Page 1 ® Tecra User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 184 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3: Critical Applications
Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6: Instructions For Ic Cs-03 Certified Equipment
In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Page 7: Wireless Interoperability
USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined...
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9: Canada - Industry Canada (Ic)
Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10: Eu Declaration Of Conformity
This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11: Vcci Class B Information
VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN).
Page 12: Using This Equipment In Japan
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 13: Device Authorization
FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 14: Radio Approvals For Wireless Devices
Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table.
Page 15 Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands United Kingdom Vatican Virgin Islands Approved Countries/Regions for the Intel Link 622ANHMW and 633ANHMW Series This equipment is approved to the radio standard by the countries/regions in the following table.
Page 16 Approved Countries/Regions for the Atheros Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Bulgaria Chile Croatia...
Page 17 Ukraine Yemen Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 18 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed x: forbidden To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
Page 19 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
Page 20 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
Page 21 UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia...
Page 22: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 23 Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
Page 24: Bluetooth Wireless Technology And Your Health
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 25: Optical Disc Drive Safety Instructions
You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may...
Page 26: Export Administration Regulation
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 27 Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 28: Table Of Contents
Contents Introduction... 36 This guide ...38 Safety icons ...39 Other icons used...39 Your computer’s features and specifications ...40 Other documentation ...40 Service options ...40 Chapter 1: Getting Started... 41 Selecting a place to work ...41 Setting up a work environment ...41 Keeping yourself comfortable ...42 Precautions...42 Important information on your computer’s...
Page 29 Erasing the Internal Storage Drive ...74 Checking the internal storage drive operating status ...75 Installing drivers and applications...76 Using the Toshiba Dual Pointing Device ...76 Using the TouchPad™...77 Adjusting TouchPad™ settings ...79 Disabling or enabling the TouchPad™ ...80 Using external display devices ...80 Connecting an external monitor or projector ...81...
Page 30 Contents Using and configuring Hibernation mode ...89 Using and configuring Sleep mode ...92 Closing the display panel ...95 Customizing your computer’s settings...95 Caring for your computer...95 Cleaning the computer ...95 Moving the computer...96 Using a computer lock ...96 Chapter 2: Learning the Basics... 98 Computing tips ...98 Using the keyboard ...99 Character keys ...100...
Page 31 Setting battery notifications ...122 Conserving battery power ...123 Power Plans...124 Using a hot key to set the Power Plan...125 Using the TOSHIBA eco power plan...126 Changing the main battery ...126 Removing the battery from the computer ...127 Inserting a charged battery ...128 Taking care of your battery ...130...
Page 32 Setting passwords ...154 Using an instant password...154 Using a supervisor password...154 Using a user password ...156 TOSHIBA Face Recognition Utility...158 TOSHIBA Security Assist ...159 TOSHIBA PC Diagnostic Tool Utility...161 TOSHIBA HDD Protection Utility ...162 Mouse Utility ...163 ® ...142 ®...
Page 33 Fingerprint Logon ...175 Care and maintenance of your fingerprint Fingerprint reader limitations ...177 TOSHIBA eco Utility™ ...178 TOSHIBA Service Station ...179 TOSHIBA PC Health Monitor ...179 ConfigFree Getting Started...180 ConfigFree Chapter 6: If Something Goes Wrong ...184 Problems that are easy to fix ...184 Problems when you turn on the computer...185...
Page 34 DVD operating problems...204 Develop good computing habits ...205 Data and system configuration backup in If you need further assistance...210 Before you contact Toshiba ...210 Contacting Toshiba ...211 Other Toshiba Internet Web sites...212 Toshiba’s worldwide offices...212 Appendix A: Hot Keys/TOSHIBA Cards...214 Hot Key Cards ...214...
Page 35 Disabling or enabling wireless devices...225 Disabling or enabling the Toshiba Dual Zoom (Display resolution) ...227 Keyboard hot key functions ...228 Appendix B: Power Cord/Cable Connectors... 229 Glossary... 230 Index... 244 Pointing Device ...226 Contents...
Page 36: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 37 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 38: This Guide
Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 39: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 40: Your Computer's Features And Specifications
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page System icons 184.
Page 41: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 42: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 43 Avoid prolonged physical contact with the underside or surface of the computer. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort”...
Page 44: Important Information On Your Computer's Cooling Fan
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 45: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 46 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 47: Charging The Main Battery
The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows green when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the main battery charge is low and it...
Page 48: Using The Computer For The First Time
Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 49: Turning On The Power
screen will dim and you may not be able to increase the brightness of the screen while on battery power. Turning on the power To turn on the computer: Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready.
Page 50: Registering Your Computer With Toshiba
Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by clicking Start, All Programs, My Toshiba, and then Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 51: Adding Memory (Optional)
NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer.
Page 52 Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start.
Page 53 (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
Page 54 Getting Started Adding memory (optional) Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. Carefully remove the new memory module from its antistatic packaging, without touching its connector. Locate an empty memory module slot on the underside of the computer.
Page 55 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 56 Getting Started Adding memory (optional) (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Replace the memory module slot cover and secure it using the screw.
Page 57: Removing A Memory Module
Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.
Page 58 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter which time Windows When Safe Mode is suggested, this could be a sign that you may...
Page 59 Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
Page 60: Checking Total Memory
Getting Started Recovering the Internal Storage Drive TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: Click Start, Control Panel, System and Security, and then System.
Page 61 During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See more information.
Page 62: Recovering To Out-Of-Box State (Recommended Recovery Method)
Getting Started Recovering the Internal Storage Drive Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery.
Page 63 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Page 64: Recovering To A Custom Size Partition
Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see your work”...
Page 65 Recovering the Internal Storage Drive The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media.
Page 66 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
Page 67: Recovering Without Changing The Internal Storage Drive Partitions
Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see your work” on page Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered.
Page 68 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Page 69: Creating Recovery Dvds/Media
Creating recovery DVDs/media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com. It is strongly recommended that you create recovery DVDs/media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery DVDs/media.
Page 70 If you want to copy the recovery files to DVDs, you will need an optical disc drive with the capability to write information to discs. To create recovery DVDs/media: Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays.
Page 71 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
Page 72: Restoring From Recovery Dvds/Media
Getting Started Recovering the Internal Storage Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.
Page 73 Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
Page 74: Erasing The Internal Storage Drive
“Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media. To access the Recovery Wizard on your internal storage drive: Press and hold the 0 (zero) key while powering on the computer.
Page 75: Checking The Internal Storage Drive Operating Status
Checking the internal storage drive operating status purposes. This process may take several hours, depending on the size of your internal storage drive. (Sample Image) Erase the hard disk screen Click Next. A confirmation message displays reminding you that all data on the internal storage drive will be lost.
Page 76: Installing Drivers And Applications
Getting Started Using the Toshiba Dual Pointing Device Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer.
Page 77: Using The Touchpad
To move the pointer a longer distance, slide your finger several times across the TouchPad in the preferred direction. Getting Started Using the TouchPad™ “Disabling or enabling the Toshiba Dual Secondary control button Example: (Sample Illustration) Pointer moves to the right...
Page 78 Getting Started Using the TouchPad™ Do the following: Select an item Move the pointer to the item you want to select. Do one of the following: Open or activate an Move the pointer to the item you want to open/activate. item Do one of the following: Right-click an item...
Page 79: Adjusting Touchpad™ Settings
Do the following: Scroll continuously Begin scrolling vertically or horizontally by sliding your finger along the right or (Circular scrolling) bottom edge of the TouchPad as described above. Without lifting your finger from the TouchPad, start moving your finger in a circular motion on the TouchPad.
Page 80: Disabling Or Enabling The Touchpad
Disabling or enabling the TouchPad™ The TouchPad™ is enabled by default. To enable/disable the TouchPad, press enabling the Toshiba Dual Pointing Device” on page NOTE Alternately, you can disable only the tapping feature. If you disable tapping only, you can still use the TouchPad’s control buttons and move the pointer by sliding your finger on the TouchPad.
Page 81: Connecting An External Monitor Or Projector
(Sample Illustration) Video port on left side of system Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: Read the directions that came with the monitor to see if you first need to install new software.
Page 82: Adjusting The Quality Of The External Display
Getting Started Using external display devices While holding down you want takes effect. Briefly pause each time you press the key to allow time for the display to change. This hot key cycles through the settings in the following order (the last two options are available if an external monitor is connected): Built-in display only...
Page 83: Using An External Keyboard
Using an external keyboard If you prefer to use an external keyboard, you can attach one to your computer. The computer’s USB ports support most USB-compatible keyboards. Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad™.
Page 84: Setting Up A Printer
Getting Started Turning off the computer Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 85: Options For Turning Off The Computer
Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer.
Page 86: Sleep Mode
Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Page 87: Using The Shut Down Command
Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To turn off your computer using the Shut down command: Click Start.
Page 88 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
Page 89: Using And Configuring Hibernation Mode
NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel.
Page 90 Getting Started Turning off the computer Click Hibernate in the pop-up menu. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel.
Page 91 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Page 92: Using And Configuring Sleep Mode
Getting Started Turning off the computer Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel.
Page 93 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen To change the amount of time after which the computer enters Sleep mode: Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories.
Page 94 Getting Started Turning off the computer Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Page 95: Closing The Display Panel
Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel.
Page 96: Moving The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 97 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable Getting Started Caring for your computer...
Page 98: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 99: Using The Keyboard
Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 100: Character Keys
Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page. The lowercase letter l (el) and the number 1 are not interchangeable.
Page 101: Special Windows ® Keys
through programmed functions when pressed. Used in combination with the key, function keys marked with icons execute specific functions on the computer. For example, ON/OFF. For more information, see page 218. ® Special Windows keys (Sample Illustration) Special Windows Your computer’s keyboard has one key and one button that have special functions in Windows Windows Application key—Has a similar function as the secondary...
Page 102: Starting A Program
Learning the Basics Starting a program Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press The numeric overlay light glows when the numeric overlay is on. To disable the numeric overlay, hold down the again.
Page 103: Starting A Program From Windows Explorer
NOTE If you pause with your mouse on All Programs, it will open it up. You may need to scroll up or down to see the complete list. Click the program group, in this example, Accessories. The Accessories menu is displayed. Click the program, in this example, WordPad.
Page 104: Starting A Program Using The Search Programs And Files Field
Learning the Basics Saving your work In the right part of the window, double-click wordpad. The operating system opens WordPad. To close the program, click the Close button in the upper-right corner of the program’s window. Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: Click Start to display the Start menu.
Page 105 Saving files Click on the arrow in the upper-left corner of your ® Windows -based application to display the drop-down menu, and then click Save. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
Page 106: Printing Your Work
Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft Any file name with an extension of “.doc/.docx” is assumed to be a ®...
Page 107: Backing Up Your Work
Click on the arrow in the upper-left corner of your Windows and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print.
Page 108: Restoring Your Work
Learning the Basics Using the optical disc drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows Restore program. Look in the online Help or your operating system documentation for information on restoring files.
Page 109: Optical Disc Drive Components
NOTE For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button...
Page 110: System Control Buttons
TOSHIBA Presentation button (Sample Illustration) System control buttons The TOSHIBA Presentation button allows the user to switch between two display options; “built-in display” and “built-in display/external monitor.” The Volume increase and decrease buttons allow you to increase/decrease the volume of the sound coming from the computer.
Page 111 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs” on page 114.
Page 112: Playing An Audio Cd
Using the optical disc drive If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 113: Recording Optical Media
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 114: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 115: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you...
Page 116: Running The Computer On Battery Power
EasyGuard Optimize—to enable users to customize system settings to be more productive. *Toshiba EasyGuard some of which may or may not be available on a particular Toshiba computer depending on the model selected. See easyguard.toshiba.com Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
Page 117: Power Management
Use only batteries designed to work with your Toshiba computer. To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The Lithium-Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time.
Page 118: Using Additional Batteries
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 119: Charging The Rtc Battery
The battery may not start charging immediately under the following conditions: The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).
Page 120: Monitoring Main Battery Power
Mobile Computing Monitoring main battery power The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge.
Page 121: Determining Remaining Battery Power
Power button AC power light ON/OFF light Battery light (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
Page 122: What To Do When The Main Battery Runs Low
Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Page 123: Conserving Battery Power
Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: How the computer is configured...
Page 124: Power Plans
Mobile Computing Monitoring main battery power ® Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option.
Page 125: Using A Hot Key To Set The Power Plan
Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item. Click OK to save the plan changes you have performed.
Page 126: Using The Toshiba Eco Power Plan
For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button.
Page 127: Removing The Battery From The Computer
TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode according to the instructions in Hibernation mode”...
Page 128: Inserting A Charged Battery
Mobile Computing Changing the main battery Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 129 If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock Turn the computer right side up.
Page 130: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
Page 131: Maintaining Your Battery
Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 132: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit www.laptops.toshiba.com/green.
Page 133: Traveling Tips
Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 134: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 135: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 136 Exploring Your Computer’s Features Exploring the desktop TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion.
Page 137: Setting Up For Communications
To make a program or window the currently active one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.
Page 138: Connecting Your Computer To A Network
Exploring Your Computer’s Features Setting up for communications For help with common Wi-Fi networking problems” on page Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network: At the office, connect an Ethernet cable to the Network port...
Page 139 Communicate with your office’s local area network (LAN) or larger corporate wide area network (WAN) For specific information about connecting to a LAN or WAN, consult your network administrator. Send a fax directly from your computer Before you can communicate using the modem, you need to connect it to a telephone line.
Page 140: Exploring Audio Features
Exploring Your Computer’s Features Exploring audio features Now you are ready to send a fax or use the modem to connect to an online service or the Internet. Exploring audio features You can use your computer to record sounds using the computer’s internal microphone or an optional external microphone.
Page 141: Using The Web Camera
The Web Camera software, by default, should already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Exploring Your Computer’s Features...
Page 142: Using An Expresscard
Exploring Your Computer’s Features Using an ExpressCard Using an ExpressCard The ExpressCard slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard Before you insert an ExpressCard comes with the card to see if you need to do anything before you insert it.
Page 143: Using The Smart Card Reader
Locate the ExpressCard Press the ExpressCard eject button once to pop it out slightly, and push it in to remove the ExpressCard. The ExpressCard ejects slightly from the slot. Grasp the edges of the ExpressCard and slide it out of the slot. (Sample Illustration) Removing an ExpressCard Using the Smart Card Reader (Available on certain models.)
Page 144: Using The Memory Card Reader
Exploring Your Computer’s Features Using the Memory card reader Using the Memory card reader The Memory card reader supports the use of Memory Stick Memory Stick PRO™, Memory Stick PRO Duo™, Memory Stick Duo™, Secure Digital™ (SD™), or MMC (MultiMediaCard of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.
Page 145: Removing Memory Media
When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon.
Page 146: Using The Esata/Usb Combo Port
To achieve a proper connection between your computer and the Port Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user’s manual that came with your Port Replicator, or visit pcsupport.toshiba.com. 166. “USB Sleep and...
Page 147: Chapter 5: Utilities
TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA Security Assist TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mouse Utility TOSHIBA Hardware Setup USB Sleep and Charge Utility...
Page 148: Toshiba Assist
TOSHIBA PC Health Monitor ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.
Page 149: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ® Bluetooth Settings (Sample Image) TOSHIBA Assist window – Connect tab...
Page 150: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: Supervisor password User password TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab...
Page 151: Protect & Fix
Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Utilities TOSHIBA Assist...
Page 152: Optimize
The features available in this category are: Mouse Utility TOSHIBA Accessibility TOSHIBA Zooming Utility TOSHIBA Button Support TOSHIBA Hardware Setup TOSHIBA Face Recognition Utility USB Sleep and Charge Utility TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab (Hardware Settings)
Page 153: Toshiba Application Installer
TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. Click Next.
Page 154: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 155 TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 156: Using A User Password
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 157 Click OK to exit. Deleting a user password To cancel the power-on password function: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 158: Toshiba Face Recognition Utility
TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 159: Toshiba Security Assist
TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
Page 160 Utilities TOSHIBA Security Assist Log on Settings—Select this category to set up security options that protect individual user accounts. Password of current user: Check the status of the Windows currently logged on. Password of all users: Check the status of the Windows password for any additional Windows computer.
Page 161: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 162: Toshiba Hdd Protection Utility
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 163: Mouse Utility
The settings you can change are divided into these categories: Buttons Pointers Pointer Options Hardware Advanced You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Utilities Mouse Utility TOSHIBA Assist.
Page 164: Toshiba Hardware Setup
Windows system. To access it: Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of The TOSHIBA HWSetup screen appears. (Sample Image) TOSHIBA HWSetup screen – General tab options The TOSHIBA HWSetup screen may have the following tabs: Boot Priority—Allows you to change the sequence in which...
Page 165 Keyboard—Allows you to access the wake-on keyboard function LAN—Allows you to set networking functions SATA—Allows you to set conditions for the eSATA port USB—Allows you to enable or disable USB Legacy Emulation Utilities TOSHIBA Hardware Setup . For more information, see Fn + F5 “Directing the...
Page 166: Usb Sleep And Charge Utility
“USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep and Charge...
Page 167 Utilities USB Sleep and Charge Utility NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 168: Enabling Usb Sleep And Charge
Utilities USB Sleep and Charge Utility Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.
Page 169 Utilities USB Sleep and Charge Utility (Sample Image) TOSHIBA USB Sleep and Charge Utility screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the...
Page 170: Toshiba Zooming Utility
Adobe Acrobat Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
Page 171: Toshiba Button Support
Presentation and volume control buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA The TOSHIBA Button Support window appears.
Page 172: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 173: Trusted Platform Module (Tpm)
Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your TOSHIBA computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s internal storage drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Page 174: Fingerprint Authentication Utility
TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 175: Fingerprint Logon
Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
Page 176 Utilities Fingerprint Authentication Utility Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. Soaked or swollen finger (e.g., after taking bath) Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger...
Page 177: Fingerprint Reader Limitations
TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 178: Toshiba Eco Utility
The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility.
Page 179: Toshiba Service Station
This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
Page 180: Configfree
Utilities ConfigFree You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.
Page 181: Configfree ® Utilities
Starting ConfigFree To start ConfigFree connection. Then perform any of the following steps: Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility. Double-click the ConfigFree icon Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the notification area is displayed with an “X.”...
Page 182 Utilities ConfigFree Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Page 183 To create a profile: Click the icon in the notification area. Move the pointer to Profiles. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. Utilities ®...
Page 184: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 185: Problems When You Turn On The Computer
Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 186 “trickle-charge” to the battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, visit the Toshiba Web site at WARNING RESUME FAILURE/Windows Error “What to do when the main battery runs 122.
Page 187: The Windows Operating System Is Not Working
The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See page 211. ®...
Page 188: Using Startup Options To Fix Problems
If Something Goes Wrong The Windows The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem.
Page 189: Internet Problems
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. If Something Goes Wrong ®...
Page 190: Fixing A Problem With Device Manager
If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable.
Page 191: Memory Problems
Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu. The computer shuts down completely.
Page 192 If Something Goes Wrong Power and the batteries Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer.
Page 193: Keyboard Problems
Toshiba Web site at accessories.toshiba.com. current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see batteries” on page...
Page 194 If Something Goes Wrong Display problems simultaneously again to return the display priority to its previous setting. HINT: Holding the advance you through the display options. If you are using an external monitor: Check that the monitor is turned on. Check that the monitor’s power cord/cable is firmly plugged into a working power outlet.
Page 195: Disk Or Storage Drive Problems
The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
Page 196 If Something Goes Wrong Disk or storage drive problems On the pop-up menu, click Properties. The drive’s Properties box appears. Click the Check now... button. The Check Disk box appears. You can choose one or both options: Automatically fix file system errors Scan for and attempt recovery of bad sectors Click Start.
Page 197: Optical Disc Drive Problems
The drive cannot read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see storage drive problems” on page Optical disc drive problems You cannot access a disc in the drive.
Page 198: Sound System Problems
For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
Page 199: Expresscard ® Checklist
® ExpressCard checklist Make sure the card is inserted properly into the slot. Make sure all cables are securely connected. Occasionally a defective ExpressCard control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective.
Page 200 If Something Goes Wrong ExpressCard If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. Click OK to confirm the uninstall. In the Device Manager window, click the Action menu and select Scan for Hardware changes. Restart the computer normally.
Page 201: Printer Problems
Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray.
Page 202: Wireless Networking Problems
To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, System and Security). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an...
Page 203 site, the ISP’s (Internet Service Provider) service may be disrupted. Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive.
Page 204: Dvd Operating Problems
“Checking device properties” on page 190 on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 205: Develop Good Computing Habits
Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.
Page 206: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
Page 207 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 208 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive.
Page 209 Restart the Windows ® Windows operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind. Do one installation at a time.
Page 210: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: Review the troubleshooting information in your operating system documentation.
Page 211: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
Page 212: Other Toshiba Internet Web Sites
If Something Goes Wrong Other Toshiba Internet Web sites Other Toshiba Internet Web sites toshiba.com laptops.toshiba.com accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm pcsupport.toshiba.com acclaim.toshiba.com laptopforums.toshiba.com Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia France Toshiba Systèmes (France) S.A.
Page 213 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices Mexico Toshiba de México S.A. de C.V.
Page 214: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system...
Page 215: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.
Page 216: Application Cards
TOSHIBA Zooming utility For more information, refer to Zooming Utility” on page Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page TOSHIBA Button Support utility For more information, refer to Support”...
Page 217: Using The Application Cards
Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 218: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 219: Lock (Instant Security)
Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
Page 220: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 221: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options:...
Page 222: Hibernation Mode
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 223: Output (Display Switch)
Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 224: Display Brightness
Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.
Page 225: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options...
Page 226: Disabling Or Enabling The Toshiba Dual Pointing Device
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the Toshiba Dual Pointing Device This TOSHIBA Card or hot key enables/disables the TouchPad™. For more information on using the TouchPad, see the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
Page 227: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 228: Keyboard Hot Key Functions
Fn + This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to Fn + zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in.
Page 229: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. UL approved United Kingdom BS approved Australia AS approved...
Page 230: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM Alternating Current Basic Input/Output System bits per second Compact Disc Compact Disc Read-Only Memory Compact Disc Rewrite Memory...
Page 231 Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI High-Definition Multimedia Interface HTML...
Page 232 Glossary SDRAM Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 233 backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) — See BIOS. baud rate — The speed at which a communication device, such as a printer or modem, transmits information.
Page 234 Glossary Central Processing Unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 235 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 236 Glossary download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer. See also upload. drag — To hold down the mouse button while moving the pointer to drag a selected object.
Page 237 file extension — The three characters following the period (pronounced “dot”) at the end of a file name. The extension indicates the type of file. Examples are .exe for program files and .hlp for help files. See also file name. folder —...
Page 238 Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 239 LED (Light Emitting Diode) — A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to incandescent and compact fluorescent lamps.
Page 240 Glossary multi-function drive — A DVD drive that can read and write to CD and DVD media. multimedia — A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface — See MIDI. network —...
Page 241 peripheral — Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer’s CPU. pixel — Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play —...
Page 242 Glossary resolution — A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically.
Page 243 solid state drive —A data storage device that utilizes solid-state memory as opposed to a hard disk (see also hard disk). Much like hard disks, solid state drives are used for storage of programs and data. Suspend — A feature of some Windows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again.
Page 244: Index
Index AC adaptor 45 AC power 117 AC power light 45 accessing network 138 adding memory check total memory 60 memory (optional) 51 optional external devices 50 adequate ventilation cooling fan 44 adjusting TouchPad™ settings 79 Application Cards 216 audio features 140 backing up files 99 battery battery life 116...
Page 245 RTC memory 117 running computer on battery power 116 safety precautions 130 setting notifications 122 battery indicator light 120 BIOS Setup see TOSHIBA Hardware Setup button eco Utility™ 126 eject, optical disc drive 109 power 49 Shut down 52 start 136...
Page 246 Index display output 81 disabling TouchPad™ 80 Disk Defragmenter 196 disk drive corrupted/damaged data files 196 missing files/trouble accessing a drive 195 running slow 196 diskette disc drive cannot read a diskette 197 diskette drive cannot insert a diskette 196 display does not look normal/flickers 194 external monitor not working 195...
Page 247 FAT (File Allocation Table) 195 file extensions using 106 files backing up 99 file names 105 printing 106 restore 108 saving 104 using a file extension 106 fingerprint authentication 174 Fingerprint Authentication Utility using 174 function keys 100 headphones using 140 Help and Support Windows®...
Page 248 Connect to the Internet 138 connecting your computer 138 networking wireless 137 notification area 137 ON/OFF indicator light 120 online resources Toshiba 114 optical disc Auto-Run feature 112 caring for 114 handling 111 inserting 110 playing optical media 112 positioning 111...
Page 249 197 changing display properties 194 checking device properties 190 computer hangs when computer will not power up 185 contacting Toshiba 210 corrupted/damaged data files 196 Device Manager 190 disk drive is slow 196 display is blank 193 ExpressCard®...
Page 250 Index ExpressCard® checklist 198 ExpressCard® slot appears dead external display not working 195 external monitor 194 faulty memory 191 high-pitched noise 198 Internet bookmarked site not found 189 Internet connection is slow 189 keyboard not responding 185 keyboard produces unexpected characters 193 missing files/trouble accessing a drive 195...
Page 251 Sleep mode 95 Startup menu problem solving 188 supervisor password, deleting 156 supervisor password, set up 154 system control buttons TOSHIBA Presentation button using 110 volume increase/decrease buttons system indicator lights AC power 45 drive in-use indicator 109 LEDs 46...
Page 252 Connect tab 149 Optimize tab 152 Protect & Fix tab 151 Secure tab 150 TOSHIBA Button Support 171 Toshiba Dual Pointing Device 76 Toshiba EasyGuard® 116 TOSHIBA eco power plan 126 TOSHIBA eco Utility™ 178 TOSHIBA Face Recognition Utility TOSHIBA Hardware Setup 164...
Page 253 Utilities 147 video projector adjusting display 82 warranty standard limited warranty 40 Web Camera using 141 Web sites 211 Wi-Fi® wireless networking 137 Windows® Explorer starting a program from 103 Windows® operating system desktop 134 Help and Support 189 problem solving 187 Windows®...

Toshiba M11-S3410 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

Quick Links

Need help?

Questions and answers

Related Manuals for Toshiba M11-S3410

Summary of Contents for Toshiba M11-S3410