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U S E R M A N U A L SKU: DP021NLB FCC ID: 2ASCB- DP021NLB This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Thank you for purchasing this product from Displays2go. It’s our mission to help you connect with the world and build your brand with products that are personalized to your needs. Your product has been manufactured with great care using only the finest quality materials and expert workmanship.
TA B L E O F C O N T E N TS Before Use Safety and Warnings Packing List Parts Description Assembly Operation Power On/Off Remote Control Settings Android 1 1 Quick Start Guide DiViEX Reference Technical Specifications Cleaning and Maintenance Troubleshooting Guide Names and Contents of Toxic and Hazardous Substances or Elements in the Product...
B E F O R E U S E Safety Warnings and Precautions Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from Displays2Go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory.
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WARNING • Cut off the power supply before connecting or disconnecting any cables. • Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. • Do not place the Digital Signage in the positions such as: •...
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• The manual may be slightly different from actual operation, and the latter is applicable. Contact Displays2go if you have questions about the operation, debugging and connection of the unit, if the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is class-A product, which may cause radio interference in living environment.
Packing List Name Quantity HARDWARE PACKAGE Quantity Digital Ballot Box Wheels Remote Control M8x16 Power Cord M8x20 Key Set Hex Wrench User Manual Washer Wi-Fi Antenna Parts Description Description Description Description LCD Screen RJ45 Port Antenna Input IR Indicator Type-C Port Access Door Ballot Slot Audio Output...
Assembly NOTE: Two people required for safe assembly of product. Always pull out the power plug before installing or disassembling the unit! 1. Attach 4 caster wheels using M8x16 screws. NOTE: Casters can be locked for safety. 2. Lay the unit on a soft and non-abrasive surface. NOTE: 3.
O P E R AT I O N Power On/Off • Power on by inserting the power cord into unit and connecting to outlet. Flip power switch to ON. • To turn the screen on or off, press the power button on the remote control. •...
Settings Once turned on, the unit automatically displays the home screen, which includes the navigation bar and the App Drawer. NOTE: The navigation bar can be minimized. To restore the navigation Display Navigation. bar, go into Display settings and enable Background Applications App Drawer Back...
DiViEX The DiViEX Slideshow App comes pre-installed on this digital product for convenient content management. Simply upload your media files to a USB and insert into the unit. Then, open the app to launch a slideshow or adjust picture settings, add filters and stickers, queue music and more! A D D M E D I A TO U S B 1.
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PLAYLIST SETTINGS Edit the overall playlist settings in the Settings tab. Once settings are adjusted, click PLAY or adjust further in the Edit or Music tab. Enable or disable automatic settings. A. AUTOMATIC SETTINGS Auto-Boot: Automatically launch DiViEX when unit is powered on Auto-Play: Automatically play slideshow when DiViEX opens B.
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EDIT Tweak each photo individually in the Edit tab. A. PHOTOS Images/Video thumbnails in sequential order. Drag to rearrange. B. EDIT TOOLS Crop, Add Text, Add Filter, Add Sticker, Add Frame This white bar shows tool options for each of the Edit tools. Choose aspect ratios C.
R E F E R E N C E Technical Specifications LCD Size 21.5” Light Source Backlight (LED) Resolution 1920 x 1080 (pixels) Brightness 250 nits Contrast 1000: 1 Response 14ms PANEL Pixel Pitch 0.24795 (H) * 0.24795 (V) Refresh Rate 50/60Hz Viewing Angle 89°/ 89°...
Ethernet (RJ45) HDMI IN Headset INTERFACES 2x USB 2.0, 1x USB 3.0, 1x Type-C Wi-Fi Audio Left and right audio channel Net Weight 59.5lbs (27kg) Gross Weight 75lbs (34kg) Unit Dimensions 23” x 16” x 63” (578 x 414 x 1600mm) STRUCTURE Package Dimensions 64”...
Troubleshooting Guide ISSUE PROBABLE CAUSE SOLUTION • Check that the unit is plugged into wall outlet. • Unit not plugged into wall • Confirm that the power cord is connected to outlet the terminal on the back of the unit. •...
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APPS NOT is functioning. WORKING • Android board is defective • Contact Displays2go support. NOTE: Do not attempt to replace or repair circuitry yourself. Contact customer service to schedule a professional maintenance appointment. If all the potential solutions have been tested for a particular issue and problems have not been resolved, contact a customer service representative for guidance.
Names and Contents of Toxic and Hazardous Substances or Elements in the Product The table shows that the machine contains harmful substances inside. The data is provided by material suppliers and verified by the company according to the material type. Some materials contain harmful substances that can’t be replaced in present technology.
FCC Compliance Notice Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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