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Configuring the Gateway Initially in Provisioning Mode
UI. A gateway with no configuration settings defaults to provisioning mode, which allows the initial
configuration to be sent to the gateway from IoT OD IW.
• The provisioning mode where the gateway attempts to request network configuration using the DHCP
and connects to IoT OD IW.
• If there is no network connectivity, the gateway can be configured locally using either GUI, or CLI and
it is accessible through console port.
The DHCP server assigns a default gateway and domain name system (DNS) server. IoT OD uses DNS
geo-location to direct the gateway in the United States to the US cluster. Other locations are directed to the
EU cluster. Ensure your IoT OD organization is configured to the correct cluster.
DHCP is used only in provisioning mode. A static IP address must be assigned for normal operation. If DHCP
is unavailable and configuration using IoT OD IW is required, the IP address, subnet, default gateway, and
DNS can be manually configured.
Note
When the gateway is in provisioning mode, the gateway attempts to get an IP address from a DHCP server.
If the gateway fails to receive an IP address using DHCP, the gateway reverts to a fallback IP address of
192.168.0.10/24. For easier accessibility, the gateway is also assigned an additional backup IP address as
169.254.C.D, where C and D are the last two octets of the Mesh ID.
Initial Mode
Provisioning mode
Troubleshooting: Gateway Status in Provisioning
Mode
If the gateway connects to the network in provisioning
mode, but not able to connect to IoT OD IW.
If the gateway is not able to connect to the network.
Gateway Status
Solution
Gets an IP address
Yes (Received IP
from DHCP
address)
No (Reverts to
fallback IP address)
Cisco IEC6400 Edge Compute Appliance Installation and Configuration Guide, Release 1.0.0
Configuring the Gateway Initially in Provisioning Mode
Gateway Mode
Configure the
gateway using IoT
OD IW (Online
mode)
Configure the
gateway using the
configurator Web UI
or CLI (Offline
mode)
Refer topic
Gateway Fails to Connect to IoT OD IW, on page 25
Gateway Fails to Connect to the Network, on page
26
Refer
If the gateway status
is shown as Online,
do the next step by
Configuring the
gateway using IoT
OD IW
If the gateway status
is shown as Offline,
do the next step by
Log into the
Gateway
Configurator for the
First Time
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