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Copyright 2020 Fuze, Inc. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written...
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• Message Waiting Indicator: flashes red to indicate new messages • Line keys: gives access to phone lines, parking lots, and favorites in Lines view • Home key: press the key from any screen to display the Home view (from Home view, press once more to display other phone views) •...
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• Dial pad: enables the entering of numbers, letters, and special characters • Security slot: enables the connection at the back of the phone to a laptop cable lock so it can be secured it to a desktop...
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• Message Waiting Indicator: flashes red to indicate new messages • Line keys: gives access to phone lines, parking lots, and favorites in Lines view • Home key: press the key from any screen to display the Home view (from Home view, press once more to display other phone views) •...
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• Messages key: press key to access the message center • Transfer key: press key to initiate call transfer • Speaker: provides ringer and hands-free (speakerphone) audio output • Dial pad: enables the entering of numbers, letters, and special characters •...
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• In Lines View, a line key can be pressed to access the Dialer and view the number of active or held calls on the phone, as shown in the graphic above • In Lines view, the order of appearance on the display would be, line appearance, parking lots, buddy lists, and speed dial •...
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Calls view can be accessed if the phone has an active and held call in progress, or if one call is on hold. In Calls view, use the up and down navigation keys to see all the active and held calls. If the phone has more than one line, calls will display under the associated line, as shown.
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Calls can be placed in these ways: • Manually, from the Dialer • Automatically, by tapping a favorite in Lines view • Automatically, from the Favorites list, Recent Calls list, or Contact Directory To make calls within the US, dial the 10 digit number including the area code and local number.
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If the phone is already in handset, speakerphone, or headset mode, press Answer and the phone will automatically use the mode that is currently being used.
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To transfer the call to another device, press ** then all devices will ring and the call can be picked up. The Caller will hear silence while waiting for the other device to ring.
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Calls can be transferred internally and externally • If Blind is not visible, press More > Blind • The call automatically transfers to the person that was specified •...
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During a conference call, the conference management feature may be accessible. This feature enables management of each person in the conference call so that participants can be muted, placed on hold, and removed. The system administrator can enable/disable this feature for a device.
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In Calls view, be sure to highlight the conference before pressing Hold.
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From Lines or Calls view, press the Split soft key • After splitting the conference call, press End Call on selected line to end each • individual call...
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There are different ways to initiate call forwarding. Choose a preferred method. • From the Home view, select Forward • From the Home view, select Settings and then select Features > Forward • If the phone is idle, press the Forward soft key from the Lines view •...
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Voicemail Setup • Access the message center • Enter temporary PIN when prompted (extension) • Follow prompts to record name and standard greeting (busy message is not necessary) • Create a new permanent PIN (4-15 digits) • New PIN cannot be the extension number, a replicated digit (1111) or a sequential digits (1234) •...
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To search for a contact: • From the Contact Directory, press Search • Enter the search criteria and press Search A list of search results displays, press Back to return to the Contact Directory...
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To update a contact’s information: • From the Contact Directory, select the contact that requires an update, and press Info > Edit • Update the contact’s information, and press Save To delete a contact: • From the Contact Directory, select the contact that is to be deleted, and press Info >...
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• Enter the contact criteria and press Save Favorite Index is automatically added when entering a new contact. There is a local directory limit of 100 entries for the VVX 200 series and 500 entries for the VVX 300 series.
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• From the Home view, toggle and select DND • From the Lines view, press the DND soft key • If the phone is idle, the Do Not Disturb icon, displays next to the phone line in Lines view • If there are new messages or forwarding is enabled, the messages or forwarding icon displays instead...
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• It is possible to view contact’s presence status, such as Be right back, Out to lunch, or Busy, from the phone’s Buddy list • It is also possible to view buddies’ statuses from Lines view and Home view • Changing the order of speed dials does not change the order of the buddy list...
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To add a contact to the Buddy list: • From the Contact Directory, select a contact • From the contact’s information screen, press Edit • From the Edit Contact screen, navigate to Watch Buddy, and select enable or disable • When enabled, the contact is added to the Buddy list so the contact’s status can be monitored •...
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If status is updated on the phone, the new status is visible to others. It is possible to update status to one of the following: • Online • Busy • Be right back • Away • On the phone • Out to lunch •...
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With visual parking, a user can see which lots are available. A red light will appear on the corresponding line key, if the parking lot is in use. Non-visual parking is also available. With Non-visual parking, the user will not see parking lots displayed as line keys.
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• The user will be signed out automatically at the end of the day • The user will also have the choice to manually unbook when leaving the office...
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