Maintenance And Service Messages - Cardiac Science Heartsmart G5 AED User Manual

Troubleshooting

Maintenance and service messages

These messages may appear during a periodic self-test or during a rescue at any prompt level.
Use the following table to resolve messages that the AED might display.
Text display
Line 1
Voice prompt Line 2
Battery Low BATTERY LOW
REPLACE BATTERY NOW
Open lid to OPEN LID
continue TO CONTINUE RESCUE
rescue
Make sure pad CHECK CONNECTOR
connector is IS PLUGGED INTO AED
plugged into
AED
Service Re- SERVICE REQUIRED
quired. Contact CONTACT TECH SUPPORT
Technical
Support
Maintenance MAINTENANCE REQUIRED
required, CONTINUE RESCUE
Continue
Rescue
Powerheart® G5 Automated External Defibrillator
Situation
The battery charge is low, although a rescue can
continue for approximately 9 more shocks.
Occurs when the lid is opened to perform a rescue
and the battery charge is low.
The battery charge is too low to support a rescue.
Additionally, the following occur:
• The Rescue Ready indicator turns red
• The AED beeps once every 30 seconds
The lid is closed during a rescue. The prompt repeats
for 15 seconds.
The defibrillation pads have become disconnected
from the AED.
The AED detects a condition that can prevent the
AED from continuing a rescue.
For example, this condition may occur after a self-test
determines that the AED is not functioning properly.
This prompt plays when the lid is opened. The red
Service indicator illuminates. The prompt repeats
until you close the lid. After the lid is closed, an
alarm beep sounds until the battery is removed or is
depleted.
During a rescue, the AED detects a condition with
the defibrillation pads, the internal electronics, or
another part of the device.
However, the condition has no immediate effect on
the ability to continue with a rescue.
Resolution
Replace the battery before the next rescue.
Replace the battery before continuing with
the rescue. If the battery charge is com-
pletely depleted, all AED activity ends.
Ensure that the AED lid is fully open.
Ensure that the pads are securely plugged
in to the AED. Resume the rescue.
Contact Cardiac Science Technical Support
or your local representative immediately.
Enter Diagnostic mode for more informa-
tion. If you cannot resolve the issue,
contact Cardiac Science Technical Support
or your local representative.
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