Related Manuals for Grandstream Networks GXP1780
Summary of Contents for Grandstream Networks GXP1780
- Page 1 Grandstream Networks, Inc. GXP1760/GXP1760W GXP1780/GXP1782 Mid-Range IP Phones User Guide...
- Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: https://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
- Page 3 CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GXP1760W is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.grandstream.com/support/resources P a g e GXP17xx User Guide...
- Page 4 GNU GPL INFORMATION GXP1760/GXP1760W/GXP1780/GXP1782 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
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Page 5: Table Of Contents
Firmware Version 1.0.0.13 ........................8 WELCOME ........................9 PRODUCT OVERVIEW ....................10 Feature Highlights ..........................10 GXP1760/GXP1760W Technical Specifications .................. 11 GXP1780/GXP1782 Technical Specifications ..................12 INSTALLATION ......................14 Equipment Packaging .......................... 14 GXP1760/GXP1760W Package Contents ................... 14 GXP1780/GXP1782 Package Contents ....................15... - Page 6 Connecting Your Phone ........................15 Connecting the GXP1760W to WiFi ....................16 Using the WebGUI ........................16 Using the Keypad Menu ....................... 16 GETTING STARTED ..................... 18 Idle Screen ............................18 Using the Keypad ..........................21 Configuration via Keypad ........................23 Characters Input ..........................
- Page 7 RESTORE FACTORY DEFAULT SETTINGS ............... 46 EXPERIENCING THE GXP1760W/GXP1780/GXP1782 ..........47 Table of Tables Table 1: GXP1760/GXP1760W/GXP1780/GXP1780 Features at a Glance ..........10 Table 2: GXP1760/GXP1760W Technical Specifications ................11 Table 3: GXP1780/GXP1782 Technical Specifications ................12 Table 4: GXP1760/GXP1760W/GXP1780/GXP1782 Equipment Packaging ..........14 Table 5: LCD Display Definitions .........................
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Page 8: Change Log
GXP1760W/GXP1780/GXP1782. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.119 • No major changes. Firmware Version 1.0.1.118 •... -
Page 9: Firmware Version 1.0.1.58
Firmware Version 1.0.0.48 • No major changes. Firmware Version 1.0.0.38 • No major changes. Firmware Version 1.0.0.37 • No major changes. Firmware Version 1.0.0.13 • This is the initial version for GXP1780/GXP1782. P a g e GXP17xx User Guide Version 1.0.1.119... -
Page 10: Welcome
It is also one of the first Grandstream phones to come equipped with a Kensington Security Slot— one of the most popular anti-theft solutions on the market. The GXP1780/1782 supports the fastest possible connection speeds with dual auto-sensing Gigabit network ports (on GXP1782 only) as well as automated provisioning features with media access control. -
Page 11: Product Overview
PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GXP1760W/GXP1780/GXP1782: Table 1: GXP1760/GXP1760W/GXP1780/GXP1780 Features at a Glance 6 lines 200*80-pixel backlit LCD display 4 XML programmable Softkeys 8 Dedicated function Keys GXP1760 ... -
Page 12: Gxp1760/Gxp1760W Technical Specifications
GXP1760/GXP1760W Technical Specifications The following table defines all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for GXP1760W. Table 2: GXP1760/GXP1760W Technical Specifications Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6. -
Page 13: Gxp1780/Gxp1782 Technical Specifications
GXP1780/GXP1782 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for GXP1780/GXP1782. Table 3: GXP1780/GXP1782 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record,... - Page 14 Storage: -10°C to 60°C. Humidity Humidity: 10％ to 90% Non-condensing. GXP1780/GXP1782 phone, handset with cord, base stand, universal power supply, Package Content network cable, Quick Installation Guide, GPL license. FCC: Part 15 (CFR 47) Class B. Compliance CE: EN55022 Class B, EN55024 Class B, EN61000-3-2, EN61000-3-3, EN60950-1.
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Page 15: Installation
INSTALLATION Equipment Packaging The following table describe the equipment packaging: Table 4: GXP1760/GXP1760W/GXP1780/GXP1782 Equipment Packaging Main Case Handset Phone Cord Power Adaptor Ethernet Cable Phone Stand Quick Installation Guide GXP1760/GXP1760W Package Contents Figure 1: GXP1760W Package Contents P a g e GXP17xx User Guide Version 1.0.1.119... -
Page 16: Gxp1780/Gxp1782 Package Contents
Power Jack 5V DC Power connector port. To set up the GXP1760/GXP1760W/GXP1780/GXP1782, follow the steps below: 1. Attach the phone stand or wall mount to the slots on back of the phone. 2. Connect the handset and main phone case with the phone cord. -
Page 17: Connecting The Gxp1760W To Wifi
Connecting the GXP1760W to Wi-Fi There are two methods for connecting the GXP1760W to Wi-Fi network, through the web GUI or using the keypad menu. Please refer to the following detailed steps: Using the WebGUI To connect the GXP1760W to Wifi Network through the web GUI. Please refer to following steps: 1. -
Page 18: Figure 4: Wifi Signal Icon On The Gxp1760W Lcd Screen
correct password to connect. If the Wi-Fi settings are configured correctly, the GXP1760W will connect to the Wi-Fi network automatically and display Wi-Fi logo on the main LCD menu as displayed on the following figure. Figure 4: Wi-Fi Signal Icon on the GXP1760W LCD Screen P a g e GXP17xx User Guide Version 1.0.1.119... -
Page 19: Getting Started
Idle Screen GXP1760/GXP1760W/GXP1780/GXP1782 screen displays differently depending on whether the phone is idle or in use (active). The following figure shows the idle screen of GXP1780/GXP1782 as example. Figure 5: GXP17xx Idle Screen (GXP1760W) The following table describes the items displayed on GXP1760/GXP1760W/GXP1780/GXP1782 idle screen. - Page 20 • Redial Redials the last dialed number when dialed call log exists. • ForwardAll Unconditionally forwards the phone line (account 1) to another phone. • Missed Shows up unanswered calls to this phone. The Softkeys are context sensitive and will change depending on the call status of the phone.
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Page 21: Table 6: Gxp1760/Gxp1760W/Gxp1780/Gxp1782 Lcd Icons
Table 6: GXP1760/GXP1760W/GXP1780/GXP1782 LCD Icons Registration Status. Solid – Registered. Hollow – Unregistered. Handset Status. Off - Handset On Hook. On - Handset Off Hook. Speaker Status. Off - Speaker Off. On - Speaker On. Headset Status. Off - Headset Off. -
Page 22: Using The Keypad
Mute Send Speaker Volume Menu/Ok key Figure 6: GXP1760W Keyboard Line Keys Softkeys Navigation Keys Contact Transfer Conference Headset Standard Keypad Mute Send Speaker Volume Menu/Ok key Figure 7: GXP1780/GXP1782 Keyboard P a g e GXP17xx User Guide Version 1.0.1.119... -
Page 23: Table 7: Gxp17Xx Keypad Buttons
Table 7: GXP17xx Keypad Buttons Switch between line 1 and line 2. • Solid Green：Calling, Talking. Line Key • Flash Green：Call on hold. • Flash Red：Incoming call. The Softkeys are context sensitive and will change depending on the status of Softkeys the phone. -
Page 24: Configuration Via Keypad
Configuration via Keypad To configure the LCD menu using phone's keypad, follow the instructions below: • Enter MENU options: When the phone is in idle, press the round MENU button to enter the configuration menu. • Navigate in the menu options: Press the arrow keys up/down/left/right to navigate in the menu options. •... - Page 25 • LDAP Directory User may configure phonebooks/groups/LDAP options here, transfer phonebook XML to the phone, and search phonebook/LDAP directory. Messages Message sub menu include the following options: • Instant Messages Displays or clears all received instant messages. • Voice Mails Displays voicemail message information in the format below: new messages/all messages (urgent messages/all urgent messages).
- Page 26 • Date Time Configures time zone, date, and time display format and NTP server on the phone. • Security Configures the available security settings (Config via keypad menu, web access mode, disable SSH). • Headset Type Selects headset types. • Star Key Lock Turns on/off keypad lock feature and configures keypad lock password.
- Page 27 802.1X Enables/Disables 802.1X mode, Configures 802.1x identity and MD5 password. Layer 2 QoS Configures LAN port 802.1Q/VLAN Tag and priority value. Select “Reset Vlan Config” to reset VLAN configuration on the LAN port. PC Port Mode Selects PC port mode (Enabled/Disabled/Mirrored). Configures PC port 802.1Q/VLAN Tag and priority value.
- Page 28 • Server Address Specifies the address of the config server. • Upgrade Via Specifies the provision method. • Username Specifies the Username for the HTTP/HTTPS Server. • Password Specifies the Password for the HTTP/HTTPS Server. • File Prefix Specifies the prefix of the configuration file to be downloaded and flashed into the phone.
- Page 29 Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine. Press “Exit” softkey to exit audio loopback mode. o Diagnostic Mode All LEDs will light up. Toggle the line keys LED color to green with “#”...
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Page 30: Figure 8 : Keypad Menu Configuration
The following diagram shows the keypad MENU configuration flow: Local Call Log Call History Broadsoft Call Log Enable DND Disable DND Active Network Status Status Account Status Idle System Status NTP Server DHCP Option42 overrides NTP Time Zone Local Phonebook DHCP Option2 overrides Time Zone Local Group Phone Book... -
Page 31: Characters Input
Multiple SIP Accounts and Lines GXP1760W can support up to 3 independent SIP accounts, GXP1780/GXP1782 can support up to 4 independent SIP accounts. Each account is capable of independent SIP server, user, and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account. In off hook state, select an idle line and the dial tone will be heard. -
Page 32: Establishing Calls
call screen and initiate the outgoing calls. However, when enabling Account Mode under web GUI → Settings → Programmable Keys Settings → Call Screen Settings, a softkey “New Call” will be displayed to get another line for initiating calls on the same account with the same line key button, so lines will be grouped by account. - Page 33 ➢ Press SEND button to dial out. • Via Phonebook: Dial the number from the phonebook. ➢ Press Contacts button. ➢ Under Contacts, enter Local Phonebook/ Broadsoft Phonebook/LDAP directory using the navigation arrow key. ➢ Select the contact you would like to call using the navigation arrow key. ➢...
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Page 34: Making Calls Using Ip Addresses
• When dial out via paging, user can see the “call-info” header contains “answer-after=0” and “the “alert- info” header contains “info=alert-autoanswer; delay=0” in the outgoing INVITE. During an active call, user can see call info on LCD such as: the call lasting time, contact information if the number already be saved in phonebook. -
Page 35: Answering Phone Calls
• 192.168.0.2 calling 192.168.0.23 -- dial #23 followed by # "SEND". • 192.168.0.2 calling 192.168.0.123 -- dial #123 followed by # "SEND". • 192.168.0.2: dial #3 and #03 and #003 results in the same call -- call 192.168.0.3. Notes: • The # will represent colon ":"... -
Page 36: Do Not Disturb
Figure 10: FwdCall – Number field / BLF Destination Do Not Disturb Do Not Disturb can be enabled/disabled from phone's LCD by following the steps below: 1. Press the Menu button and select "Preference" using navigation keys. 2. Select Do Not Disturb. 3. -
Page 37: Transfer Softkey
➢ Press SEND key or # to complete transfer of active call. • Attended Transfer. ➢ During the first active call, press LINE key. The first call will be put on hold. ➢ Enter the number for the second call in the new line and establish the call. ➢... - Page 38 • End Conference. ➢ Users could press the EndCall softkey or simply hang up the call to terminate the conference call. GXP1760/GXP1760W/GXP1780/GXP1782 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. •...
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Page 39: Target Softkey To Select Lines During Transfer / Conference Calls
GUI→Account x→General Settings). An IVR will prompt the user through the process of message retrieval. Shared Call Appearance (SCA) The GXP1760/GXP1760W/GXP1780/GXP1782 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to share SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. - Page 40 In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button.
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Page 41: Call Features
Call Features The GXP1760/GXP1760W/GXP1780/GXP1782 support traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 9: Call Features Block Caller ID (for all subsequent calls) • Off hook the phone. • Dial *30. - Page 42 Unconditional Call Forward. To set up unconditional call forward: • Off hook the phone. • Dial *72 and then enter the number to forward the call. • Press OK softkey or SEND key. Cancel Unconditional Call Forward. To cancel the unconditional call forward: •...
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Page 43: Configuring Vpks
Configuring VPKs With the new VPK feature design, line keys can be assigned with multiple functions. Users have also the ability to add more VPKs which will be displayed on different screens. The screens are dynamically added to match the extra VPKs, and incrementally indexed on the top of the main screen (1 to 4) until reaching the maximum number of supported VPKs. -
Page 44: Changing Default Password On First Boot
Figure 12: GXP1782 Keypad VPK settings Below screenshots example of setting a VPK as “Speed Dial” with Value “1006” from the phone’s keypad Figure 13: GXP1782 Screen example – VPK Mode Figure 14: GXP1782 Screen example – VPK Value Figure 15: GXP1782 Idle Screen example – VPK Changing Default Password on First Boot When accessing the GXP2130/2140/2160/2170/2135 for the first time or after factory reset, users will be asked to change the default administrator password before accessing GXP21xx Web interface. -
Page 45: Figure 16 : Change Password On First Boot
including letters, digits and special characters is recommended for better security. The password has to be more than 9 characters/digits and has to fulfill at least 3 options among 4 options below: 1) Numeric (0-9) 2) Capital letters (A-Z) 3) Lower case (a-z) 4) Special characters (!, @, #, $, %, ^, &, *, (, ), etc) Figure 16 : Change Password on first boot P a g e... -
Page 46: Connecting To Devices
To use Plantronics EHS headset, go to the phone web GUI→Settings→Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 1. Connect EHS Headset (Plantronics) to GXP1760W/GXP1780/GXP1782. Insert headset connector into the RJ11 headset port on the back of GXP1760W/GXP1780/GXP1782. -
Page 47: Restore Factory Default Settings
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. Please follow the instructions below to reset the phone: 1. -
Page 48: Experiencing The Gxp1760W/Gxp1780/Gxp1782
EXPERIENCING THE GXP1760W/GXP1780/GXP1782 Please visit our website: https://www.grandstream.com/ to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation, and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.