Toshiba Tecra M11-SP4002 User Manual
  1. Manuals
  2. Brands
  3. Toshiba Manuals
  4. Laptop
  5. Tecra M11-SP4002
  6. User manual
Toshiba Tecra M11-SP4002 User Manual

Toshiba Tecra M11-SP4002 User Manual

Toshiba tecra m11-sp4002: user guide
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User's Manual
TECRA M11
computers.toshiba-europe.com

Advertisement

Table of Contents
loading

Related Manuals for Toshiba Tecra M11-SP4002

Summary of Contents for Toshiba Tecra M11-SP4002

  • Page 1 User’s Manual TECRA M11 computers.toshiba-europe.com...

  • Page 2: Table Of Contents

    Table of Contents Getting Started Chapter 1 Equipment checklist........1-1 Getting Started .
  • Page 3 Battery ..........6-3 TOSHIBA Password Utility........6-9 Power-up modes.

  • Page 4: Specifications

    Display Controller and Video mode Appendix B Wireless LAN Appendix C Bluetooth wireless technology Interoperability Appendix D AC Power Cord and Connectors Appendix E TOSHIBA PC Health Monitor Appendix F Legal Footnotes Appendix G If your computer is stolen Appendix H Glossary Index...
  • Page 5 Intel Corporation. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. Photo CD is a trademark of Eastman Kodak Company. Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick PRO Duo and Memory Stick Micro are trademarks or registered trademarks of Sony Corporation.

  • Page 6: Working Environment

    This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com CE compliance...
  • Page 7 Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area. Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approved working environments before use.
  • Page 8 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...

  • Page 9: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 10: Optical Disc Drive Safety Instructions

    Optical disc drive safety instructions Be sure to check the precautions at the end of this section. ■ The DVD-ROM/DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
  • Page 11 Panasonic Communications* DVD Super Multi with Double Layer Recording UJ890 * "Panasonic Communications Co., Ltd." or "Panasonic System Networks Co., Ltd." HITACHI-LG Data Storage DVD Super Multi with Double Layer Recording GT20N User’s Manual Hitachi-LG Data Storage, Inc. 22-23,KAIGAN 3-CHOME, MINATO-KU,TOKYO,108-0022 JAPAN...
  • Page 12 Precautions User’s Manual CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...

  • Page 13: Chapter 1 Getting Started

    Preface Congratulations on your purchase of the TECRA M11 computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TECRA M11 computer.
  • Page 14 Icons Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information Keys The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard.
  • Page 15 Terminology This term is defined in this document as follows: Start HDD or Hard disk drive User’s Manual The word "Start" refers to the " Windows 7. Some models are equipped with a "Solid State Drive (SSD)" instead of a hard disk drive. In this manual, the word "HDD"...

  • Page 16: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 17 Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.

  • Page 18: Instruction Manual For Safety And Comfort

    ExpressCard overheating Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question. In addition, you should also be careful when you remove an ExpressCard that has been used for a long time. Mobile phones Please be aware that the use of mobile phones can interfere with the audio system.

  • Page 19: Equipment Checklist

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 20 Software The following Windows installed. The availability of the software listed below is depending on the model you purchased. ■ Windows 7 ■ TOSHIBA Value Added Package ■ TOSHIBA Recovery Media Creator ■ TOSHIBA DVD PLAYER ■ TOSHIBA Assist ■...

  • Page 21: Connecting The Ac Adaptor

    ■ Use a virus-check program and make sure it is updated regularly. ■ Never format storage media without checking its content - formatting destroys all stored data. ■ It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media.
  • Page 22 ■ Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 23 1. Connect the power cord to the AC adaptor. Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the back of the computer.

  • Page 24: Opening The Display

    Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.

  • Page 25: Turning On The Power

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the section in Chapter 6, ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system.

  • Page 26: Turning Off The Power

    Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.

  • Page 27: Executing Sleep Mode

    ■ Before entering Sleep Mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged. ■ Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source).

  • Page 28: Hibernation Mode

    When you turn the power back on, you can continue where you left when you shut down the computer. ■ When the computer is in Sleep Mode, the power indicator will blink orange. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.

  • Page 29: Starting Hibernation Mode

    Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Point to the arrow icon ( from the menu. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.

  • Page 30: System Recovery Options

    System Recovery Options There is a hidden partition allocated on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem. The System Recovery Options feature will be unusable if this partition is deleted.

  • Page 31: System Recovery

    System Recovery This section describes the creation of Recovery Media and their use. Creating Recovery Media This section describes how to create Recovery Media. ■ Be sure to connect the AC adaptor when you create Recovery Media. ■ Be sure to close all other software programs except the Recovery Media Creator.
  • Page 32 2. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. 3. Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media.
  • Page 33 Getting Started Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop. * Please note that this service is not free-of-charge. 1. Visit https://backupmedia.toshiba.eu on the Internet. 2. Follow the on-screen instructions.

  • Page 34: Chapter 2 The Grand Tour

    The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix G.
  • Page 35 Stereo speakers Wireless communication switch ■ Do not use the Wireless LAN (Wi-Fi a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. ■...

  • Page 36: Left Side

    Left side The following figure shows the computer’s left side. 1. Security lock slot 2. Cooling vents 3. eSATA/USB combo port * Provided with some models. Product appearance depends on the model you purchased. Security lock slot Cooling vents Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents.

  • Page 37: Right Side

    Mini DisplayPort Smart Card slot Keep foreign metal objects, such as screws, staples and paper clips, out of the Smart Card slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the computer’s right side.

  • Page 38: Back

    Optical disc drive Universal Serial Bus (USB 2.0) port Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 39 ■ Connection to any communication line other than an analog phone line could cause a PC system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN). ■...

  • Page 40: Underside

    Notches Docking port ■ Only the TOSHIBA Express Port Replicator can be used with this computer. Do not attempt to use any other Port Replicator. ■ Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 41 Memory module slot Battery release latch Battery pack Battery lock User’s Manual The memory module slot allows for the installation, replacement and removal of additional memory module. Refer to the Additional memory module in Chapter 3, Hardware, Utilities and Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal.

  • Page 42: Front With The Display Open

    (not shown)* 2. Web Camera* 3. Web Camera LED* 4. Display screen 5. Volume up/down button 6. TOSHIBA Presentation button 7. eco button 8. Power button 9. LCD Sensor switch (not shown) * Provided with some models. Product appearance depends on the model you purchased.

  • Page 43: Eco Button

    Utility. This button changes "On" and "Off" of eco Mode. When eco Mode is "On", the icon turns green. When eco Mode is "Off", the icon turns gray. The TOSHIBA eco Utility is not supported by ® Windows XP operating system.

  • Page 44: Accupoint Control

    LCD Sensor switch Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. Display hinges Keyboard AccuPoint AccuPoint control buttons Touch Pad...

  • Page 45: Indicators

    Fingerprint Sensor Touch Pad control buttons Bluetooth antenna Indicators This section explains indicator functions. System indicators LED system indicators next to their respective icons, glow when specific computer operations are in progress. DC IN Power Battery User’s Manual This sensor enables you to enroll and recognize a fingerprint.

  • Page 46: Keyboard Indicators

    Hard Disk Drive/ Optical Disc Drive/ eSATA Bridge media slot Wireless indicators Wireless indicators next to their respective icons, glow when specific computer operations are in progress. Wireless communication Wireless WAN Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions: ■...
  • Page 47 1. CAPS LOCK indicator CAPS LOCK 1. Arrow mode indicator Arrow mode Numeric mode User’s Manual CAPS LOCK indicator This indicator glows green when letter keys are locked into their uppercase format. 2. Numeric mode indicator Keypad overlay indicators When the Arrow mode indicator lights green, you can use the gray labeled keys on the keypad overlay as cursor keys.

  • Page 48: Optical Disc Drives

    Writable discs This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics.

  • Page 49: Dvd Super Multi Drive Double Layer

    Formats The drives support the following formats. DVD-ROM drive The drive supports the formats CD-ROM, DVD-ROM, DVD-Video, CD-DA, CD-Text, Photo CD CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA) and Addressing Method 2. DVD Super Multi drive Double Layer The drive supports the formats in addition to the DVD-ROM&CD-R/RW drive, and DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Format1), DVD+R DL.

  • Page 50: Ac Adaptor

    DVD Super Multi drive Double Layer The full-size DVD Super Multi drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72") or 8cm (3.15") CD/ DVDs without using an adaptor. The read speed is slower at the centre of a disc and faster at the outer edge.
  • Page 51 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 52: Chapter 3 Hardware, Utilities And Options

    Chapter 3 Your computer is equipped with one processor and processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start TOSHIBA Utilities PC Diagnostic Tool.
  • Page 53 Video RAM If your computer is configured with more than 3 GB memory, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer.
  • Page 54 RTC battery AC adaptor Disks Hard disk drive or Solid state drive ■ In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated. ■ SSD is a large-capacity storage media which uses Solid-State Memory in place of a magnetic disk of the hard disk.

  • Page 55: Optical Disc Drive

    Optical disc drive Drive 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. Display The computer's internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum comfort and readability. Display panel Legal Footnote (LCD) For more information regarding the LCD, please refer to the Legal...
  • Page 56 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.

  • Page 57: Special Features

    Footnotes section in Appendix G. Wireless WAN Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start...
  • Page 58 The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. User’s Manual Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 59 Hibernation Mode or in the shutdown state. This function is worked by the USB Sleep and Charge Utility. For more information, please refer to the Using the TOSHIBA USB Sleep and Charge Utility section in Chapter 4, Basics. Mode depending on the external devices connected to the USB ports.

  • Page 60: Utilities And Applications

    README.TXT file (if applicable). TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Button Support cannot be used in models that are not equipped with eco button and TOSHIBA Presentation button. TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool...
  • Page 61 The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the utility allows you to make the FN key 'sticky', that is you can press it once, release it, and they press one of the "Function"...
  • Page 62 Video. Power-saving features may interfere with smooth playback. ■ If you see the screen blinking while playing DVD with subtitle on at Media Player, please use TOSHIBA DVD PLAYER or Media Center to play DVD. Bluetooth Stack for Windows by Toshiba Bluetooth functions cannot be used in models that do not have a Bluetooth module installed.
  • Page 63 TOSHIBA Alert. This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...
  • Page 64 ) and then select Lock from the menu). ■ TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. This utility is able to either enable or disable the USB Sleep and Charge function.

  • Page 65: Optional Devices

    Duo, Memory Stick PRO Duo, Memory Stick Micro) ■ xD picture card ■ MultiMediaCard ■ Additional memory module Peripheral devices ■ External monitor ■ eSATA devices ■ Mini DisplayPort ■ TOSHIBA Express Port Replicator Other ■ Security lock User’s Manual 3-14...

  • Page 66: Inserting An Expresscard

    The computer is equipped with a single ExpressCard slot into which any ExpressCard/34 device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.

  • Page 67: Removing An Expresscard

    Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. 2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard in order to eject the ExpressCard partially out of the computer.

  • Page 68: Inserting A Smart Card

    Inserting a Smart Card The Smart Card slot is located on the left side of the computer. The Windows hot-install feature allows you to insert a Smart Card while the computer is turned on. To install a Smart Card, follow the steps as detailed below: 1.

  • Page 69: Removing A Smart Card

    Removing a Smart Card To remove a Smart Card, follow the steps as detailed below: 1. Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. ■ Before removing the Smart Card, confirm that the Smart Card is not working with any program or system.

  • Page 70: Bridge Media Slot

    Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the Bridge media slot.

  • Page 71: Memory Media

    Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 72: Memory Card Care

    Media care Observe the following precautions when handling the card. Card care ■ Do not twist or bend cards. ■ Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. ■ Do not touch the metal part of a card or expose it to liquids or let it get dirty.

  • Page 73: Inserting A Memory Media

    Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) are face down. 2.

  • Page 74: Additional Memory Module

    The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.

  • Page 75: Installing A Memory Module

    Use a point size 0 Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. Installing a memory module To install a memory module, follow the steps as detailed below: 1.
  • Page 76 1. Notch 2. Slot B Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. Do not touch the connectors on the memory module or on the computer.

  • Page 77: Removing A Memory Module

    9. Install the battery pack - refer to Chapter 6, 10. Turn your computer over. 11. Turn the computer on and make sure the added memory is recognized - to confirmed it, Start System icon. Removing a memory module To remove the memory module, follow the steps as detailed below: 1.
  • Page 78 Hardware, Utilities and Options 1. Latches Removing the memory module 9. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. 10. Install the battery pack - refer to Replacing the battery pack section in Chapter 6,...

  • Page 79: External Monitor

    External monitor An external analog monitor can be connected to the external monitor port on the computer. To connect a monitor, follow the steps as detailed below: Connecting the monitor cable 1. Turn the computer's power off. 2. Connect the monitor cable to the external monitor port and tighten the screws on the left and right hand side of the connector as required.

  • Page 80: Mini Displayport

    Mini DisplayPort With a suitable adapter (such as the "Mini DisplayPort to DisplayPort cable", "Mini DisplayPort to HDMI adapter" or "Mini DisplayPort to DVI adapter"), this port enables you to connect an external monitor. Connecting the Mini DisplayPort 1. Plug one end of the adapter cable into the port (DisplayPort, HDMI port or DVI port) on your external monitor.
  • Page 81 eSATA (External Serial ATA) devices An device corresponding to eSATA function can be connected to the eSATA/USB combo port on the computer. Connecting the eSATA device To connect an eSATA device, follow the steps as detailed below: 1. Connect an eSATA cable to the eSATA/USB combo port. Make sure the connector is properly aligned with the socket.

  • Page 82: Disconnecting An Esata Device

    TOSHIBA Express Port Replicator In addition to the ports available on the computer, the TOSHIBA Express Port Replicator also provides several kinds of ports. The TOSHIBA Express Port Replicator connects directly to the docking interface on the underside of the computer.

  • Page 83: Security Lock

    DVI monitors may not function properly. ■ Set the TOSHIBA Express Port Replicator's Slide Adjuster to SLIDE position #2 when connecting this computer to the TOSHIBA Express Port Replicator. Refer to the TOSHIBA Express Port Replicator User's Manual for more details on connection methods.

  • Page 84: Optional Accessories

    Chapter 6, Power and Power-Up Modes for further information. The TOSHIBA Express Port Replicator provides the ports available on the computer in addition to a digital visual interface (DVI) port, External monitor port, four Universal Serial Bus ports (USB 2.0) and a LAN jack.

  • Page 85: Chapter 4 Operating Basics

    This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. TOSHIBA Dual Pointing Device Some models are equipped with a dual point system: a Touch Pad and an AccuPoint pointing stick.

  • Page 86: Using The Accupoint

    The two buttons below the Touch Pad are used like the buttons on a standard mouse - press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using.

  • Page 87: Using The Fingerprint Sensor

    Replacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use. The spare AccuPoint cap is supplied with some models. 1. To remove the AccuPoint cap, firmly pinch the cap and pull it straight 1.

  • Page 88: Points To Note About The Fingerprint Sensor

    How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible.
  • Page 89 ■ Do not paste stickers or write on the sensor. ■ Do not touch the sensor with a finger or any other object which may have a build-up of static electricity on it. Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition.

  • Page 90: Fingerprint Utility Limitations

    TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 91 6. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. Delete all users fingerprints 1. In the TOSHIBA Fingerprint Utility main menu, click Run as administrator in the lower left. 2. User Account Control window is displayed. Click Yes.

  • Page 92: Windows Logon Via Fingerprint Authentication

    7. Click Close. 8. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. Windows Logon via Fingerprint Authentication In place of the usual Windows logon by ID and password, fingerprint authentication also allows logon to Windows.

  • Page 93: How To Enable Fingerprint Boot Authentication And Single Sign-On Feature

    How to Enable Fingerprint boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.

  • Page 94: Web Camera

    10. Click Close. 11. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. This modified configuration for fingerprint boot authentication and Single Sign-on feature becomes effective the next time the system is booted up.

  • Page 95: Using The Toshiba Face Recognition

    Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier.
  • Page 96 Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 97 How to launch the help file For further information on this utility, please refer to help file. 1. To launch the help file, click Start Utilities User’s Manual All Programs Face Recognition. All Programs Face Recognition Help. TOSHIBA TOSHIBA 4-13...
  • Page 98 Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. ■ 1:N Mode Login screen: If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.

  • Page 99: Using Optical Disc Drives

    Using optical disc drives The full-size drive provides high-performance execution of CD/DVD-ROM- based programs. You can run either 12 cm (4.72") or 8 cm (3.15") CD/ DVDs without an adaptor. A Serial ATA interface controller is used for CD/ DVD-ROM operation. When the computer is accessing a CD/DVD-ROM, an indicator on the drive glows.
  • Page 100 3. Lay the CD/DVD, label side up, in the disc tray. 1. Laser lens When the disc tray is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/ DVD at an angle when you place it in the disc tray.

  • Page 101: Removing Discs

    Removing discs To remove the CD/DVD, follow the steps as detailed below: Do not press the eject button while the computer is accessing the media drive. Wait for the optical disc drive indicator to go out before you open the disc tray.

  • Page 102: Writing Cd/Dvds On Dvd Super Multi Drives

    ■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.

  • Page 103: Important Message

    RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 104 DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) Hitachi Maxell,Ltd. (for 8x and 16x speed media) DVD-R (Dual Layer): MITSUBISHI KAGAKU MEDIA CO., LTD.
  • Page 105 CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.

  • Page 106: When Writing Or Rewriting

    ■ Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: ■ DVD Video cannot be created using TOSHIBA Disc Creator.
  • Page 107 TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 108: Data Verification

    3. Select File Open or Full Compare mode. 4. Click the OK button. How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Media care This section provides tips on protecting data stored on your CD's and DVD's.

  • Page 109: Sound System

    Sound System This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. ■ To launch the Volume Mixer utility, right click on the speaker icon on the Taskbar, and select Open Volume Mixer from the sub menu.

  • Page 110: Power Management

    5. On the Advanced tab, select "2 channel, 16 bit, 48000 Hz (DVD Quality)" in the pull-down menu of the Default Format pane. 6. On the TOSHIBA Mic Effect tab, select the Enable Echo Canceller check box, and click Apply.

  • Page 111: Modem

    Windows Control Panel (Phone and Modem Options). ■ When you select a telephony location, the corresponding region is automatically selected and becomes the modem's default setting. User’s Manual All Programs TOSHIBA Networking Modem 4-27...

  • Page 112: Properties Menu

    Properties menu Click the icon with the secondary (right) mouse button in order to display a Properties menu on the screen. Setting Within the Properties menu you are able to either enable or disable the following settings: AutoRun Mode Allows you to configure whether the Modem Region Select utility starts automatically whenever you start up the operating system.
  • Page 113 Connecting the modular cable To connect the modem's modular cable, follow the steps as detailed below: ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■...

  • Page 114: Wireless Communications

    Disconnecting the modular cable To disconnect the modular cable, follow the steps as detailed below: 1. Pinch the lever on the plug in the telephone jack and pull it out from within the connector. 2. Pinch the lever on the plug in the computer's modem jack and pull it out from within the computer.

  • Page 115: Bluetooth Wireless Technology

    ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology...

  • Page 116: Radio Links

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR specification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1.

  • Page 117: Wireless Wan Guide

    For more information, check your accessory box for accompanying materials that were provided by the SIM card operator. If the SIM card is not pre-installed, a connection utility (TOSHIBA Wireless Manager) will be pre-installed to access to the network using the SIM card you purchased.

  • Page 118: Limitation Of Liability

    Limitation of Liability While TOSHIBA has made every effort at the time of publication to ensure the accuracy of the information herein, product specifications, configurations, system component/options availability are all subject to change without notice. Installing/removing a SIM Card 1. Shut down the computer. Make sure the Power indicator is off.
  • Page 119 6. Use your fingernail or a thin object to slide the SIM Card release latch backwards to unlatch the SIM Card holder. 7. Lift the SIM Card holder up. 8. Slide your SIM Card into the SIM Card holder like shown on the graphic below.
  • Page 120 9. Turn the SIM Card holder down and lock it by sliding the SIM Card release latch forwards. 10. Seat the SIM card slot cover in place and secure it with the screw. 1. SIM card slot cover 11. Install the battery pack - refer to "Replacing the battery pack" section in Chapter 6, required.

  • Page 121: Disabling Or Enabling Wireless Devices

    Insert a SIM card into the SIM card slot. ■ Start TOSHIBA GPS utility from Start TOSHIBA Wireless Manager and then click start on the window. ■ Use (Install) a MAPPING software to view the location on the MAP. ■...

  • Page 122: Regulatory Information

    Regulatory Information FCC compliance FCC compliance does not apply to this product with a Wireless WAN Module installed. Industry Canada (IC) compliance Industry Canada (IC) compliance does not apply to this product with a Wireless WAN module installed. Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards.

  • Page 123: Lan

    The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.

  • Page 124: Connecting The Lan Cable

    Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: ■ Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.

  • Page 125: Computer Handling

    Disconnecting the LAN cable To disconnect the LAN cable, follow the steps as detailed below: Make sure the LAN Active indicator (orange LED) is out before you disconnect the computer from the LAN. 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector.

  • Page 126: Taskbar Icon

    The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will change to the protection state.

  • Page 127: Toshiba Hdd Protection Properties

    TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click Start All Programs Settings. The window can also be started from the icon on the Taskbar or from the Control Panel.

  • Page 128: Using The Toshiba Usb Sleep And Charge Utility

    Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.

  • Page 129: Starting The Usb Sleep And Charge Utility

    This utility can be used to enable and disable the USB Sleep and Charge function. Select the Enable USB Sleep and Charge check box to enable this function for the compatible USB ports. The default state is disabled. User’s Manual All Programs TOSHIBA Utilities 4-45...

  • Page 130: Heat Dispersal

    Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for USB Sleep and Charge function. Typical Mode (Default) is suitable for a wide range of digital audio players. However, determining which mode is suitable for your USB device is unknown without trying.

  • Page 131: Chapter 5 The Keyboard

    The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/ 105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.

  • Page 132: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.

  • Page 133: Hot Keys

    Press FN + F10 or FN + F11 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the information on how to operate these keys, taking care to note that the power on default for both settings is off.
  • Page 134 Sleep: Pressing FN + F3 switches the system to Sleep Mode. Hibernate: Pressing FN + F4 switches the system to Hibernation Mode. Output: Pressing FN + F5 changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.

  • Page 135: Windows Special Keys

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start...

  • Page 136: Turning On The Overlays

    Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control. Arrow Mode To turn on Arrow Mode, press FN + F10 - the Arrow Mode indicator lights and you are able to access cursor and page control functions by using the keys.

  • Page 137: Generating Ascii Characters

    Temporarily using overlay (overlay off) While using the normal keyboard function, you can temporarily use the keypad overlay without having to turn it on: 1. Hold down FN key. 2. Check the keyboard indicators as pressing the FN key will turn on the most recently used overlay function - if the Numeric Mode indicator lights you can use the overlay for numeric entry, while if the Arrow Mode indicator lights, you can use the overlay for cursor and page control...

  • Page 138: Chapter 6 Power And Power-Up Modes

    Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.

  • Page 139: Monitoring Of Power Condition

    AC adaptor Battery charge is above low connected battery trigger point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Monitoring of power condition As shown in the below table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.

  • Page 140: Battery

    DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Flashing orange No light Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: Green Blinking orange...
  • Page 141 You can change the Real Time Clock settings by turnin on the computer and then pressing the F2 key when the TOSHIBA Leading Innovation >>> screen appears. Please refer to Chapter 8 information.

  • Page 142: Charging The Batteries

    - the Battery indicator will glow orange while the battery is being charged. Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time Refer to User Information Guide about Charging time.

  • Page 143: Monitoring Battery Capacity

    In such cases you should follow the steps as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. 2. Connect the AC adaptor to the DC IN 15V jack of the computer, and to a wall outlet that is supplying power.

  • Page 144: Retaining Data With Power Off

    ■ Whether you close the display panel when you are not using the keyboard - closing the display saves power. ■ The environmental temperature - operating time decreases at low temperatures. ■ The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.

  • Page 145: Replacing The Battery Pack

    Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life.

  • Page 146: Toshiba Password Utility

    ( 1. Battery pack 3. Turn your computer over. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password.
  • Page 147 ■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...

  • Page 148: Supervisor Password

    If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password, execute the file TOSPU.EXE. The file is located at: C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: ■...

  • Page 149: Power-Up Modes

    Power-up modes The computer has three different power-up modes as follows: ■ Shut Down Mode : The computer will shut down without saving data - in view of this you must always save your work before you turn the computer off. ■...

  • Page 150: Chapter 7 Hw Setup

    HW Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer, and provides information on settings for various functions. Accessing HW Setup To run the HW Setup program, click Start Utilities HWSetup. HW Setup window...

  • Page 151: Boot Priority

    Setup This field displays the installed BIOS version, date and EC version. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This tab allows you to select the display to be used when the computer is started.
  • Page 152 To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key. 2. Use the up and down cursor keys to select the boot device you want and press ENTER.
  • Page 153 Keyboard Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode.
  • Page 154 ■ The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. ■ Regarding Wake-up on LAN from sleep or hibernation, you must check the "Allow the device to wake the computer" check box within the LAN Device properties.
  • Page 155 USB-FDD Legacy Emulation Use this option to enable or disable USB floppy diskette drive legacy emulation. If your operating system does not support USB, you can still use a USB floppy diskette drive by setting the USB-FDD Legacy Emulation item to Enabled. Enabled Disabled SATA...

  • Page 156: Troubleshooting

    Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

  • Page 157: Analyzing The Problem

    ■ Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

  • Page 158: Hardware And System Checklist

    Hardware Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 159: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: ■...

  • Page 160: Overheating Power Down

    Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Computer shuts down and DC IN indicator blinks orange It is recommended to leave the computer off until the interior reaches...
  • Page 161 Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes indicators, together with general battery operation. Problem Battery doesn’t power the computer...

  • Page 162: Real Time Clock

    - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Turn on the computer. 2. Press the F2 key when the TOSHIBA Leading Innovation >>> screen appears - the BIOS setup application will load.

  • Page 163: Hard Disk Drive

    You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer.
  • Page 164 Problem Slow performance DVD-ROM drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive Some CD/DVDs run correctly, but others do not User’s Manual Procedure The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive.

  • Page 165: Dvd Super Multi Drive

    Problem DVD Super Multi drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive Some CD/DVDs run correctly, but others do not User’s Manual Procedure Check the region code on the DVD. It must match that on the DVD-ROM.

  • Page 166: Memory Stick

    SD/SDHC Card For further information, please refer to Chapter 3, Options. Problem SD/SDHC Card error occurs You cannot write to an SD/SDHC Card You cannot read a file Check to ensure the required file is actually on Smart Card For further information, please refer to Chapter 3, Options.

  • Page 167: Xd Picture Card

    Problem You cannot write to an Memory Stick/Memory Stick PRO/Memory Stick Duo/Memory Stick PRO Duo/ Memory Stick Micro You cannot read a file Check to ensure the required file is actually on xD picture card For further information, please refer to Chapter 3, Options.

  • Page 168: Dual Pointing Device

    Problem You cannot read a file Check to ensure the required file is actually on Dual Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse.

  • Page 169: Usb Mouse

    Problem The reaction of Touch pad is either too sensitive or not sensitive enough. USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work User’s Manual Procedure Adjust the touch Sensitivity. 1. Click Start Control Panel and Sound Mouse.

  • Page 170: Fingerprint Sensor

    Problem The on-screen pointer moves too fast or too slow The on-screen pointer moves erratically Fingerprint Sensor Problem Reading of the fingerprint was not successful. The fingerprint cannot be read due to injuries to the finger. User’s Manual Procedure In this instance, you should initially try changing the speed setting within the Mouse Control utility.

  • Page 171: Usb Device

    USB Sleep and Charge function may be disabled. Select the "Enable USB Sleep and Charge" check box in the TOSHIBA USB Sleep and Charge utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 172 Problem The battery depletes quickly even when I turned OFF the power of the computer. External devices connected to the compatible ports do not work when connected to a compatible port. The "USB Wakeup function" does not work. User’s Manual Procedure Some external devices may not be able to use the "USB Sleep and Charge function".

  • Page 173: Esata Device

    eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem eSATA device does not work Additional memory module Please also refer to Chapter 3, information on installing and removing memory modules. Problem If there is a memory malfunction, the...
  • Page 174 Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem No sound is heard Annoying sound is heard External monitor Please also refer to Chapter 3, documentation supplied with your monitor for further information. Problem Monitor does not turn No display...
  • Page 175 Problem Display error occurs Modem This information is applicable to the models equipped with a built-in modem. Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a connection can’t be made After making a call...

  • Page 176: Wireless Lan

    Problem Communication is cut off unexpectedly A CONNECT display is quickly replaced by NO CARRIER Character display becomes garbled during a communication You cannot receive an incoming call Problem Cannot access LAN Wake-up on LAN does not work Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator.

  • Page 177: Recovery Media

    Recovery Media Started. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the section in Chapter1, Getting 8-22...

  • Page 178: Toshiba Support

    - they are your best resource for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit User’s Manual http://www.toshiba-europe.com on the Internet.

  • Page 179: Physical Dimensions

    Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Refer to User Information Guide about Size. Environmental Requirements Conditions Operating Non-operating Wet-bulb temperature Conditions Operating Non-operating Power Requirements AC adaptor Computer User’s Manual Appendix A Ambient temperature 5°C (41°F) to 35°C (95°F) -20°C (-4°F) to 65°C (149°F) 10 % to 90 % 26°C maximum Altitude (from sea level)
  • Page 180 Built-in Modem This information is applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU Type of line Type of dialing Control command Monitor function Communication specifications Communication system Communication protocol Communication speed Transmitting level Receiving level Input/output impedance...

  • Page 181: Display Controller

    Display Controller and Video mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.

  • Page 182: Card Specifications

    Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to: ■...
  • Page 183 Subject to the radio regulations that apply in the countries/regions, your Wireless LAN module may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/ regions.
  • Page 184 ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point. When roaming between different access points the station can dynamically switch to another channel if required.
  • Page 185 Frequency Range Channel ID *1 Factory-set default channels *2 The channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. The channel configuration is managed as follows: ■...
  • Page 186 Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group. ■ When you use Bluetooth Adaptor from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth Adaptor from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz...

  • Page 187: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 188 The radiated output power of the Bluetooth Adaptor from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Adaptor from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

  • Page 189: Using Bluetooth Adaptor From Toshiba Equipment In Japan

    3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 4. Indication User’s Manual...

  • Page 190: Device Authorization

    Bluetooth wireless technology Interoperability The indication shown below appears on this equipment. (1) 2.4 : This equipment uses a frequency of 2.4 GHz. (2) FH : This equipment uses FH-SS modulation. (3) 1: The interference range of this equipment is less than 10 m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.

  • Page 191: Ac Power Cord And Connectors

    AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Wire size:...
  • Page 192 AC Power Cord and Connectors For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 193: Toshiba Pc Health Monitor

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.

  • Page 194: Starting The Toshiba Pc Health Monitor

    Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: ■ Click Start Monitor. ■ Click the icon ( PC Health Monitor..." application and "Run PC Health Monitor..." every time thereafter. No matter which method is used, the TOSHIBA PC Health Monitor explanation screen will be displayed.

  • Page 195: Cleaning The Cooling Module

    Cleaning the cooling module This section explains how to clean the cooling module. If you use the computer for a long period, the inside of the computer may become hot. Always allow the computer to cool to room temperature before you clean the cooling module. To clean the cooling module, follow the steps detailed below: 1.
  • Page 196 1. Plastic film 7. Slide the Cooling module cover back into place on the computer to reattach. 8. Install the battery pack (refer to the in Chapter 6, 9. Turn your computer over. User’s Manual Lift the plastic film Replacing the battery pack Power and Power-Up Modes, if required).

  • Page 197: Legal Footnotes

    Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.

  • Page 198: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 199: Copy Protection

    Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 10 computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content.

  • Page 200: If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: ■ Fill in the TOSHIBA Theft Registration form (or a copy of it) below. ■ Attach a copy of your receipt showing where your computer was purchased.

  • Page 201: Toshiba Theft Registration

    TOSHIBA Theft Registration Send to: Fax number: Country stolen: Machine type: (e.g. TECRA M11) Model number: (e.g. PSL45E-YXT) Serial number: (e.g. 12345678G) Date stolen: Owner’s details Last name, first name: Company: Street: Postal Code/City: Country: Phone: Fax: User’s Manual TOSHIBA Europe GmbH...
  • Page 202 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc CD-ROM: Compact Disc Read-Only Memory...
  • Page 203 Glossary GB: gigabyte HDD: hard disk drive HDMI: High-Definition Multimedia Interface IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader)
  • Page 204 DC IN indicator, 2-12, 6-3 Display, 3-4 Docking port, 2-7 Documentation list, 1-1 Dual Pointing Device DVD Super Multi drive Windows by Toshiba, 3-11 DVD-ROM drive eco button, 3-6 Equipment checklist, 1-1 eSATA device, 3-30 automatic power off, 3-6 brightness down, 5-4...
  • Page 205 3-16 External monitor, 2-6, 3-28 problems, 8-19 Fingerprint Sensor problems, 8-15 using, 4-3 FN + 1 (TOSHIBA Zooming Utility reduce), 5-5 FN + 2 (TOSHIBA Zooming Utility enlarge), 5-5 FN + Enter, 5-3 FN + ESC (Mute), 5-3 FN + F1 (Lock), 5-3...
  • Page 206 Numeric mode, 5-6 temporarily using normal temporarily using overlay turning on the overlays, 5-6 LAN, 3-5, 4-38 active indicator, 2-6 cable types, 4-38 connecting, 4-39 disconnecting, 4-40 jack, 2-6 Link indicator, 2-6 problems, 8-21 Media care, 4-24 Card care, 3-21 Memory card care, 3-21 Memory, 3-1 additional, 3-33...
  • Page 207 2-4 microphone jack, 2-4 User’s Manual problems, 8-19 Stereo speakers, 2-2 TOSHIBA Assist, 3-11 TOSHIBA ConfigFree, 3-11 TOSHIBA Disc Creator, 3-12, 4-22 TOSHIBA DVD-RAM Utility, 3-12 TOSHIBA Express Port Replicator, 3-33 TOSHIBA HDD Protection, 3-7 TOSHIBA HDD/SSD Alert Utility, 3-12...

This manual is also suitable for:

Tecra m11-st3502Tecra m11-st3503Tecra m11-st3501Tecra m11-w3422Ptme0u-01s00tTecra m11

Table of Contents