Sounds Produced During Operation; After Sales Service - Whirlpool WF S7977 CPNE Manual

What can I do if Wi-Fi's Led is blinking or the appliance is unable to
establish a stable connection to my home router?
The appliance might have successfully connected to the router, but it is not
able to access the Internet. To connect the appliance to the Internet, you
will need to check the router and/or carrier settings.
Router settings: NAT must be on, rewall and DHCP must be properly
con gured. Password encryption supported: WEP, WPA,WPA2. To try a
di erent encryption type, please refer to the router manual.
Carrier settings: If your Internet service provider has xed the number of
MAC addresses able to connect to the Internet, you may not be able to
connect your appliance to the cloud. The MAC address of a device is its
unique identi er. Please ask your Internet service provider how to connect
devices other than computers to the Internet.
How can I check whether data is being transmitted?
After setting up the network, switch the power o , wait 20 seconds and
then switch on the appliance: Check that the app is showing the UI status
of the appliance.
Some settings take several seconds to appear in the app.

SOUNDS PRODUCED DURING OPERATION

Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the pan
bottoms' characteristics (for example, when the bottoms are made from
di erent layers of material or are irregular).

AFTER SALES SERVICE

To receive complete assistance, please register your product on
www.whirlpool.eu/register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
TROUBLESHOOTING suggestions.
2.
Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the website's instructions on www.whirlpool.eu.
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
Type: XXX Mod.: XXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXX
Made in X XXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
01
XXXX XXX XXXXX XX XXXX XXXXX
How can I change my Whirlpool account but keep my appliances
connected?
You can create a new account, but remember to remove your appliances
from your old account before moving them to your new one.
I changed my router – what do I need to do?
If you can keep the previous network name and password in the new router,
then you have nothing to do, the appliance will reconnect automatically.
Otherwise to reconnect the appliance to the new wi network just press "+"
in the App home page without unclaiming the appliance and follow the
instructions of the App.
These noises may vary according to the type of cookware used and the
amount of food it contains and not the symptom of something wrong.
• the serial number (number after the word SN on the rating plate
located under the appliance). The serial number is also indicated in the
documentation;
Mod.
Ind.C. XXXX XXXX XXXX
Prod.N. 86999XXXXXXX S.N. XXXX XXXX XXXX
• your full address;
• your telephone number.
If any repairs are required, please contact an authorized after-sales service
(to guarantee that original spare parts will be used and repairs carried out
correctly).
In the case of ush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
In case of installation not over a built-in oven, you can call the After Sales
Service to buy the divider kit C00628720 (cooktop 60 and 65 cm) or
C00628721 (cooktop 77 cm).
If you prefer not to buy the divider kit please ensure that a separator is
installed according to the installation instructions.
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400011689686
EN