Displays2go DGKTCH49BK User Manual

Displays2go DGKTCH49BK User Manual

Slim-profile 49-inch digital adjustable kiosk

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DISPLAYS2GO DIGITAL
Slim-Profile Digital
Adjustable Kiosk
USER MANUAL
Model: DGKTCH49BK, DGKTCH49WH
Description: 49-Inch Digital Touchscreen Kiosk
NOTE: Before using the product, please read the instructions carefully.
Do not attempt to disassemble this product. If the product does not work properly, please call our Customer
Service Department at 1-844-221-3393.

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Summary of Contents for Displays2go DGKTCH49BK

  • Page 1 Slim-Profile Digital Adjustable Kiosk USER MANUAL Model: DGKTCH49BK, DGKTCH49WH Description: 49-Inch Digital Touchscreen Kiosk NOTE: Before using the product, please read the instructions carefully. Do not attempt to disassemble this product. If the product does not work properly, please call our Customer...
  • Page 2: Table Of Contents

    Contents Features ..........................3 Safety Warnings and Precautions ................... 3 Assembly and Connection ...................... 5 Packing List ............................ 5 Interfaces ............................6 Steps for Unpacking ........................6 Screen angle adjustment ......................7 Remote Control ........................8 Description of Basic Operation ....................9 Power on/Standby ........................
  • Page 3: Features

    Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from Displays2Go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory. However, improper installation and use may result in electric shock and fire.
  • Page 4 WARNING  Do not use power supply other than AC 110V, 60Hz.  Cut off the power supply before connecting or disconnecting any cables.  Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. ...
  • Page 5: Assembly And Connection

    Note: ADDITIONAL TOOLS REQUIRED FOR ASSEMBLY OF WALL-MOUNTED UNIT. TWO PEOPLE REQUIRED. Contact Displays2Go if you have questions about the operation, debugging and connection of the unit; if the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is class-A product, which may cause radio interference in living environment.
  • Page 6: Interfaces

    Interfaces 1. USB interface; 2.RJ45 interface(Ethernet); 3.Power port; 4.On/Off button; Note: Please pull out the power plug before installing or disassembling the unit! Steps for Unpacking 1. Disassemble the wooden case as shown in Fig.2; 2. Lift out the unit, then remove EPE as shown in Fig. 3; (Fig.
  • Page 7: Screen Angle Adjustment

    Screen angle adjustment 1. The switch button for screen angle adjustment is at the bottom of the screen, as shown in Figure 1 2. Switch button guidance (Fig. 2): Locking status: normally, the switch button is locked Active status: it is required to manually press and hold the switch button to raise the screen to 10°, or press the screen down to 35 °...
  • Page 8: Remote Control

    Remote Control Installing batteries for the remote control: Remove the battery cover and insert two AAA batteries (1.5V). Ensure that the battery polarity matches the “+”/“-” marks in the battery compartment of the remote control. Precautions for using the remote control: ...
  • Page 9: Description Of Basic Operation

    Description of Basic Operation Power on/Standby Insert the power plug into the outlet. If the Digital Signage has the switch button “I”, turn it on; if you press the switch button “O”, the Digital Signage enters standby state. In power on state, enter “System Assistant” and press the “ ”...
  • Page 10: Local Settings

    Fig. 3 Local Settings 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3); 3.
  • Page 11: Status Of Menu Bar

    Description of Settings Interface (shown on the right) Icon Function WIFI switch Bluetooth Data usage Display Notifications Sound Apps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages & input Backup & reset Date & time Status of Menu Bar 1.
  • Page 12: Diviex App Introduction

    Fig. 3 Fig. 4 DiViEx APP Introduction System requirements: Step 1: Before using this application, make sure your machine meets or exceeds the following system requirements: RK3288 16GB Operating system Android 7.1 How to upload media files : Step 2: Make new directory named “MediaFolder” in root directory in U disk. Open "MediaFolder", create 3 subfolders, and change their names to "Images", "Videos", "Music".
  • Page 13: Setting

    Step 3: Plug in the USB drive into the device and click the DiViEx App to open it. Step 4:When the screen shows “Copy finished” after “Usb Disk:”, Setting: Step 1: Select the time you would like each picture to be on the screen for by dragging the bar to the desired time.
  • Page 14: Edit Picture

    Edit picture: This function show all pictures, you can edit all pictures, and remove it. Edit picture  There are four corners and four border to crop the picture, you can drag it Filter  Set different filter for the picture, we support the following filter: AUTO_FIX, BLACK_WHITE, BRIGHTNESS, CONTRAST, CROSS_PROCESS, DOCUMENTARY, DUE_TONE, FILL_LIGHT, FISH_EYE, FLIP_HORIZONTAL, FILP_VERTICAL, GRAIN, GRAY_SCALE, LOMISH, NEGATIVE, PSTERIZE, ROTATE, SATURATE, SEPIA, SHARPEN, TEMPERATURE, TINT, VIGNETTE.
  • Page 15: Music

    Image deletion  Click " " to delete unwanted pictures Music: List all music files int Playlist library Add music to playing list music from Playlist library, you can click right arrow, music title will show the  number of playlist music. To remove background music from the playlist, click the left arrow in the playlist ...
  • Page 16: Screen Rotate

    Fig. 1 Fig. 2 Fig. 3 Screen Rotate: 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click “System aide” into Fig. 2 3. Choose the degree you would like to Rotate screen, then click “Confirm”, after the restart, the screen will be rotated (Fig.
  • Page 17: Choose System Language

    Choose System Language: 1. Get into Settings, then click “Language & input” (Fig. 1) 2. Click “Languages”, then click “Add a language” (Fig. 3) 3. You can add the required system language (Fig. 4) 4. Drag the system language you just added up to the front(Fig. 5) Fig.
  • Page 18: Technical Specifications

    Technical Specifications ITEM SPECIFICATION LCD size 49” Light source LED backlight Resolution 1920*1080 (pixels) Brightness (typ.)/(min) 400cd/m (typ.) Contrast (typ.) 1200:1 (typ.) Response (ms) 10ms (typ.) Panel Pixel pitch 0.19 (H) mm * 0.56 (V) mm Refresh rate 60Hz Viewing angle 178°...
  • Page 19 Supported Video Files AVI, MPEG4, WMV, MKV, FLV, MP4, MOV Supported Photo Files JPG, JPEG, BMP, PNG, GIF Audio output, supported files Left and right audio channel, MP3 Functions RTC (real-time clock) Schedule power on/off System update USB compatible App installation Support download and installation Ethernet (RJ45) HDMI...
  • Page 20: Troubleshooting

    Troubleshooting the Digital Signs – DGKTCH49BK, DGKTCH49WH Issue Probable Cause Solutions No picture or sound Unit not plugged into wall outlet   □ Check that the unit is plugged into wall Power cord not properly  outlet. connected to the terminal on the □...
  • Page 21 Did you purchase the   □ If you purchased DisplayIt!Xpress software with installing DisplayIt!Xpress software from from Displays2go or from Best Wave directly, software or getting Displays2go? please contact Best Wave at content to play Did the customer purchase or ...
  • Page 22: Cleaning And Maintenance

     Android board is defective. Images> Editor > Paste Open SlideShow app and select desired trasitions, slide time and looping > Play MX Player steps > Follow same steps as SlideShow App > MediaFolder > Video > Editor > Paste. Open MX Player and select video to play.
  • Page 23: Names And Contents Of Toxic And Hazardous Substances Or Elements In The Product

    Names and Contents of Toxic and Hazardous Substances or Elements in the Product Toxic and hazardous substances or elements Part name PBDE Display О О О О О Shell О О О О × × Circuit board assembly * О О...
  • Page 24: Fcc Statement

    FCC STATEMENT: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

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Dgktch49wh

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