Table of Contents
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en Troubleshooting
Fault
The appliance is not
working.
The settings on the
appliance cannot be
configured. The touch
display does not re-
spond.
Appliance is not heat-
ing, the colon flashes
in the display and
appears.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
appears in the
display.
flashes in the dis-
play and the appli-
ance does not start.
appears in the
display.
A message with ap-
pears in the display,
e.g.
-
.
Home Connect is not
working properly.
Replacing the oven light bulb
If the light in the cooking compartment fails, change
the oven light bulb.
26
Cause and troubleshooting
Electronics fault
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
Reset the basic settings to the factory settings.
2.
The buttons were pressed repeatedly without waiting.
Once you press a button, you need to wait a moment before you can press any other
▶
button.
The buttons were not pressed correctly.
To select a function, simply press lightly on the relevant symbol with your fingertip at 90°
▶
to the button.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
Deactivate demo mode within five minutes by changing the basic setting to .
2.
There has been a power cut.
Reset the time.
▶
The basic setting has been changed.
Change the basic setting for the time display.
▶
Childproof lock is activated.
Use
to deactivate childproof lock.
▶
→ "Childproof lock", Page 16
Cleaning recommendation
Run the cleaning function fully.
▶
→ "EcoClean", Page 21
You can temporarily dismiss the information in the display by pressing any button.
→ "Cleaning recommendation", Page 21
The cooking compartment is too hot for the selected operation.
Switch off the machine and allow it to cool.
1.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
Implement new settings, if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 11
Electronics fault
Press
.
1.
If necessary, reset the time on the clock.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. State the exact error
2.
message and the E no. for your appliance in full.
→ "Customer Service", Page 27
Different causes are possible.
Go to www.home-connect.com.
▶
WARNING ‒ Risk of burns!
The appliance and its parts that can be
touched become hot during use.
▶ Caution should be exercised here in order to
avoid touching heating elements.
▶ Young children under 8 years of age must be
kept away from the appliance.
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