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Annex
15.6 After-sales service
Contact SAMSON's After-sales Service for
support concerning service or repair work or
when malfunctions or defects arise.
E-mail address
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON, its subsidiaries,
representatives and service facilities
worldwide can be found on our website
(u www.samsongroup.com) or in all
SAMSON product catalogs.
15-2
Required specifications
Please submit the following details:
− Device type
− Type and nominal size of the main valve,
pilot valve and input pressure regulator
(see nameplates).
− Model number or material number
− Supply pressure p, upstream pressure
(inert gas pressure) p
pressure p
2
− Temperature and process medium
− Min. and max. flow rate in m³/h
− Is a strainer installed?
− Installation drawing showing the exact
location of the regulator and all the ad-
ditionally installed components (shut-off
valves, pressure gauge etc.)
and downstream
1
EB 2540 EN
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