Grandstream Networks GXP17 Series User Manual
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Grandstream Networks GXP17 Series User Manual

Grandstream Networks GXP17 Series User Manual

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Grandstream Networks, Inc.
GXP17xx Series
User Guide

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Summary of Contents for Grandstream Networks GXP17 Series

  • Page 1 Grandstream Networks, Inc. GXP17xx Series User Guide...

  • Page 2: Product Overview

    GXP17xx Series – User Guide Thank you for purchasing Grandstream GXP1760/GXP1760W/GXP1780/GXP1782 mid-range IP phones. The GXP1760/GXP1760W is a mid-range IP phone with integrated dual-band Wi-Fi (For GXP1760W only), a sleek design and moderate call-volume features. It comes equipped with 6 lines, 3 SIP accounts, 6 dual-color line keys and 4 XML programmable context sensitive soft keys on a 200 x 80 pixel (3.3”) back-lit LCD display screen.
  • Page 3 GXP1760/GXP1760W Technical Specifications The following table defines all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for GXP1760W. Protocols/ SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, Standards TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6.
  • Page 4 Universal power adapter included, Input: 100-240V, Output +5V, 1A. Power & Green Integrated Power-over-Ethernet (802.3af). Energy Efficiency Max power consumption: 5W. Dimension: 231mm(W) x 167mm(L) x 86mm(H). Physical Unit weight: 0.925kg. Package weight: 1.55kg. Operation: 0°C to 40°C. Temperatu re and Storage: -10°C to 60°C.

  • Page 5: Installation

    HD Audio Yes, HD handset and speakerphone with support for wideband audio. Base Yes, 2 angle positions available. Wall Mount stand sold separately. Stand Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS. User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted Security configuration file, SRTP, TLS, 802.1x media access control.

  • Page 6: Connecting Your Phone

    Main Case Handset Phone Cord Power Adaptor Ethernet Cable Phone Stand Quick Installation Guide Table 4: GXP1760/GXP1760W/GXP1780/GXP1782 Equipment Packaging GXP1760/GXP1760W Package Contents Figure 1: GXP1760W Package Contents GXP1780/GXP1782 Package Contents Figure 2: GXP1780/GXP1782 Package Contents Connecting Your Phone Handset Port RJ9 handset connector port.

  • Page 7: Using The Webgui

    Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset). LAN Port RJ-45 port connecting to Ethernet. 10/100Mbps for GXP1760W/GXP1780 and 10/100/1000Mbps for GXP1782. PC Port RJ-45 port connecting to PC. 10/100Mbps for GXP1760/GXP1760W/GXP1780 and 10/100/1000Mbps for GXP1782. Power Jack 5V DC Power connector port.

  • Page 8: Getting Started

    Using the Keypad Menu To connect the GXP1760W to Wi-Fi Network through the keypad menu. Please refer to following steps: 1. On LCD menu, navigate to System �� Network �� Wi-Fi settings and enable Wi-Fi. 2. Select “Scan” and GXP1760W will automatically start scanning within the range. 3.
  • Page 9 Shows the status of the phone for registration status, call features and etc. using icons as shown in the Status icon next table. Line status indicator Displays the name of the account that is in use. The Softkeys are context sensitive and will change depending on the status of the phone. Typical functions assigned to Softkeys are: Next Toggles between different idle screens.
  • Page 10 The Softkeys are context sensitive and will change depending on the call status of the phone. Here are the main Softkeys in call screen. Redial Redials the last dialed number after off hook when there is existed call log. Dial Dials the call out after off hook and entering the number.
  • Page 11 Registration Status. Solid – Registered. Hollow – Unregistered. Handset Status. Off – Handset On Hook. On – Handset Off Hook. Speaker Status. Off – Speaker Off. On – Speaker On. Headset Status. Off – Headset Off. On – Headset On. Mute Status.

  • Page 12: Using The Keypad

    Using the Keypad Figure 6: GXP1760W Keyboard Figure 7: GXP1780/GXP1782 Keyboard Switch between line 1 and line 2. • Solid Green：Calling, Talking. Line Key • Flash Green：Call on hold. • Flash Red：Incoming call. Softkeys The Softkeys are context sensitive and will change depending on the status of the phone.

  • Page 13: Configuration Via Keypad

    Navigation Keys: When entered the menu: • Press the UP/DOWN keys to scroll through menu options. • Press the LEFT key to go back to the previous menu. • The RIGHT key has no function. In Idle: • Press the UP key to view missed calls. •...
  • Page 14 Navigate in the menu options: Press the arrow keys up/down/left/right to navigate in the menu options. Enter/Confirm selection: Press the round MENU button or “Select” softkey to enter the selected option. Back: Press “Back” softkey to exit to the previous menu. Return to Home page: In any menu, press “Back”...
  • Page 15 Preference sub menu includes the following options: Do Not Disturb Enables/disables Do Not Disturb on the phone. Ring Tone Configures different ring tones for incoming call. Ring Volume Adjusts ring volume by pressing left/right arrow key. LCD Contrast Adjusts active LCD contrast by pressing left/right arrow key. LCD Brightness Adjusts LCD brightness of idle state and active state by pressing left/right arrow key.
  • Page 16 Phone sub menu includes the following options: Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password, SIP Transport and Audio information to Phone register SIP account. Call Features Configures call forward features for Forward All, Forward Busy, Forward No Answer and No Answer Timeout.
  • Page 17 Syste System sub menu includes the following options: Network Internet Protocol Selects “Prefer IPv4” or “IPv6”. IPv4 Settings Selects IP mode (DHCP/Static IP/PPPoE). DHCP Settings Configures “Host Name (Option 12)” and “Vendor Class ID (Option 60)”. PPPoE Settings Configures PPPoE account ID and password. Static IP Settings Configures static IP address, Netmask, Gateway, DNS Server 1, and DNS Server 2.
  • Page 18 Password Specifies the Password for the HTTP/HTTPS Server. File Prefix Specifies the prefix of the firmware to be downloaded and flashed into the phone. File Postfix Specifies the postfix of the firmware to be downloaded and flashed into the phone. Config Server Configures config server for provisioning the phone.
  • Page 19 Test Password Strength Turns on/off Test Password Strength feature. This will allow only passwords with some constraints to ensure better security. Factory Functions Audio Loopback Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine. Press “Exit” softkey to exit audio loopback mode.
  • Page 20 Figure 8 : Keypad MENU Configuration Characters Input Each key on a GXP17xx except for key 1 corresponds to one number and a group of three letters, Users need to tap on a key multiple times until the wanted number or letter appears (Both lower and upper case available), While key 1 is used to input special characters and number 1.

  • Page 21: Making Phone Calls

    Making Phone Calls Handset, Speaker and Headset Mode The GXP1760/GXP1760W/GXP1780/GXP1782 allows users to switch among handset, speaker or headset when making calls. Press the Hook Switch to switch to handset, press the Headset button to switch to headset, or press the Speaker button to switch to speaker.

  • Page 22: Automatic Redial

    While dialing, the phone will predict, and list candidates of the target number based on the entered digits. If the target number exists in the phonebook/call log, the phone will display a list of matched numbers and the user could select the number using the Up/Down key and dial out.

  • Page 23: Making Calls Using Ip Addresses

    Via Paging/Intercom 1. Take handset off hook, or Press Speaker button, or Press Headset button with headset plugged in, or Press an available LINE key to activate speaker, 2. You shall hear dial tone after one of the previous manipulations. 3.

  • Page 24: Answering Phone Calls

    To enable Quick IP Call Mode, go to phone’s Web GUI��Settings��Call Features, set “Use Quick IP Call Mode” to “Yes”. Clicking on “Save and Apply” on the bottom of Web GUI page to apply the change. To make Quick IP Call, take the phone off hook first. Then dial #xxx where x is 0-9 and xxx<255.

  • Page 25: Do Not Disturb

    Figure 10: FwdCall – Number field / BLF Destination Do Not Disturb Do Not Disturb can be enabled/disabled from phone’s LCD by following the steps below: 1. Press the Menu button and select “Preference” using navigation keys. 2. Select Do Not Disturb. 3.

  • Page 26: Transfer Softkey

    4. Dial the number and press SEND or # to make a second call. (Once the number is entered, a “Transfer” softkey will show. If “Transfer” softkey is pressed instead of SEND or #, a blind transfer will be performed). 5.

  • Page 27: Voice Messages (Message Waiting Indicator)

    3. Dial the number and press SEND key to establish the second call. 4. Press CONF key or press the ConfCall softkey to establish the conference. Join more parties in established conference call. 1. Establish conference call. 2. Press CONF key and a new line will be brought up using the same account. 3.

  • Page 28: Call Features

    able to answer the call from the phone with the SCA extension registered. All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).
  • Page 29 Call with Call Waiting Enabled (per Call) Off hook the phone. Dial *71 and then enter the number to dial out. Unconditional Call Forward. To set up unconditional call forward: Off hook the phone. Dial *72 and then enter the number to forward the call. Press OK softkey or SEND key.
  • Page 30 From the web GUI 1. Access Web GUI of GXP17xx phone. 2. Go to Settings → Programmable Keys → Virtual Multi-Purpose Keys. Figure 11: GXP1782 VPK Setting page From the phone’s keypad Users can modify their VPK settings using device’s keypad instead of going to web GUI. Simply long press desired VPK key for 3 seconds to get into modifying mode.

  • Page 31: Connecting To Devices

    Figure 15: GXP1782 Idle Screen example – VPK Changing Default Password on First Boot When accessing the GXP2130/2140/2160/2170/2135 for the first time or after factory reset, users will be asked to change the default administrator password before accessing GXP21xx Web interface. The new password field is case sensitive with a maximum length of 25 characters.

  • Page 32: Restore Factory Default Settings

    RESTORE FACTORY DEFAULT SETTINGS Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
  • Page 33 Firmware Version 1.0.1.79 Added Support to BLF key as forward destination during ringing state. [Forward a Call (during ringing state)] Firmware Version 1.0.1.74 Added option to auto redial when called number is busy. [Automatic Redial] Added Support more characters for password input from LCD: “<,>,?, {, }, [, ], ^” using key “1”. Firmware Version 1.0.1.64 Added support for 3CX Auto Provision.

This manual is also suitable for:

Gxp1760Gxp1760wGxp1780Gxp1782

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