Troubleshooting - Thermador Professional PO301W Use And Care Manual

en-us Troubleshooting
15 Troubleshooting
Tr oubl e s hoot i n g
You can eliminate minor issues on your appliance
Tr oubl e s hoot i n g
yourself. Please read the information on eliminating issues
before contacting Customer Service. This may avoid
unnecessary repair visits.
WARNING
Improper repairs are dangerous.
Only authorized service providers should repair the
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appliance.
Issue
Oven door is locked and will not
open, even after cooling. The door
lock symbol lights up.
Oven is not heating
Baking results are not as expected The rack position is not ideal
Food takes longer to cook than
expected
Food is overcooked
Oven light is not working properly
Oven light does not turn off
Cannot remove lens cover on
cavity light
Oven is not self-cleaning properly
Clock and timer are not working
properly
38
Cause and troubleshooting
The door lock is engaged
Turn the oven off at the circuit breaker and wait five minutes.
1.
Turn breaker back on.
2.
The oven should reset itself and will be operable.
a
There is no power supply to the appliance
Check circuit breaker or fuse box to your house.
1.
Make sure there is proper electrical power to the oven.
2.
There is no cooking temperature set
Set a heating mode temperature.
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Refer to the tips and suggestions for using the appliance.
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The oven temperature needs to be recalibrated
Note: The oven is carefully calibrated to provide accurate results.
If food is consistently too brown or too light the temperature can be offset.
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→ "Oven temperature offset", Page 26
The oven temperature needs to be recalibrated
Note: The oven is carefully calibrated to provide accurate results.
If food is consistently too brown or too light the temperature can be offset.
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→ "Oven temperature offset", Page 26
The oven light bulb is loose or burnt out
Replace or reinsert the light bulb.
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Tip: Touching the bulb with fingers may cause the bulb to burn out.
The oven door does not close properly
Check the oven door for obstructions.
1.
Check to see if the hinge is bent.
2.
The oven light is turned on
Press the oven light button to turn the oven light off.
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There is soil build-up around the lens cover
Let the oven cavity cool off.
1.
Wipe the lens cover area with a clean, dry towel, then try to remove the lens
2.
cover.
The oven is too hot to start self clean
Allow the oven to cool before running self clean.
1.
Always wipe out loose soils or heavy spillovers before running self clean.
2.
If the oven is heavily soiled, set the maximum self clean time.
3.
There is no power supply to the appliance
Check circuit breaker or fuse box to your house.
1.
Make sure there is proper electrical power to the oven.
2.
If the power cord of this appliance becomes damaged, it
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must be replaced by the manufacturer, the
manufacturer's Customer Service, or an authorized
service provider in order to prevent injury.
Only original spare parts may be used to repair the
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appliance.
If the appliance has an issue, call Customer Service.
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