Indoor Gas Burner Warranty - Regency Fireplace Products V18M2-NG/LP Installation And Operation Manual

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Limited Lifetime Warranty

FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products US, Inc. (for US

customers) (collectively referred to herein as "FPI") extends this Limited Lifetime Warranty to the original

purchaser of this Appliance provided the product remains in the original place of installation. The items

covered by this Limited Lifetime Warranty and the period of such coverage are set forth in the table below.

An Appliance in this policy is defined as an Indoor vented or vent free Gas Burner.

This Appliance has only been certified and listed for use indoors.

This Limited Lifetime Warranty starts on the day the Appliance was purchased.

The Limited Lifetime Warranty is not transferable, amendable or negotiable under any

circumstances.

Indoor Gas Products

Warranty Coverage

Parts and Labor

**Log sets/Burners/Burner

Tubes/Grates

Valve assembly and all gas

control components (Pilot

assembly, flame sensors, Spark

Electrode, Pilot Tubing, Orifices,

Thermocouple, ODS Pilot)

All Other Electrical components

(Ignition Control Boards, Wiring,

Switches, Battery Pack, Remote

Control Systems)

Conditions:

Warranty protects against defect in manufacture or FPI factory-assembled components only, unless

herein specified otherwise.

*This warranty does not cover dealer travel costs for diagnostic or service work. All labor rates

paid to authorized dealers are subsidized, pre-determined rates. Dealers may charge you for

travel and additional time beyond their subsidy.

Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced

at FPI's option through an accredited distributor, dealer or pre-approved and assigned agent; provided

that the defective part is returned to the distributor, dealer or agent for inspection if requested by FPI.

Alternatively, FPI may, at its discretion, fully discharge all of its obligations under warranty by refunding

the verified purchase price of the product to the original purchaser. The purchase price must be

confirmed by the original Bill of Sale. The authorized selling dealer, or an alternative authorized FPI

dealer if pre-approved by FPI, is responsible for all in-field diagnosis and service work related to

all warranty claims. FPI is not responsible for results or costs of workmanship of unauthorized

FPI dealers or agents in the negligence of their service work.

At all times, FPI reserves the right to inspect reported in the field/on location complaints of products

claimed to be defective before processing or authorizing any claim. Failure to allow this upon request

will void the warranty.

FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4