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Report # F23-191
Installation and service must be provided by a qualified installer, service agency or
Regency logs are made of cement refractory material re-enforced with steel fibers. Each of the logs are hand painted and hand finished to
recreate the most realistic logs available on the market. The gas burner system is designed to recreate and burn like a real wood burning
fireplace with a natural looking flame. With this in mind, the gas log sets MUST be burned in a fully vented, non-combustible fireplace with
the DAMPER COMPLETELY OPEN and the chimney free of any obstruction or restrictions. The fireplace must be designed and approved to burn
wood.
The realistic flame produced by Regency burners produce carbon monoxide and soot. Under standard conditions these byproducts are
exhausted up the chimney. IF the fumes or soot from the burning gas are evident in the room when the damper is fully open it indicates that
the fireplace draft is defective. IF this happens DO NOT operate your gas logs until the fireplace draft is corrected, call a service technician to
fix the problem.
WARNING: If the information in this manual
is not followed exactly, a fire or explosion
may result, causing property damage,
personal injury or loss of life
Do not store or use gasoline or other
-
flammable vapors and liquids in the
vicinity of this or any application
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance
• Do not touch any electrical switch;
do not use any phone in the building
• Immediately call the gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions
• If you cannot reach the gas supplier,
call the fire department.
-
Installation
and
performed by a qualified installer,
service agency or the gas supplier
INSTALLER: Leave this manual with the log set
CONSUMER: Retain this manual for future reference.
1
FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
INSTALLATION AND OPERATIONS GUIDE FOR
REGENCY SYSTEMS
gas supplier
service
must
be
Regency log sets are to be installed only in a solid-fuel
burning fireplace with working flue and construction of
noncombustible
material.
The
provisions for combustion and ventilation air must conform
with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
CSA B149.1 Natural Gas and Propane Installation Code, and
applicable local building codes.
A damper clamp is included to maintain the minimum
permanent vent opening and to prevent full closure of the
damper blade. The chimney damper must be fully opened
when burning the log set. The log set is designed to burn with
a yellow flame, thus adequate ventilation is absolutely
necessary.
To comply with certifications, listings, and building code
acceptances, and for safe operation and proper performance
of this log set, use only Regency parts and accessories. Use of
other controls, parts, and accessories that are not designed
for use with Regency log set is prohibited and will void all the
warranties, certifications, listings and building code
approvals, and may cause property damage, personal injury
or loss of life.
WARRANTY
Regency burners and logs carry a limited lifetime
warranty against breakage and defects to the
original purchaser. ALL Regency valves, pilot
assemblies and electrical components carry a 2-
year warranty as long as installed indoors and
installed by a licensed professional. Further
warranty information can be found in the
warranty section of this guide.
Millivolt:
V18M2-NG/LP
V24M3-NG/LP
V30M3-NG/LP
Electronic Ignition:
V18E2-NG/LP
V24E3-NG/LP
V30E3-NG/LP
Designed Certified to Vented Decorative
Appliance ANSI Z21.60-2017/CSA 2.26-2017
CGA 2.17-2017
Gas-Fired Appliances for use at High Altitudes
Approved for high altitudes up to 4500ft
(1300m) in Canada
installation
including
920-675

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Summary of Contents for Regency Fireplace Products V18M2-NG/LP

  • Page 1 Millivolt: V18M2-NG/LP V24M3-NG/LP V30M3-NG/LP Electronic Ignition: V18E2-NG/LP V24E3-NG/LP V30E3-NG/LP Designed Certified to Vented Decorative Report # F23-191 Appliance ANSI Z21.60-2017/CSA 2.26-2017 CGA 2.17-2017 Gas-Fired Appliances for use at High Altitudes INSTALLATION AND OPERATIONS GUIDE FOR REGENCY SYSTEMS Approved for high altitudes up to 4500ft...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SERIAL # DECAL - ELECTRONIC IGNITION WITH DEXEN VALVE & MILLIVOLT WITH ROBERTSHAW GAS VALVE ..............................3 IMPORTANT INFORMATION ......................... 4 MINIMUM CHIMNEY HEIGHT AND FLUE OPENING ................6 IMPORTANT INFORMATION ......................... 7 SPECIFICATIONS ........................... 8 INSTALLATION ............................. 9 MANUAL ON/OFF REMOTE CONTROL WITH TIMER INSTALLATION AND OPERATING INSTRUCTIONS .
  • Page 3: Valve

    SERIAL # DECAL FOR BOTH ELECTRONIC IGNITION WITH DEXEN VALVE & MILLIVOLT WITH ROBERTSHAW GAS VALVE This is a copy of the label that normally accompanies this gas burner. We have printed a copy of the contents here for your review. The safety label is located near the gas burner. The serial # will be a total of 9 digits. The first 3 digits (as noted below) represent the model of the gas burner.
  • Page 4: Important Information

    IMPORTANT INFORMATION WARNING: This appliance assembly contains burner orifices specifically for the input gas specified on the burner and box, as well as the Btu rating specified in this manual. Modifying or failure to use the factory orifice may cause property damage, personal injury or loss of life.
  • Page 5 IMPORTANT For safe operation and proper performance of this product and to comply with certification, listings, and building code acceptances, use ONLY Regency controls, parts & accessories that have been specifically listed or certified for use with this burner system. Use of other controls, parts, or accessories is prohibited and will void all warranties, certifications, listings and building code approvals, and may cause property damage, personal injury, and loss of life.
  • Page 6: Minimum Chimney Height And Flue Opening

    MINIMUM CHIMNEY HEIGHT AND FLUE OPENING FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 7: Important Information

    IMPORTANT INFORMATION FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 8: Specifications

    SPECIFICATIONS SPECIFICATIONS MINIMUM FIREPLACE OPENINGS SIZE 18” 24” 30” Width (Front) 30” 36” 42” Width (Rear) 18” 24” 30” Height 14” 14” 14” Depth 12” 12” 14” BTU RATINGS 2 BURNER 3 BURNER NATURAL GAS PROPANE NATURAL GAS PROPANE 18” 52,000 49,000 24”...
  • Page 9: Installation

    INSTALLATION WARNING: Failure to position internal parts in accordance with the installation diagrams or failure to use only parts specifically approved with this vented burner system may result in property damage or personal injury. Installation Safety Information 1. Carefully inspect the burner and log cartons for shipping damages. If any parts are missing/damaged, call your dealer.
  • Page 10 Figure 18 Installing the Burner Unit REFER TO THE PARTS LIST WHEN FOLLOWING THESE INSTRUCTIONS. The 18/24/30” burner models are shown in the illustrations and may not be exactly as shown but depicts the process. INSTALL BURNER: Note: Burner unit may not be exactly as shown but depicts the process. GAS CONNECTION WARNING: Only persons licensed to work with gas piping may make the necessary gas connections to this appliance.
  • Page 11 5. In Figure 19, the gas supply stub is shown properly fitted with the adapter. Figure 19 – Shown in a factory-built fireplace Place the burner system in the fireplace. Centering the burner front to back & side to side as shown in Figure 20.
  • Page 12 7. Attach the flex connector to the adapter as shown in Figure 21. Tighten securely. IF FLEX LINE IS NOT LONG ENOUGH, LONGER FLEX LINES CAN BE PURCHASED AT YOUR LOCAL HARDWARE STORE. Figure 21 8. Determine the valve system that is installed on the appliance and specific batteries required for the specific model, then proceed with lighting the pilot.
  • Page 13: Manual On/Off Remote Control With Timer Installation And Operating Instructions

    MANUAL ON/OFF REMOTE CONTROL WITH TIMER INSTALLATION AND OPERATING INSTRUCTIONS IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS. DO NOT ATTEMPT TO INSTALL OR OPERATE. This Manual on/off remote control with Timer transmitter is designed to be used with all models noted in this manual.
  • Page 14 FEATURES/SPECIFICATIONS Easy Operate Manual on/off and Timer Control • Battery Powered Transmitter and Receiver • Low battery Indication • Select Between °C and °F display • Child Proof Lock-out • 16 Security Codes • Quick Disconnect Wiring Assembly • Transmitter: Installing Batteries: The remote transmitter uses two (2) “AAA”...
  • Page 15 Transmitter Dip Switch (Default as below, can be setting by user) Receiver KEY SETTINGS ON ------ Turns appliance ON. OFF --- Turns appliance OFF. TIMER - Changes unit from manual mode to timer mode. SET ----- Adjusts timer setting. OPERATIONS: The Remote Control has two (2) operating modes: Manual and Timer.
  • Page 16 Initial Start Up: After initial power up the transmitter is reset. During system reset, all features of the LCD will be visible. After one second, the LCD will be initialized. A typical reset display is shown right. After reset the transmitter is operating. The real room temperature is shown as right.
  • Page 17 Receiver: The receiver comes connected to the gas valve already. The receiver may be installed on the hearth as a hearth mount or may be installed on a wall. The remote receiver should be kept away from temperatures exceeding 130º F. Battery life is also significantly shortened if batteries are exposed to temperatures 130ºF or higher.
  • Page 18 TROUBLESHOOTING: Symptom Causes Action Battery icon on LCD on Low Battery Replace batteries. transmitter. Check battery installation and LCD Display is blank Low Battery replace batteries. Receiver emits the Low Battery Replace batteries. beep in every minute 1. DIP (Privacy) switch setting 1.
  • Page 19: Wiring Diagram - Millivolt

    WIRING DIAGRAM – MILLIVOLT Robertshaw Millivolt TH/TP TO ON/OFF SWITCH (OPTIONAL) & REMOTE FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 20: Robertshaw Millivolt - Procedure For Lighting Or Relighting

    ROBERTSHAW MILLIVOLT – PROCEDURE FOR LIGHTING OR RELIGHTING FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 21: Robertshaw Millivolt - Lighting Instructions

    ROBERTSHAW MILLIVOLT – LIGHTING INSTRUCTIONS FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 22: Converting Robertshaw Millivolt 2/3 Burner From Ng To Lp

    CONVERTING ROBERTSHAW MILLIVOLT 2/3 BURNER FROM NG TO LP INSTALLATION FROM NATURAL GAS TO LIQUID PROPANE This conversion kit instructions are to be used with the following kits: Part # 946-845 - LP conversion kit-Assembled 2 Burner - Millivolt Variable - 18" Part # 946-846 - LP conversion kit-Assembled 3 Burner - Millivolt Variable - 24"...
  • Page 23 3. Replace NG orifice with supplied LP pilot orifice and reverse steps to install. 4. Remove 2 screws from regulator on gas valve, discard screws and round rubber gasket & NG regulator. 5. Install new gasket, and new LP regulator supplied in kit. Tighten down with provided screws. FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 24 6. Apply conversion label to gas valve and install supplied vermiculite on the burner. 7. To convert the burner orifice, remove the 1/2” flare nut from the burner orifice as shown below. 8. Remove 90 elbow containing main NG burner orifice as per below with an open end wrench &...
  • Page 25 9. Apply thread sealant & install new LP orifice, note the arrow showing the flow of gas. Next, apply thread sealant to the other side of the LP orifice & install brass 90-degree elbow. Elbow should point to the front of the burner when complete. See below arrow pointing inwards toward burner.
  • Page 26: Robertshaw Millivolt - Service Instructions

    ROBERTSHAW MILLIVOLT – SERVICE INSTRUCTIONS LP regulator. FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 27: Dexen Electronic Ignition Installation Wiring Diagram - Battery Powered

    DEXEN ELECTRONIC IGNITION INSTALLATION WIRING DIAGRAM – BATTERY POWERED IMPORTANT: Ensure that there are 2 x D batteries installed as per diagram 1. The appliance will not operate without batteries in place. Ensure when batteries are in place they are polarity correct. Also 4 x AA batteries must be installed into the remote receiver &...
  • Page 28: Dexen Electronic Ignition Battery Lighting Instructions

    DEXEN ELECTRONIC IGNITION BATTERY LIGHTING INSTRUCTIONS FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 29 DEXEN ELECTRONIC IGNITION 2/3 BURNER LP CONVERSION KIT INSTRUCTIONS INSTALLATION FROM NATURAL GAS TO LIQUID PROPANE This conversion kit instructions are to be used with the following kits: Part # 946-841 - LP conversion kit-Assembled 2 Burner-Electronic ignition-18" Part # 946-842 - LP conversion kit-Assembled 3 Burner-Electronic Ignition-24" Part # 946-843 - LP conversion kit-Assembled 3 Burner-Electronic Ignition-30"...
  • Page 30 4.Convert gas valve by removing 2 screws holding NG regulator in place. Remove regulator and gasket, discard. 5.Install new gasket and LP regulator. Use the 2 screws provided in the kit. 6. Apply conversion label to gas valve and install supplied vermiculite on the burner. FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 31 7.To convert the burner orifice, remove the 1/2’’ flare nut from the burner orifice as shown below. 8. Unscrew NG burner orifice, discard this part. 9. Apply thread sealant on LP burner orifice and install. Notice arrow on fitting showing direction of flow.
  • Page 32 Burner orifice sizes are as follows for each burner: 2 Burner Electronic ignition-18" Burner - Orifice Size 3 Burner Electronic Ignition-24" Burner - Orifice Size 3 Burner-Electronic Ignition-30" Burner - Orifice Size 10. Apply thread sealant on LP fitting and install brass 90 degree elbow.
  • Page 33: Installation

    INSTALLATION Vented Installation Restrictions HIS UNIT MAY NOT BE INSTALLED IN A VENTED FIREPLACE WITH A CHIMNEY OF LESS THAN FEET IN HEIGHT This burner system may be installed as a vented decorative appliance in compliance with ANSI Z21.60 and the national Fuel Gas Code, Section 6.6. The minimum permanent free opening of the fireplace chimney or chimney damper must be met per the Chimney Vent Openings shown in this manual.
  • Page 34 INSTALLATION Continued The Regency Log set must be installed by a qualified professional service technician. Instructions must be followed carefully to ensure proper performance and full benefit from the gas log set. Check to be sure the log set is designed and labeled for the type of gas (natural or propane) supplied to the fireplace.
  • Page 35 INSTALLATION Continued NATURAL GAS INSTALLATION 2-BURNER 3-BURNER Tear or Rip embers in pieces as small as possible. Tear or Rip embers in pieces as small as Use either a comb or brush to achieve this. The possible. Use either a comb or brush to achieve smaller the piece, the better the ember glows.
  • Page 36: Burner Parts List

    BURNER PARTS LIST 2 Burner w/ Rear Tines Installed 2 Burner w/out Rear Tines Installed 3 Burner w/ Rear Tines Installed 3 Burner w/out Rear Tines Installed Rear tines are an optional installation and used when you want to add more height to the fireplace log set Burner kits Include: Burner (Pictured Above)
  • Page 37: Robertshaw Millivolt - Troubleshooting

    – TROUBLESHOOTING ROBERTSHAW MILLIVOLT SMOKING AND/OR SOOTING Periodically inspect the pilot assembly and valve controls and maintain them free of obstruction or debris. If the pilot flame is not blue with possibly yellow tips and does not impinge on the electrodes or if the pilot does not stay lit, contact a qualified professional service technician to service the pilot system.
  • Page 38: Dexen Electronic Ignition Troubleshooting

    DEXEN ELECTRONIC IGNITION TROUBLESHOOTING Periodically inspect the pilot assembly and valve controls and maintain them free of obstruction or debris. If the pilot flame is not blue with possibly yellow tips and does not impinge on the electrodes or if the pilot does not stay lit, contact a qualified professional service technician to service the pilot system.
  • Page 39: Troubleshooting (Continued): Smoking/Sooting/Carboning Of Logs

    TROUBLESHOOTING (Continued): SMOKING/SOOTING/CARBONING OF LOGS NOTE: Burning Regency Gas Logs for any length of time will cause the logs to soot. Ensure all media that is supplied with this appliance is also used. Soot is caused by incomplete combustion of the gas leaving behind a dark dense material. Soot will also accumulate on the logs if the logs are not placed in the proper position according to the log placement diagrams.
  • Page 40: Gas Maintenance - Recommended Annual Routine

    GAS MAINTENANCE – RECOMMENDED ANNUAL ROUTINE In order for your Regency appliance to continue to provide comfort to your home, periodic maintenance must be performed to ensure it is operating at peak efficiency. The items in the list should be checked by a licensed gas service technician during the annual service check. Your unit may require more frequent maintenance checks if you notice any changes in how it operates.
  • Page 41: Vented Logs Part

    VENTED LOGS PART FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 42 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 43 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 44 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 45 003-119 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 46 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 47 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 48 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 49 FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4...
  • Page 50: Vented Burner Part Numbers

    VENTED BURNER PART NUMBERS Robertshaw Millivolt Gas Valve Description Part # Vented Burner Millivolt 18 NG V18M2-NG Vented Burner Millivolt 24 NG V24M3-NG Vented Burner Millivolt 30 NG V30M3-NG Dexen Electronic Ignition Gas Valve Description Part # Assembled 2 Burner NG- Electronic Ignition-18" V18E2-NG Assembled 3 Burner NG- Electronic Ignition-24"...
  • Page 51: Robertshaw Valve Parts List

    ROBERTSHAW VALVE PARTS LIST Robertshaw Millivolt Gas Valve Models V18M2-NG/LP 18’’ V24M3-NG/LP 24’’ V30M3-NG/LP 30’’ V18M2-NG/LP 18" MILLIVOLT (ROBERTSHAW VALVE) PART # DESCRIPTION 003-000 ROBERTSHAW GAS VALVE NATURAL GAS ROBERTSHAW GAS VALVE PROPANE 003-002 18" MILLIVOLT PILOT ASSEMBLY NG 003-003 18"...
  • Page 52 V24M3-NG/LP 24" BURNER MILLIVOLT (ROBERTSHAW VALVE) PART # DESCRIPTION 003-000 ROBERTSHAW GAS VALVE NATURAL GAS ROBERTSHAW GAS VALVE PROPANE 003-002 18" MILLIVOLT PILOT ASSEMBLY NG 003-003 18" MILLIVOLT PILOT ASSEMBLY LP 003-004 1/2 X 1/2 SWIVEL NUT UNION 003-005 MALE CONNECTOR 48 SERIES 1/2 FLARE X 1/2 MIP STRAIGHT 003-006 MALE ELBOW 1/2 FLARE X 1/2 MIP 90 003-007...
  • Page 53 V30M3-NG/LP 30" BURNER MILLIVOLT (ROBERTSHAW VALVE) PART # DESCRIPTION 003-000 ROBERTSHAW GAS VALVE NATURAL GAS ROBERTSHAW GAS VALVE PROPANE 003-002 18" MILLIVOLT PILOT ASSEMBLY NG 003-003 18" MILLIVOLT PILOT ASSEMBLY LP 003-004 1/2 X 1/2 SWIVEL NUT UNION 003-005 MALE CONNECTOR 48 SERIES 1/2 FLARE X 1/2 MIP STRAIGHT 003-006 MALE ELBOW 1/2 FLARE X 1/2 MIP 90 003-007...
  • Page 54: Dexen Valve Parts List

    DEXEN VALVE PARTS LIST Dexen Electronic Ignition with Dexen Valve Models V18E2-NG/LP 18’’ V24E3-NG/LP 24’’ V30E3-NG/LP 30’’ V18E2-NG/LP 18" ELECTRONIC IGNITION (DEXEN VALVE) PART # DESCRIPTION 3V DEXEN BATTERY PACK (2 D-CELL BATTERIES NOT 003-023 INCLUDED) 003-024 24" PILOT ASSEMBLY, BATTERY ELECTRONIC NG 003-025 24"...
  • Page 55 003-013 18" 2-Burner Natural Gas 003-015 LP ORIFICE DRILLED TO #47 003-016 12/" X 16" BLACK WHISTLE FREE FLEX LINE 003-017 REAR TINES FOR BACK LOG 003-018 8 OZ BAG VERMICULITE N/S = NOT SHOWN V24E3-NG/LP 24" ELECTRONIC IGNITION (DEXEN VALVE) PART # DESCRIPTION 3V DEXEN BATTERY PACK (2 D-CELL BATTERIES NOT...
  • Page 56 V30E3-NG/LP 30" ELECTRONIC IGNITION (DEXEN VALVE) PART # DESCRIPTION 3V DEXEN BATTERY PACK (2 D-CELL BATTERIES NOT 003-023 INCLUDED) 003-024 24" PILOT ASSEMBLY, BATTERY ELECTRONIC NG 003-025 24" PILOT ASSEMBLY, BATTERY ELECTRONIC LP 003-026 6003-NAT 3.5" W.C., 2 1/2" MIP x 1/2" FLARE ELBOWS 003-027 6003-P 10"...
  • Page 57: Indoor Gas Burner Warranty

    INDOOR GAS BURNER WARRANTY Limited Lifetime Warranty FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products US, Inc. (for US customers) (collectively referred to herein as “FPI”) extends this Limited Lifetime Warranty to the original purchaser of this Appliance provided the product remains in the original place of installation. The items covered by this Limited Lifetime Warranty and the period of such coverage are set forth in the table below.
  • Page 58 All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof of purchase by you). All claims must be complete and provide full details as requested by FPI to receive consideration for evaluation. Incomplete claims may be rejected. **Replacement Burners/Burner Tubes/Log Sets/Grates to the original purchaser are limited to one per warranty term.
  • Page 59 Exclusions: This Limited Lifetime Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance or improper venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), door or glass gasketing. This warranty does not cover batteries. This warranty does not cover lava rock, platinum/glowing embers, vermiculite.
  • Page 60 How to Obtain Warranty Service: Customers should contact the authorized selling dealer to obtain warranty service. In the event the authorized selling dealer is unable to provide warranty service, please contact FPI by mail at the address listed below. Please include a brief description of the problem and your address, email and telephone contact information.

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