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en Troubleshooting
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
26.1 Malfunctions
Fault
The appliance is not
working.
Appliance is not heat-
ing and the colon
flashes in the display.
The appliance door
cannot be opened
and
lights up in
the display.
The appliance door
cannot be opened
and
lights up in the
display.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
flashes in the dis-
play and the appli-
ance does not start.
appears in the
display.
32
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
Electronics fault
Disconnect the appliance from the power supply for at least 30 seconds by switching off
1.
the fuse.
Reset the basic settings to the factory settings.
2.
→ "Basic settings", Page 18
Demo mode is activated.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and back on again.
Deactivate demo mode within five minutes by changing the basic setting to .
2.
→ "Basic settings", Page 18
The childproof lock locks the appliance door.
Use
to deactivate childproof lock.
▶
→ "Childproof lock", Page 23
The cleaning function locks the appliance door.
Allow the appliance to cool down until
▶
→ "Self-cleaning", Page 26
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 21
The basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 18
Childproof lock is activated.
Use
to deactivate childproof lock.
▶
→ "Childproof lock", Page 23
The cooking compartment is too hot for the selected operation.
Switch off the machine and allow it to cool.
1.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
Implement new settings, if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 20
goes out in the display.
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