Care And Cleaning; Troubleshooting - Home Decorators Collection 44001-HBC Use And Care Manual

Care and Cleaning

WARNING: Make sure the power is off before cleaning
your fan.
Because of the fan's natural movement, some connections may become loose. Check the support connections, brackets, and blade
attachments twice a year. Make sure they are secure. It is not necessary to remove the fan from the ceiling.
Clean your fan periodically to help maintain its new appearance over the years. Do not use water when cleaning, as this could damage
the motor or wood, or possibly cause an electrical shock. Use only a soft brush or lint-free cloth to avoid scratching the finish. The
plating is sealed with a lacquer to minimize discoloration or tarnishing.
You can apply a light coat of furniture polish to the wood for additional protection and enhanced beauty. Cover small scratches with a
light application of shoe polish.
You do not need to oil your fan. The motor has permanently lubricated, sealed ball bearings.
Always unplug the fan before cleaning, disassembly or servicing.

Troubleshooting

Problem Solution
The fan will not start.
The fan is noisy.
□
The fan moves
backwards and
forwards when turned
on.
Check the main and branch circuit fuses or breakers.
Check the line wire connections to the fan and switch wire connections in the switch housing.
Check the battery in the remote control.
Ensure you are in the normal range of 0-20 feet.
Ensure all motor housing screws are snug.
Ensure the screws that attach the fan blade bracket to the motor hub are tight.
Ensure the wire nut connections are not rattling against each other or the interior wall of the switch housing.
Allow a 24-hour "breaking in" period. Most noises associated with a new fan disappear during this time.
Ensure the canopy is a short distance from the ceiling. It should not touch the ceiling.
Ensure your outlet box is secure and rubber isolator pads were used between the mounting plate and outlet box.
This is normal start-up procedure for DC motor fans. The partial movement during start-up is the result of the DC
motor aligning the internal magnetic poles for proper motor operation. This design saves electricity and allows
the fan to operate more quietly than standard AC motor fans.
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