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10 Statement of Volatility
The purpose of this document is to provide general information regarding non-volatile memory in industry-
standards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile
memory that can contain personal data after the system has been powered off and the hard drive has
been removed.
HP Business Notebook PC products that use Intel-based or AMD®-based system boards contain volatile DDR
memory. The amount of nonvolatile memory present in the system depends upon the system configuration.
Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped
from HP assuming that no subsequent modifications have been made to the system and assuming that no
applications, features, or functionality have been added to or installed on the system.
Following system shutdown and removal of all power sources from an HP Business Notebook PC system,
personal data can remain on volatile system memory (DIMMs) for a finite period of time and will also remain
in nonvolatile memory. The steps below will remove personal data from the notebook PC,
including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps
are disclosed in the Maintenance and Service Guides available for HP PC products available on the product
support pages at www.hp.com.
1.
Follow steps (a) through (I) below to restore the nonvolatile memory that can contain personal data.
Restoring or re-programming nonvolatile memory that does not store personal data is neither
necessary nor recommended.
a.
Turn on or restart the computer, and then press
message is displayed at the bottom of the screen.
NOTE:
b.
Select Main, select Restore Defaults, and then select Yes to load defaults.
c.
Select the Security menu, select Restore Security Level Defaults, and then select Yes to restore
security level defaults.
d.
If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu.
Select System IDs, and then select Asset Tracking Number. Clear the tag, and then make the
selection to return to the prior menu.
e.
If a DriveLock password is set, select the Security menu and scroll down to Hard Drive Tools under
the Utilities menu. Select Hard Drive Tools, select DriveLock, then uncheck the checkbox for
DriveLock password on reset. Select OK to proceed.
f.
If an Automatic DriveLock password is set, select the Security menu, scroll down to Hard Drive
Tools under the Utilities menu. Select Hard Drive Tools, scroll down to Automatic DriveLock, then
select the desired hard drive and disable protection. At the automatic drive lock warning screen,
select Yes to continue. Repeat this procedure if more than one hard drive has an Automatic
DriveLock password.
g.
Select the Main menu, and then Reset BIOS Security to factory default. Click yes
at the warning message.
h.
Select the Main menu, Save Changes and Exit, select Yes to save changes and exit, and then
select Shutdown.
If the system has a BIOS administrator password, enter the password at the prompt.
esc
while the "Press the ESC key for Startup Menu"
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