Ramsey Electronics FX-440 Manual page 59

The RAMSEY FX Transceiver Kit WARRANTY
:iase
read carefully BEFORE calling or writing
in
about your
Kit
Most problems can be
lv9d WITHOUT contacting the Factory/
Notice that this is not a "fine print• warranty. We want you to understand your rights and
rs tool All Ramsey kits will work if assembled properly. The very fact that your kit
:lude.s this manual is your assurance that a team of knowledgeable people have
__ Id-tested several •copies• of this kit straight from the Ramsey inventory.
If
you need help,
please read through the manual carefully: all information required to properly build and test
your kit is contained within its pages! In particular, the FX Transceiver has been
· cumented exhaustively.
DEFECTIVE PARTS: It's always easiest to blame a part for a problem in your kit. Before
you conclude that a part may be bad, thoroughly check your work. Today's semiconductors
and passive components have reach incredibly high reliability levels, and it's sad to say that
- 1r human construction skills have not. Very rarely, a sour component might slip through.
I our kit parts carry the Ramsey Electronics Warranty that they are free from defects for a
II (90) days form the date of purchase. Defective parts will be replaced at our expense. If
you suspect a part to be defective, please mail it to our factory for testing and replacement.
Please send only the defective part(s), NOT the entire kit. The part(s) MUST be returned to
· 1
in suitable condition for testing. Please be aware that testing can usually determine
if
the
trt
was truely defective or damaged by assembly or usage. Don't be afraid to tell us that
1u "blew it". We're all human: in most cases, replacement parts are very reasonably
priced.
" MISSING PARTS: Ramsey Electronics project kits are packed with pride in the U.S.A. If
1u believe
we
packed an incorrect part or omitted a part clearly indicated in your assembly
anual as supplied with the basic kit by Ramsey, please write or call us with information on
me part you need and proof of the kit purchase. Before assuming a part value is incorrect,
check the parts list carefully to see if it is a critical value such as a specific coil or IC, or
'"hether a range of values is suitable (such as 100 to 500 ufd.). Often, common sense will
>Ive a mysterious missing part problem.
If
you are missing five 10K ohm resistors and find
re extra 1K resistors, a simple VOM check will likely confirm that the "1K" resistors are
actually the "missing• 10K units. ("Hmmm, I guess the red band really does look orange!')
~
FACTORY REPAIR OF ASSEMBLED KITS: To quality for Ramsey Electronics factory
pair, kits MUST:
1. NOT be assembled with acid core solder or flux.
2. NOT be modified in any manner.
3. BE returned in fully assembled form, not partially assembled.
4. BE accompained by payment of the proper repair fee. No repair will be begun
until
we
have received the MINIMUM repair fee of $49.00, or authorization to
charge it to your credit card account.
5. INCLUDE a description of the problem and legible return address.
Do
not send
a separate letter: include all correspondence with the unit. Please do not include
your own hardware such as non-Ramsey cabinets, knobs, cables, external battery
packs, and the like. Ramsey Electronics reserves the right to refuse to repair ANY
item in which
we
find excessive problems or damage due to construction methods.
To assist customers in such situations, Ramsey Electronics, Inc. reserves the right
to solve their needs on a case-by-<:ase basis without creating policy or precedent.
lease understand that our technicians are not volunteers and that set-up, testing, .
agnosis, repair and paper work can easily take over
two
hours of paid employee time on
.:den a simple problem.
Understand
too,
that
aiigment
Is
part
of
the kit building
process
and
is not cover9d by this Warranty.
Of
course, it
we
find that a part was defective in original
manufacture, there will be no charge to repair your kit (But please realize that our
chnicians know the difference between a defective part and parts burned out or damaged
rnugh improper use or assembly.)
4. REFUNDS: You are given ten (10) days to examine our products. If you are not satisfied,
vou may return your unassembled kit with all parts and instructions and proof of purchase
, the factory for a full refund. The returned package should be packed securely. Insurance
recommended. Please do not cause needless delays, read all information carefully .
• .AMSEY ELECTRONICS, INC. 793 Canning Parkway, Victor, New York 14564
Telephone 716-924-4560 Fax 716-924-4555
Ref. 57