Grandstream Networks GXP1760 User Manual
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Grandstream Networks GXP1760 User Manual

Small business ip phones
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Grandstream Networks, Inc.
GXP1760 & GXP1780/82
Small Business IP Phones
User Guide

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Summary of Contents for Grandstream Networks GXP1760

  • Page 1 Grandstream Networks, Inc. GXP1760 & GXP1780/82 Small Business IP Phones User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION GXP1760/GXP1780/GXP1782 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Firmware Version 1.0.0.13 ........................6 GUI INTERFACE EXAMPLES ..................7 WELCOME ........................8 PRODUCT OVERVIEW ....................9 Feature Highlights ..........................9 GXP1760 Technical Specifications ......................9 GXP1780/GXP1782 Technical Specifications ..................11 INSTALLATION ......................13 Equipment Packaging .......................... 13 GXP1760 Package Contents ....................... 13 GXP1780/GXP1782 Package Contents ....................
  • Page 5 Call Features ............................27 CONNECTING TO DEVICES..................30 EHS Headset ............................30 RESTORE FACTORY DEFAULT SETTINGS ............... 31 EXPERIENCING THE GXP1760/GXP1780/GXP1782..........32 P a g e GXP17xx User Guide...
  • Page 6 Table of Tables Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance ..............9 Table 2: GXP1760 Technical Specifications ....................9 Table 3: GXP1780/GXP1782 Technical Specifications ................11 Table 4: GXP1760/GXP1780/GXP1782 Equipment Packaging ..............13 Table 5: LCD Display Definitions ......................... 15 Table 6: GXP17xx Keypad Buttons ......................

  • Page 7: Change Log

    GXP1760/GXP1780/GXP1782. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. 1.0.0.13 Firmware Version  This is the initial version for GXP1760/GXP1780/GXP1782 P a g e...

  • Page 8: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/gxp17xx_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages P a g e GXP17xx User Guide...

  • Page 9: Welcome

    Enterprise IP Phone. GXP17xx series is a next generation small to medium business IP phone. The GXP1760 features 6 dual-color line keys with 3 SIP accounts, 4 XML programmable context-sensitive Softkeys, 200 x 80-pixel backlit LCD display, the GXP1780/GXP1782 supports 8 dual-color lines with 4 SIP accounts, 4 XML programmable keys, 200 x 80-pixel backlight LCD display.

  • Page 10: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GXP1760 & GXP1780/82: Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance  6 lines  200*80-pixel backlit LCD display  4 XML programmable Softkeys  8 Dedicated function Keys GXP1760 ...
  • Page 11 Humidity Storage: -10°C to 60°C.  Humidity: 10％ to 90% Non-condensing. GXP1760 phone, handset with cord, base stand, universal power supply, network Package Content cable, Quick Installation Guide, GPL license.  Compliance FCC: Part 15 (CFR 47) Class B. ...

  • Page 12: Gxp1780/Gxp1782 Technical Specifications

    GXP1780/GXP1782 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for GXP1780/GXP1782. Table 3: GXP1780/GXP1782 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A Protocols/Standards record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6.
  • Page 13  Package weight: 1.55kg.  Operation: 0°C to 40°C. Temperature and  Humidity Storage: -10°C to 60°C.  Humidity: 10％ to 90% Non-condensing. GXP1780/GXP1782 phone, handset with cord, base stand, universal power Package Content supply, network cable, Quick Installation Guide, GPL license. ...

  • Page 14: Installation

    INSTALLATION Equipment Packaging The following table describe the equipment packaging: Table 4: GXP1760/GXP1780/GXP1782 Equipment Packaging Main Case Handset Phone Cord Power Adaptor Ethernet Cable Phone Stand Quick Start Guide GXP1760 Package Contents Figure 1: GXP1760 Package Contents P a g e...

  • Page 15: Gxp1780/Gxp1782 Package Contents

    RJ9 headset connector port (supporting EHS with Plantronics headset). Headset Port RJ-45 port connecting to Ethernet. 10/100Mbps for GXP1760/GXP1780 LAN Port and 10/100/1000Mbps for GXP1782. RJ-45 port connecting to PC. 10/100Mbps for GXP1760/GXP1780 and PC Port 10/100/1000Mbps for GXP1782. Power Jack 5V DC Power connector port.

  • Page 16: Getting Started

    GETTING STARTED Idle Screen GXP1760/GXP1780/GXP1780 screen displays differently depending on whether the phone is idle or in use (active). The following figure shows the idle screen of GXP1780/GXP1782 as example. Figure 3: GXP17xx Idle Screen The following table describes the items displayed on GXP1760/GXP1780/GXP1782 idle screen.
  • Page 17  Missed Shows up unanswered calls to this phone. The Softkeys are context sensitive and will change depending on the call status of the phone. Here are the main Softkeys in call screen.  Redial Redials the last dialed number after off hook when there is existed call log. ...
  • Page 18 GXP1760/GXP1780/GXP1782 LCD Icons Registration Status. Solid – Registered. Hollow – Unregistered. Handset Status. Off - Handset On Hook. On - Handset Off Hook. Speaker Status. Off - Speaker Off. On - Speaker On. Headset Status. Off - Headset Off. On - Headset On.

  • Page 19: Using The Keypad

    Using The Keypad Line Keys Softkeys Navigation Keys Contact Transfer Conference Headset Standard Keypad Mute Send Speaker Volume Menu/Ok key Figure 4: GXP1760 Keyboard Line Keys Softkeys Navigation Keys Contact Transfer Conference Headset Standard Keypad Mute Send Speaker Volume Menu/Ok key...

  • Page 20: Table 6: Gxp17Xx Keypad Buttons

    Table 6: GXP17xx Keypad Buttons Switch between line 1 and line 2.  Solid Green：Calling, Talking. Line Key  Flash Green：Call on hold.  Flash Red：Incoming call. The Softkeys are context sensitive and will change depending on the status of Softkeys the phone.

  • Page 21: Making Phone Calls

    Multiple Sip Accounts and Lines GXP1760 can support up to 3 independent SIP accounts, GXP1780/GXP1782 can support up to 4 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account. In off hook state, select an idle line and the dial tone will be heard.
  • Page 22  Take handset off hook, or Press Speaker button, Press Headset button with headset plugged in, Press an available LINE key to activate speaker.  You shall hear dial tone after off hook.  Enter the number.  Press SEND key or # to dial out. ...

  • Page 23: Making Calls Using Ip Addresses

    set on for Call Return.  Directly press the Call Return key to dial out.  Via Paging/Intercom.  Take handset off hook, or Press Speaker button, Press Headset button with headset plugged in, Press an available LINE key to activate speaker, ...
  • Page 24 To make a direct IP call, please follow the steps below:  Press MENU button to bring up main menu.  Select "Direct IP Call" using the navigation arrow keys.  Press MENU to enter the Direct IP Call mode. ...

  • Page 25: Answering Phone Calls

    Answering Phone Calls Receiving Calls  Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing the flashing LINE key.  Multiple incoming calls. When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone).

  • Page 26: Transfer Softkey

     Press TRANSFER.  Press the other LINE key which is on hold to transfer the call.  Auto-Attended Transfer.  Set "Auto-Attended Transfer" to "Yes" under Web GUI->Settings->Call Features. And then click "Save and Apply" on the bottom of the page. ...
  • Page 27  End Conference.  Users could press the EndCall softkey or simply hang up the call to terminate the conference call. GXP1760/GXP1780/GXP1782 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. ...

  • Page 28: Voice Messages (Message Waiting Indicator)

    "shared line" buttons associated with the account. Call Features The GXP1760 and GXP1780/82 support traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. P a g e...

  • Page 29: Table 7: Call Features

    Table 7: Call Features Block Caller ID (for all subsequent calls)  Off hook the phone.  Dial *30. Send Caller ID (for all subsequent calls)  Off hook the phone.  Dial *31. Disable Call Waiting  Off hook the phone. ...
  • Page 30  Dial *73.  Hang up the call. Busy Call Forward. To set up busy call forward:  Off hook the phone.  Dial *90 and then enter the number to forward the call.  Press OK softkey or SEND key. Cancel Busy Call Forward.

  • Page 31: Connecting To Devices

    The GXP1760 & GXP1780/82 support EHS headset (Plantronics). EHS Headset The GXP1760 & GXP1780/82 supports normal RJ9 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the phone web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.

  • Page 32: Restore Factory Default Settings

    RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. Please follow the instructions below to reset the phone: ...

  • Page 33: Experiencing The Gxp1760/Gxp1780/Gxp1782

    EXPERIENCING THE GXP1760/GXP1780/GXP1782 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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