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Product will not start up (restart loop)
Product causes
Possible solutions
Power supply and
1.
See possible solutions from the table above,
connection
entitled 'Product does not turn on or keeps
turning off'.
1.
In the unlikely event that the product's software
Software corruption
has become corrupted, try downloading
and installing the latest software from the
Raymarine® website. Refer to your multifunction
display / chartplotter's operation instructions
for details on updating software for connected
devices.
2. Attempt a factory reset using the following
instructions:
9.3 System data troubleshooting
Transducer, instrument, engine or other system data is unavailable at all
performance displays
Possible causes
Possible solutions
Data is not being
1.
Check the relevant product, network cabling
and connections for signs of damage or
received at the
corrosion, and replace if necessary.
performance
display.
Data source is not
1.
Check the source of the missing data (e.g.
operating.
transducer or engine interface) for signs of
damage or corrosion, and replace if necessary.
2. If possible, check that the data source is
correctly powered and operational.
3. Refer to the instructions provided with the
equipment to ensure it has been correctly
installed.
1.
Ensure all products have the latest software
Software mismatch
installed.
between equipment
may prevent
communication.
Troubleshooting
p.66 — Performing a factory reset
Transducer, instrument or other system data is missing from some but
not all performance displays
Possible causes
Possible solutions
1.
Check the product's attached cable(s) and
Connection
problem.
connections for signs of damage or corrosion,
and replace if necessary.
Software
1.
In the unlikely event that the product's software
corruption.
has become corrupted, try downloading
and installing the latest software from the
Raymarine® website. Refer to your multifunction
display / chartplotter's operation instructions
for details on updating software for connected
devices.
2. Attempt a factory reset using the following
instructions:
1.
Ensure all products have the latest software
Software mismatch
between equipment
installed.
may prevent
communication.
Incorrect data reported
Possible causes
Possible solutions
Transducer
1.
Switch off power supply to system and switch
calibration error.
back on again.
2. Re-calibrate or re-configure data source
following instructions provided with the relevant
devices.
9.4 Miscellaneous troubleshooting
Miscellaneous problems and their possible causes and solutions are
described here.
Display behaves erratically (frequent unexpected resets, system crashes
and other erratic behavior)
p.66 — Performing a factory reset
65
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Table of Contents
Troubleshooting
