*
To estimate the cost to operate this heater, multiply the watts used by 0.001 to convert into kilowatts. Then multiply
by your local kilowatt electric rate and by the length of time you run the heater in hours. For example, if your electric
rate is $0.1284** per kilowatt hour and you ran this heater in constant high mode (1500 watts) for 4 hours, it
would cost you $0.77 cents to run the heater (1500 watts x 4 hours x 0.001) x $0.1284kwp = $0.77 cents).
NOTE: The Low setting does not require as much electricity to operate, it is more energy efficient and may be a
better option if you are concerned about the higher power consumption when the heater is on the High setting.
*Calculation (Total Wattage x 0.001) x Cost per Kilowatt Hour x Hours Used = Cost to operate.
**Average Retail Price of Electricity to Ultimate Customer by End-Use, US Energy Information Administration, October 2019.
CONSUMER RELATIONS
We are here to help.
Call us toll-free at: 1-800-477-0457
In US contact us at: www.HoneywellPluggedIn.com/contact-us
Or visit our website at: www.HoneywellPluggedIn.com
In Canada email: ConsumerRelations@HelenofTroy.com
Or visit our website at: www.HoneywellPluggedIn.ca
Please be sure to specify Model number HCE300 Series.
NOTE: if you experience a problem, please contact consumer relations first or see your warranty. Do not
return to the original place of purchase. Do not attempt to open the electrical housing yourself, doing so
may void your warranty and cause damage to the heater or personal injury.
SOLUTION
Be sure it is plugged in and that the electrical outlet is working.
Check for any obstructions. If you find an obstruction, turn the
heater OFF
then remove the obstruction. Wait at least 10 minutes, then re-plug
the heater in and follow the OPERATION instructions.
UNIT DIMS
8.74"L x 6.69"W x 12.8"H 3.19lbs
8.74"L x 6.69"W x 21.65"H 4.41lbs
and unplug it. Allow the heater to cool completely,
AMPS UNIT
12.5
12.5
12.5
12.5
6
MAX
VOLTAGE WATTS
120V, 60Hz 1500
120V, 60Hz 1500
120V, 60Hz 1500
120V, 60Hz 1500
MAX
BTUs
5118
5118
5118
5118