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Poly VVX 50 Series Instructions Manual
Poly VVX 50 Series Instructions Manual

Poly VVX 50 Series Instructions Manual

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Copyright 2020 Fuze, Inc. All rights reserved. Information in this document is subject
to change without notice. The software described in this document is furnished
under a license agreement or nondisclosure agreement. The software may be used or
copied only in accordance with the terms of those agreements. No part of this
publication may be reproduced, stored in a retrieval system, or transmitted in any
form or any means electronic or mechanical, including photocopying and recording
for any purpose other than the purchaser's personal use without the written
permission of Fuze, Inc. Fuze, Inc. 2 Copley Place, Suite 7000 Boston, MA 02116,
800.890.1553

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Summary of Contents for Poly VVX 50 Series

  • Page 1 Copyright 2020 Fuze, Inc. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written...
  • Page 4 Line keys - Enable you to select a phone line, view calls on a line, or quickly call a favorite contact. Reversible tab - Secures the handset in the cradle when your phone stand is positioned at a high angle. To secure the handset, remove the tab, reverse it so the protrusion points up, and re-insert it.
  • Page 5 Security slot (on back) - Enables you to attach a universal security cable lock to your phone so you can secure it to a desktop. Screen - color display with a backlight that enables you to view menu options and data.
  • Page 6 Line keys - Enable you to select a phone line, view calls on a line, or quickly call a favorite contact. Reversible tab - Secures the handset in the cradle when your phone stand is positioned at a high angle. To secure the handset, remove the tab, reverse it so the protrusion points up, and re-insert it.
  • Page 7 of the screen. Security slot (on back) - Enables you to attach a universal security cable lock to your phone so you can secure it to a desktop. Screen - color display with a backlight that enables you to view menu options and data.
  • Page 8 Line keys - Enable you to select a phone line, view calls on a line, or quickly call a favorite contact. Reversible tab - Secures the handset in the cradle when your phone stand is positioned at a high angle. To secure the handset, remove the tab, reverse it so the protrusion points up, and re-insert it.
  • Page 9 Soft keys - Enable you to select context sensitive keys that display along the bottom of the screen. Security slot (on back) - Enables you to attach a universal security cable lock to your phone so you can secure it to a desktop. Screen - color display with a backlight that enables you to view menu options and data.
  • Page 10 Line keys - Enable you to select a phone line, view calls on a line, or quickly call a favorite contact. Reversible tab - Secures the handset in the cradle when your phone stand is positioned at a high angle. To secure the handset, remove the tab, reverse it so the protrusion points up, and re-insert it.
  • Page 11 Soft keys - Enable you to select context sensitive keys that display along the bottom of the screen. Security slot (on back) - Enables you to attach a universal security cable lock to your phone so you can secure it to a desktop. Screen - Shows a 10.9 cm (4.3 in) color display with a backlight that enables you to view menu options and data.
  • Page 13 On the Lines Screen, a line key can be pressed to access the Dialer and view the number of active or held calls on the phone.
  • Page 14 Multiple calls can be viewed on any active lines from the Calls screen. Press the Home key > From the Lines screen, press the Calls soft key. On VVX 150 phones, press the L > C soft key. The Calls screen is displayed with the list of active and held calls for each line on the phone.
  • Page 16 Calls can be placed in the following ways: • Manually from the Dialer • Automatically by pressing the favorite button in Lines view • Automatically from the Favorites list, Recent Calls list, or Contact Directory It is not necessary to dial 1 or 9 prior to the number.
  • Page 17 If the phone is already in handset, speakerphone, or headset mode, press Answer and the phone will automatically use the mode that is currently being used. If a call is not answered within 10 seconds, the Incoming Call screen disappears, and the Calls screen is displayed.
  • Page 21 On devices with access to multiple lines, select the appropriate line first. The forwarding number or name of the contact chosen scrolls in the status bar. When Always is selected as the forwarding option, the forwarding icon is displayed on the line.
  • Page 22 A default transfer type can be chosen to use for all calls on VVX business IP phones. When the default transfer type is chosen, the phone uses the selected transfer type for all calls. Consultative is the default transfer type. Navigate to Settings >...
  • Page 24 During a conference call, the conference management feature may be accessible. This feature enables management of each person in the conference call so that participants can be muted, placed on hold, and removed. The system administrator can enable/disable this feature for a device. To manage the call –...
  • Page 25 In Calls view, be sure to highlight the conference before pressing Hold.
  • Page 29 The Message key is available on VVX 450 and VVX 350 models only. On the VVX 250 and VVX 150, the message center can be accessed via the Home View or by dialing *123 only. Voicemail Setup: • Access the message center •...
  • Page 32 Favorite Index is automatically added when entering a new contact.
  • Page 33 To update a contact’s information: • From the Contact Directory, select the contact to be updated, and press Info > Edit • Update the contact’s information, and press Save To delete a contact: • From the Contact Directory, select the contact to be deleted, and press Info > More >Delete •...
  • Page 38 To add a contact to the Buddy list: • From the Contact Directory, select a contact • From the contact’s information screen, press Edit • From the Edit Contact screen, navigate to Watch Buddy, and select enable or disable • When enabled, the contact is added to the Buddy list so it is possible to monitor the contact’s status •...
  • Page 39 When the status is updated on the phone, that new status is visible to others. Available statuses include: • Online • Busy • Be right back • Away • On the phone • Out to lunch • Do not disturb To update presence setting: •...
  • Page 40 On the VVX 150 model, occupied line keys will be displayed with a busy icon. With visual parking, a user can see which lots are available. A red icon will appear on the corresponding line key, if the parking lot is in use. Non-visual parking is also available.

This manual is also suitable for:

Vvx 450Vvx 350Vvx 250Vvx 150